67 Aptean Routing & Scheduling Paragon Edition Testimonials

"We are confident that our customers are getting the deliveries they request at the time that we promise them. This is a key customer service benefit that, combined with the cost and efficiency savings we are seeing, makes Paragon software an invaluable daily planning tool for our operation."

"The impact of technology has been huge. I’d say monumental! For me personally and for our company, delivery operations have changed drastically, from a manual to a fully automated approach, which has had an impact that can’t be quantified."

“In 2022 we went on a journey with the Aptean Paragon product. We installed their end-to-end system all the way from very start of the day all the way to pushing drivers out of the door. We've experienced a 10% increase in our efficiency measured by pallet footprint per route.”

“We can rely on Paragon every day to produce cost-effective routes that automatically meet promised time windows. Having looked at several routing and scheduling systems we opted for Paragon because we were impressed by the company’s commitment to software development.”

“While Paragon instantly identified route improvements that reduced our fleet by more than 10%, Easter provided additional proof of the system’s value. We usually have to hire additional tractor and trailer units to cope with the seasonal rush, but this year we didn’t need any.”

“We needed a solution which was both totally reliable and easy to use. Following a competitive selection process, we chose Paragon as offering a proven robust solution, underpinned by the company’s unmatched strategic planning experience. Once we saw the quality of results during the testing phase, it rapidly became obvious that Paragon was the ideal choice to meet our demanding requirements. Installation and training has been excellent, enabling us to be up and running quickly and successfully. The Paragon team clearly understands our business and takes a proactive and pragmatic approach to customer service. Like us, it is much more than about ‘just getting the job done’: they clearly enjoy rising to any challenge and work hard to find the right solution. The result is that we have full confidence in the resilience of the Paragon software, the quality of the transport schedules it generates and the commitment and expertise of the back-up – a perfect combination.”

“With the time savings and level of consistency Paragon has given us, we have been able to extend the customer cut-off time from 12 to 2pm and achieve almost all of our time window targets, whether they are in central London or the Highlands of Scotland. I would heartily recommend Paragon to anyone that isn’t in competition with us.”

“We chose Paragon not only because the software has the flexibility to handle the more challenging aspects of our parcels, mail and cash-handling operations, but also because it was clear that they have the resources to support us properly.”

“Running Paragon in conjunction with NAVMAN Wireless’ OnLine AVL tracking service is saving us a lot of planning and administration time and ensuring that all our vans are used efficiently. We estimate that the combined solution could save the business £200,000 by the end of its first year of operation.”

“Paragon enabled us to double our business without putting undue pressure on our route planning function. With our current volumes, if we didn’t have Paragon we wouldn’t be able to route all the orders in time, or at the same efficiency levels that Paragon gives us.”

“We were impressed with the commitment shown by all the Paragon personnel involved in the development discussion stages. One of our objectives as a company is to do everything better, simpler and for less and this is where Paragon supports us by helping to reduce our costs of delivery to our customers.”

“It may be a cliché that “the customer is king”, but in an industry such as ours where there is so much choice for the customer, it is absolutely true. At Stapleton’s we continually strive to make things easier for our customers and offer them a service they can rely on for their own business needs. We have been impressed with Paragon’s continual commitment in understanding and helping us to realise our goals.”

“Paragon has revolutionised our routing and scheduling operation and we couldn’t envisage working without it. In particular, making changes to the transport plan is now so much easier. No longer does one person have to remember all the road restrictions and shop opening times – the system takes these constraints into account and automatically updates the whole schedule.”

“Paragon enables us to improve customer service by automatically scheduling deliveries to meet increasing numbers of customer time windows. Combine this with warehouse cost savings of 5.6% per year, increased vehicle efficiency, reduced sub-contractor costs and a dramatic cut in planning administration makes Paragon pivotal to our distribution operation. We couldn’t plan without it!”

“When our Port Allen (Louisiana) DC changed from a two-deliveries a week schedule to a three-deliveries a week schedule, we constructed a new master schedule using the software which enabled us to increase our weekly deliveries without adding excessive mileage. We expected an increase in miles, but the Paragon software allowed us to maximise our delivery routes without investing in new tractors and trailers. The Dickson, Tennessee DC designed a new master schedule using the Paragon software and immediately reduced its mileage by 5,000 miles a week, a 6% reduction. We believe that this would not have been possible without the aid of the Paragon software. We are proud that we have been able to reduce over 900K lbs of CO2 out of our carbon footprint by cutting our emission levels.”