221 Avaya Testimonials

"We wanted a scalable solution which would also be easy to configure, manage and maintain. We found that Avaya IP Office addressed our needs perfectly. Moreover, the solution suited our budget reasonably well."

“IPnett dedicated a couple of highly skilled experts to our project, and they developed very detailed plans and a clear process.”

"With the tools that we have in place, we are overcoming distances and providing collaborative features to our teams."

“Parkview chose Avaya because the company strongly supports our vision that advanced mobile communications are key to providing outstanding health care and the best patient experience. Avaya also met our other top criteria, which include a flexible and scalable open standards platform and the industry’s most meaningful commitment to SIP [Session Initiation Protocol], which we believe is the leading technology going forward.”

"We set out to find an effective and cost-efficient contact center solution to help us provide a highquality customer experience, ensure the revenue flow, optimize productivity, and improve our capital and operating costs. We found what we needed with the Avaya Aura Contact Center and our Avaya IVR. This system is the Cadillac in its field, but without the comparable high-end pricing."

"At INDOT, we strive to try to be on the forefront of technology to reduce the need for always adding expensive new lanes. With Fabric Connect, we are more efficient; our engineers spend less time troubleshooting so they are able to focus on other business needs."

“I don’t think that the user manual is going to cover everything we’re going to do with the Avaya equipment. This technology really is the backbone of how people are going to hear, learn, see, feel and believe in jazz in the future.”

"Thanks to IP Office and Avaya IPOCC we can now also offer crossborder first class service quality – with reduced operating costs.”

"As an industry leader in unified communications, Avaya is an absolutely crucial partner to Plantronics When we say ‘business is better on Avaya,’ especially when Plantronics is involved, it’s all about making sure we are engaged correctly with our customers. When we’re engaged with our customers, business is better."

"The Avaya IP Office is a good value, and having all communications under one umbrella has done great things for us. I think it’s a perfect solution for a small business."

"With Avaya, it really is the type of partnership where we can collaborate, brainstorm ideas and bring them through to fruition."

“We had high expectations for the Avaya platform. However, customer excitement has far exceeded even our expectations.”

"Consumers expect to engage wherever, whenever, and however they prefer. We partnered with Avaya for the experience and flexibility to drive innovation and deliver customized contact center solutions to our clients and their customers."

“Avaya OneCloud CPaaS has improved our ability to respond to customers quickly and with very specialized, specific solutions to meet their needs."

“The objective was always to move AutoCrew to the cloud, that’s what we’ve done through the Avaya OneCloud CPaaS solution and it went very smoothly."