221 Avaya Testimonials

“The Plantronics brand was built on facilitating customer engagement. The integration of Plantronics APIs with Avaya solutions is a game-changing innovation that gives contact centers the competitive advantage they need in the evolving customer service market.”

"Everything has been a benefit that facilitates our teamwork, the visibility of what is happening as well as availability, both internally and vis-à-vis the citizen.”

"Certain features of IP Office allow us to make decisions faster."

“We’re also involved in properties in Chicago. This is one of the most advanced building technology infrastructures I’ve ever seen in private development.”

“Avaya Stadium is a beautiful addition to the Bay Area sports scene and the culmination of 40 years of hard work. Our fans are excited about it, our players are excited about it and the community is excited about it. It’s really a transformative moment for us as an organization.”

“The mission of the Bullitt County Technology Department is to provide the most effective and efficient information systems possible to empower and equip the students, faculty, and staff with the latest technology and resources. We subscribe to the concept of ‘Intelligent Classrooms’ that prepare learners for a complex 21st- century society. Avaya is an important partner for us in empowering our teachers and staff, and providing a vital connection between school and the digital lives of our students.”

“The Avaya WLAN 9100 system is right on target for our needs. It makes perfect sense for us because operational efficiency, cost savings, investment protection, and, above all, the ability to support our educational goals now and in the future are all built into the architecture.”

“With our new network, we’re finding that it’s very easy to provision a new application. Instead of configuring all the switches individually, we only have to make the change once at the edge of the network. So it takes hours, rather than weeks.”

“Being able to eliminate the cost of outfitting each remote agent with a phone and computer, which could be subject to damage in a home environment, is a huge benefit Our set-up cost for a remote agent is in the hundreds of dollars, rather than thousands.”

“We have the scale, size and expertise to still have a great community feel yet bring technology to our markets. We think that those two things actually give us a competitive advantage.”

“With Avaya IP Office we can reap the benefits of enhanced collaboration and being able to share ideas, whether through audio or video or some combination thereof. This capability is instrumental to realizing the goal of instant communications, where employees at different locations can actually feel as if they’re in the same room together.”

“We want to blow out of the wall, to blow out of the physical, and reach people virtually to provide more access to the knowledge and culture that’s here. Videoconferencing opens up levels of communication and nuance that aren’t possible with just voice.”

“In networking, there’s no hiding the bad news. Success for us is no complaints, and any past complaints have gone away since we implemented the Avaya solution.”

“After we installed the Avaya network, our massive video surveillance problems went away. Since then things have been essentially flawless.”

“Black Box fit the criteria I was looking for. The phone system upgrade went without a hitch. That gave me a high level of confidence in the company and their ability to execute.”