221 Avaya Testimonials

“On a slow day, a pizza restaurant can text an offer for half off. Or if a customer hasn’t been in in a month, Volar can text them automatically with an offer for free garlic bread. The free offer brings them in, but they end up spending much more.”

"The Avaya platform has evolved a good deal since it was first put in place. It has been integrated with new systems and databases and it has grown to handle the phenomenal call volumes we receive. Its performance has been consistently excellent."

"With a strategic growth plan in place to double their business over the three next years, the Avaya solution was seen to be an essential piece to enable future operations and acquisitions into the business. The Avaya BreezeTM platform will allow them to easily continue to innovate over the years, incorporate new applications and channels such as social media, video and co-browsing, and whatever else may evolve beyond today’s consumer channels."

“With the move to Avaya OneCloud CPaaS, we reduce costs for end customers while providing more detail and data for them to make better marketing decisions.”

"Avaya OneCloud CPaaS gives us a stable, flexible platform on which to build our solution and achieve our mission of helping clients better measure their marketing. Avaya has proven to be a partner in helping us bring more benefits to our clients.”

"We’ve heard people say that the stadium is their second home, that it feels different than other venues. We believe it reflects the diversity of Silicon Valley; it crosses all barriers for ethnicity, gender, nationality and socio-economics, bringing people of all types together to celebrate."

"We are convinced we are entering a new chapter in soccer where we can capitalize on Big Data. We’re undertaking serious technology investments with the goal of leading the league, and expect those investments to have a long-term impact on the organization."

"The Avaya OceanaTM solution will be at the heart of the innovator's solution hosted and managed across three Avaya global data centers."

"Avaya’s communication platform offered the ability to install hospitality software that could interface with our PMS, allowing us to improve the operational challenges of the hotel.”

"The Avaya system was very intuitive… the agents told us it was actually easier to use than the legacy system."

"When we need to make an emergency call or contact a resident’s family, we need to know the solution will work. Avaya gives us that."

"The innovative desktop device allows users to have a simple and natural engagement, integrating voice, video, chat, and collaboration apps on a single device."

"The ability to use sidecars to see who is available has been, by far, the most beneficial feature of Avaya IP Office."

"We quickly found how to do everything with IP Office Contact Center."

"Over 800 employees worldwide develop and market our games. Thanks to Avaya's Scopia videoconferencing solution, they can work together today more efficiently than ever before."