168 Bazaarvoice Testimonials

"The value isn’t just that reviews make other potential customers aware of our products, but also that they provide us with real-time feedback on things like packaging, pricing, and instructions to help us improve our business."

"We’ve seen considerable improvements both in conversion rate and average order value when consumers interact with UGC on RedBalloon’s site."

"When people interact with reviews, they are more likely to order something, and the order value is likely to be higher."

"We’re up $40,000 at that store in just weeks, which is a lot of money for a small company. Retailers are taking notice, as more and more are carrying our products."

"By leveraging positive CGC on our products, we’re able to remove much of the apprehension consumers face when trying a new brand or product."

"The ability to rely on Bazaarvoice to provide that layer of quality moderation is extremely important."

"Some of the immediate benefits we’ve seen since implementing with Bazaarvoice are the deeper relationships we’ve establish with our retailers due to syndication."

"With Bazaarvoice, we can syndicate our reviews directly to our retailers. We're not just sharing feedback — we're fostering a stronger, more transparent relationship between our brand, retail partners, and customers."

“Reviews are not just feedback; they're a vital tool that brings the in-store sensory experience online, helping customers make confident purchases.”

"Having used the Bazaarvoice Ratings and Reviews platform, which is best-in-class, adding on Social Commerce made sense. Bazaarvoice provides that professional, trusted partnership that we can rely on."

"The Bazaarvoice solution is constantly evolving and provides a robust back-office interface."

"Can we have someone so charmed with the interaction on the site, that it puts them in a much better state of mind to convert with this retailer."

"Its robust reporting capabilities and easy setup made it an ideal light-touch program for our lean two-person digital team. It doesn’t consume much of our resources or time, which is perfect for us."

"We would highly recommend affable.ai for its insights on influencers and tracking and reporting capabilities. The process is a lot easier and convenient in getting details such as engagement rate and reach of influencers, which helps us curate our content more efficiently."

"This API integration was very important to us; it allowed Ratings & Reviews to sit alongside our gamification and loyalty platform. Being able to reward our customers for leaving reviews is a real bonus for us."