172 Bazaarvoice Testimonials

"Providing customers with beautiful galleries and inspiring looks created by other customers has a substantial impact on website engagement, and conversion rates. Customers who interact with our website galleries have a 21% higher average order value."

"UGC is more authentic to our customers and complements our traditional brand product imagery."

"Combined, reviews and questions and answers increased customer engagement, conversions and generated relevant and keyword-rich content to help J&M expand both brand awareness and its customer base."

"It’s also about providing women the reassurance that others have had delightful experiences with us, and providing us with a powerful way to understand our customers better and to market to them more effectively."

"The help that we get from Bazaarvoice is excellent, and we are in contact constantly. We look forward to seeing the results of our strategic partnership, including the sales impact, progress every week."

"The customer is the first thing we think about every day. He or she is at the forefront of everything we do."

"In addition to the product details, reviews are particularly relevant to 85% of our customers, thus influencing the decision-making process."

“Implementing our UGC program was a fundamental step in our client-centric strategy. While 90% of our sales are made online, the UGC responds perfectly to the immediacy of the customer purchasing and sharing behavior."

“The next step will be allowing La Redoute customers to ask questions on the site through Bazaarvoice and providing those customers with tailored, customized responses from the retailer or from the brands. These exchanges will help to deepen customer knowledge of La Redoute across Europe and Russia."

"We considered it key to have early customers share their honest experiences with the products to counterbalance the often-negative perception around As Seen On TV products."

"About two-thirds of our products have reviews from the network and around half of all ratings in our store come from this resource."

"The additional, high-quality traffic we get by using Bazaarvoice is clearly impacting our online business in a significant way."

"Syndicating reviews with Bazaarvoice internationally helps us maximize content reach and ensure customers in all markets benefit from shared feedback."

“The ROI we saw from this launch has been fantastic – it’s 4x above expectations from previous launches.”

"This has been the biggest launch that we've ever had. It's been a huge success, and we’ve learned a lot. As we plan future launches, we’ll take those best practices, the testing that we've done, and how we've worked with Bazaarvoice into those next launches to make them successful, as well."