221 Avaya Testimonials

"The customer experience is immediately better when you can see the how—and preferably why— someone is contacting you."

"The Avaya team has been an instrumental partner in the city of Taylor’s IT system for many years. We’ve had a great relationship with them, and we look forward to many years of growing together."

"All digital resources available to the AccorHotels Arena operate on a strong yet flexible network. Regardless of the type of event, the Avaya network can manage it, without limitation.”

“Black Box fit the criteria I was looking for. The phone system upgrade went without a hitch. That gave me a high level of confidence in the company and their ability to execute.”

“With so many missioncritical systems running on our Avaya network, we need to have confidence in its performance, durability, flexibility, scalability, and our security posture – and we also need to depend absolutely on the excellent ongoing support we receive from Avaya. We feel that all of these bases are extremely well-covered now, and we truly have a network foundation for the future.”

“Avaya has provided us with a comprehensive solution that handles all of our business needs and helps us to work together more efficiently, collaborate more easily, and ultimately reduce costs through better communication.”

“Our advanced technologies from Avaya enable us to deliver the network in a way that is so solid, it becomes a part of the infrastructure, like desks, chairs, and other physical equipment. Teachers and students can focus on the instruction without being concerned about what the technology will or won’t allow them to do.”

“Avaya Identity Engines offers several benefits that were not available with the previous open wireless guest network. The result is a network that enables us to support the bring-your-own-device policy in a very safe and controlled manner.”

“An on-premise solution was much more palatable and realistic – and less expensive than we thought. Plus, we liked the idea of having the equipment here and being able to control it.”

“When we moved to the new campus, we did a forklift upgrade to the latest and greatest Avaya products. We had a Nortel phone solution, and the Avaya IP Office allowed us to costeffectively migrate from that legacy system.”

“There are many complexities involved in establishing three fully interoperable data centers that provide different types of services to dozens of departments and agencies. The risks were too high for us to entertain the possibility of doing it with traditional VLAN techniques. However, we are convinced that Avaya’s Fabric Connect technology will enable us to virtualize our data centers in a safe and controlled way.”

“We live on the phones. While e-mail and the Internet can facilitate documentation and closings, the essence of our job is done on the phone. There’s a personal sense that you get over the phone that you can’t get in an e-mail. That’s very important to us because our business is all about relationships.”

“Moving from Gigabit to 10 Gigabit, with scalability up to 40 Gigabit, was a huge step for the organization— one that we could expect to live with for the next seven to ten years. So, clearly, we had to put a lot of thought into our vendor decision. Avaya emerged as the right choice for all our needs We felt that Avaya VSP technology would meet our current challenges, and also be the right platform for virtualization and other future goals.”

“The simplicity of the system has resulted in a lot of enthusiasm for the Avaya solution, and we are near capacity due to its popularity.”

“Avaya and the partner were knowledgeable about the needs of a non-profit organization.”