Bazaarvoice connects brands and retailers to consumers so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions reach in-market shoppers, personalize their experiences, and give them the confidence to buy. Each month in the Bazaarvoice Network, more than a billion consumers view and share authentic content including reviews, questions and answers, and social photos across 6,000 brand and retail websites. Across the network, Bazaarvoice captures billions of shopper signals monthly — data that powers high-efficiency digital advertising and personalization with unmatched relevance.
"The Bazaarvoice solution is constantly evolving and provides a robust back-office interface."
"As a brand that prides ourselves on superior customer satisfaction, it was clear that we could be doing more to support our customers outside of our owned channels. With Connections, we were not only able to extend the value of customer content collected on our own site, but engage consumers shopping on retail partner sites in meaningful conversations that influence purchase decisions."
“We consider reviews another touch point for consumers to talk with us, no different than a phone call or social media post, and they require the same timeliness and care. Consumers are sometimes skeptical of big companies and publicly replying on the website reviews helps build trust."
Read Bazaarvoice Reviews, Testimonials & Customer References from 172 real Bazaarvoice customers.
Browse Bazaarvoice Case Studies, Customer Success Stories, & Customer References from 175 businesses that use Bazaarvoice.
Watch Bazaarvoice Customer Videos to learn why 6 businesses chose Bazaarvoice.