67 Aptean Routing & Scheduling Paragon Edition Testimonials

“We can rely on Paragon every day to produce cost-effective routes that automatically meet promised time windows. Having looked at several routing and scheduling systems we opted for Paragon because we were impressed by the company’s commitment to software development.”

“Paragon enables us to improve customer service by automatically scheduling deliveries to meet increasing numbers of customer time windows. Combine this with warehouse cost savings of 5.6% per year, increased vehicle efficiency, reduced sub-contractor costs and a dramatic cut in planning administration makes Paragon pivotal to our distribution operation. We couldn’t plan without it!”

“It may be a cliché that “the customer is king”, but in an industry such as ours where there is so much choice for the customer, it is absolutely true. At Stapleton’s we continually strive to make things easier for our customers and offer them a service they can rely on for their own business needs. We have been impressed with Paragon’s continual commitment in understanding and helping us to realise our goals.”

"Paragon performs consistently and gives us a clear view of the operation and that is how we’ve been able to bring in new vehicle technology to improve delivery efficiency and save on the number of routes, while maintaining our industry leading service levels. We use the Isotrak tracking system alongside Paragon and are able to monitor actual delivery performance against the plan. The Paragon interface is very good – you can customise it to make it easy to extract information needed to monitor your KPIs."

"It is clear to see that these will be achieved, because Paragon took the time to understand our operational needs and assess the software’s suitability. The good fit was obvious. We now have a powerful tactical tool which will make it easy for us to see exactly where our resources are being deployed – backed up by a responsive support team which remains focused on our goals."

"We bought Paragon because it has the ability to provide a better planning system and reduce the miles traveled to make each delivery. We expect a significant reduction in delivery miles this shipping season because of the new software."

"We absolutely learned that by having Paragon. Southeastern developed its own order management system, which interfaces with Paragon to send daily order files that contain delivery details. Once Paragon builds a route plan for the orders, transportation managers review and save routes for that day. The route data is then automatically sent to drivers through the company’s mobile computing platform to execute in sequence. Southeastern Foods also uses Paragon to compare the route plan with actual performance. Position data captured from its mobile system comes back to Paragon for post-mortem analysis. Managers can also see within Paragon how routes are progressing at any time during the day."

"We believe in sustainable growth – it is responsible, it is what our customers want and it makes good business sense. We have used Paragon for more than a decade for routing and scheduling optimization throughout our business, and the longevity of this relationship is a real testament to Paragon as a reliable solution and the professionalism of the people behind it. Using Paragon for the strategic analysis of our transportation operations is playing an important role in Tesco’s Sustainable Distribution strategy – a key initiative for us as an organization."

"With Paragon Route Execution providing live vehicle and driver activity from the tracking system, we are able to use a fact-based approach to planning deliveries. One of the reasons Warburtons chose the Navman Wireless system was its ability to fully integrate with Paragon’s Route Execution software package. The link between the systems is seamless and it gives us full visibility of what is actually happening on the road. We can see when a vehicle arrives at a delivery, how long the call took and when it left. We now have visibility of our customer service performance immediately, whereas previously we had a 12-hour delay in getting feedback from the drivers when we used manual reporting. This also helps us to proactively manage the fleet, and the drivers have widely accepted the system."

"Paragon has allowed us to streamline our planning operations considerably and maximize the use of our fleet of 225 trucks and drivers. The system provides accurate information that can be utilized across the business giving full visibility of loads and scheduled arrival times. With this intelligence we can constantly evolve our quality of service through improving efficiencies across the business."

"Paragon maximizes the use of our resources, allowing us to plan highly efficient routes and utilize our staff and trucks effectively. We are making more deliveries with fewer trucks. In addition the system is extremely easy to use compared to other packages and requires minimal training for our planners to become fully conversant in its use."

"We looked at several systems and chose Paragon because it offered greater flexibility and would provide seamless integration with our Microsoft Dynamics NAV order entry system. It is very easy to use and due to its intuitiveness we can quickly train new users. The level of support we receive from Paragon is also excellent. Paragon’s logistics software has provided savings from day one of going live. We immediately saved money on our wage bill by redeploying our planner elsewhere within the business. Then came the vehicle miles savings through accurate, fully optimized routing. This reduces our fleet mileage by up to 10% a year. Furthermore, because we financed the software via our bank we are actually saving more through using the system than we are actually repaying."

"At Arbor Forest Products we don’t just supply, we deliver. We use Paragon’s routing software to help us bring our warehouse to our customers in the most efficient way for Arbor Forest Products and our customers."

"In partnership with our business – and working closely with our planning, transport and IT teams – Paragon has helped us maximise the return on our investment. As a result, we have already achieved significant value and expect further gains moving forward. For me, Paragon is the number one provider of route optimisation software."

"We are making record levels of investment in our infrastructure to create a blueprint for logistics that can be applied across the business. This needs to be backed-up by best-practice route planning to achieve optimum performance and support our transformation into the leading food-on-the-go retailer."