67 Aptean Routing & Scheduling Paragon Edition Testimonials

“The software also brings a more intuitive, faster, user friendly way of working for our transport teams. Instead of the old-fashioned and restrictive black-on-green computer interface that we’d been using for years, we now see the routes detailed accurately on digital maps. It also provides full visibility of loads, so that we know which orders make up each vehicle load – all of this can be viewed on screen.”

“We were looking for an established, tried and tested solution as we simply do not have the time to go through lengthy cycles of software development. Paragon’s software stood out as being the best on the market, with the experience and knowledge of the support team finally guiding our choice. It is clear that by using the software we will be able to optimize our daily planning and improve the general efficiency of our fleet. Paragon will also enable us to establish standardised procedures for how we handle our distribution processes – from taking orders to despatching the items from our warehouses. We are looking forward to the improvement in our overall efficiencies which will see us cut our transport costs by at least 10%.”

"Service excellence is vitally important to our reputation and the growth of our business. Paragon’s routing and scheduling software ensures we provide our customers with on-time deliveries and effective communications, while controlling costs. We also benefit from the expertise of the Paragon team who work closely with us to ensure we can continue to develop the specialist services we offer."

“While Paragon instantly identified route improvements that reduced our fleet by more than 10%, Easter provided additional proof of the system’s value. We usually have to hire additional tractor and trailer units to cope with the seasonal rush, but this year we didn’t need any.”

“We needed a solution which was both totally reliable and easy to use. Following a competitive selection process, we chose Paragon as offering a proven robust solution, underpinned by the company’s unmatched strategic planning experience. Once we saw the quality of results during the testing phase, it rapidly became obvious that Paragon was the ideal choice to meet our demanding requirements. Installation and training has been excellent, enabling us to be up and running quickly and successfully. The Paragon team clearly understands our business and takes a proactive and pragmatic approach to customer service. Like us, it is much more than about ‘just getting the job done’: they clearly enjoy rising to any challenge and work hard to find the right solution. The result is that we have full confidence in the resilience of the Paragon software, the quality of the transport schedules it generates and the commitment and expertise of the back-up – a perfect combination.”

“With the time savings and level of consistency Paragon has given us, we have been able to extend the customer cut-off time from 12 to 2pm and achieve almost all of our time window targets, whether they are in central London or the Highlands of Scotland. I would heartily recommend Paragon to anyone that isn’t in competition with us.”

“We chose Paragon not only because the software has the flexibility to handle the more challenging aspects of our parcels, mail and cash-handling operations, but also because it was clear that they have the resources to support us properly.”

“Running Paragon in conjunction with NAVMAN Wireless’ OnLine AVL tracking service is saving us a lot of planning and administration time and ensuring that all our vans are used efficiently. We estimate that the combined solution could save the business £200,000 by the end of its first year of operation.”

“Paragon enabled us to double our business without putting undue pressure on our route planning function. With our current volumes, if we didn’t have Paragon we wouldn’t be able to route all the orders in time, or at the same efficiency levels that Paragon gives us.”

“We were impressed with the commitment shown by all the Paragon personnel involved in the development discussion stages. One of our objectives as a company is to do everything better, simpler and for less and this is where Paragon supports us by helping to reduce our costs of delivery to our customers.”

“It may be a cliché that “the customer is king”, but in an industry such as ours where there is so much choice for the customer, it is absolutely true. At Stapleton’s we continually strive to make things easier for our customers and offer them a service they can rely on for their own business needs. We have been impressed with Paragon’s continual commitment in understanding and helping us to realise our goals.”

“Paragon has revolutionised our routing and scheduling operation and we couldn’t envisage working without it. In particular, making changes to the transport plan is now so much easier. No longer does one person have to remember all the road restrictions and shop opening times – the system takes these constraints into account and automatically updates the whole schedule.”

“Paragon enables us to improve customer service by automatically scheduling deliveries to meet increasing numbers of customer time windows. Combine this with warehouse cost savings of 5.6% per year, increased vehicle efficiency, reduced sub-contractor costs and a dramatic cut in planning administration makes Paragon pivotal to our distribution operation. We couldn’t plan without it!”

“When our Port Allen (Louisiana) DC changed from a two-deliveries a week schedule to a three-deliveries a week schedule, we constructed a new master schedule using the software which enabled us to increase our weekly deliveries without adding excessive mileage. We expected an increase in miles, but the Paragon software allowed us to maximise our delivery routes without investing in new tractors and trailers. The Dickson, Tennessee DC designed a new master schedule using the Paragon software and immediately reduced its mileage by 5,000 miles a week, a 6% reduction. We believe that this would not have been possible without the aid of the Paragon software. We are proud that we have been able to reduce over 900K lbs of CO2 out of our carbon footprint by cutting our emission levels.”

“Having decided to replace our previous routing and scheduling system, Paragon was the obvious choice. We chose Paragon software over other systems because it offered us the scalability, flexibility, routing reliability and range of software options required to meet the demands of our growing distribution operation. Interfacing seamlessly with the other IT packages used throughout our operation – such as our customer service and finance systems – it provides us with a complete routing solution that we can rely on every day.”