67 Aptean Routing & Scheduling Paragon Edition Testimonials

“It may be a cliché that “the customer is king”, but in an industry such as ours where there is so much choice for the customer, it is absolutely true. At Stapleton’s we continually strive to make things easier for our customers and offer them a service they can rely on for their own business needs. We have been impressed with Paragon’s continual commitment in understanding and helping us to realise our goals.”

“I have been in logistics for years and by far this is the easiest TMS to use. And just every once in a while, when I do have a question, there is always a friendly and helpful voice ready to help me."

"It’s really important that we make the best use of our vehicle fleet and that loads are maximized and routes optimized. Paragon gives us the power to do that and, when used in conjunction with our SAP business software, has resulted in efficiency gains across our dairy product delivery operation which spans the entire Republic of Ireland."

"The impact of technology has been huge. I’d say monumental! For me personally and for our company, delivery operations have changed drastically, from a manual to a fully automated approach, which has had an impact that can’t be quantified."

"Continuously improving the customer experience is one of Brampton Brick’s core Quality Principles. The fleXipod system is a perfect addition to our Paragon solution, helping us to enhance communication on the day of delivery, while also improving our operational processes. It has allowed us to both simplify processes for our staff and keep our customers happy."

“What we find particularly useful is having the ability to update information over-the-air which means that we can readily and easily deploy changes and improvements to our doorstep processes without the need to bring the devices back to base. As the largest British logistics company, this flexibility is essential to our business.”

“When we want to look at our existing routes and see if they are efficient, or where savings can be made, we run them through Paragon, the software can also be used to determine the additional transport costs related to new store locations. Paragon has been the primary tool used to implement the programme, so it really is a vital piece of kit for us. Not only is it able to handle all the different temperature zones we work with, it is also able to asses whether shops are being serviced by the right central bakery, helping us to improve utilisation. It has also improved our delivery reliability as we are able to ‘sense check’ any routes that drivers advise us are especially problematic.”

“Paragon is a powerful and easy to use system that enables us to maximise the use of our resources while minimising our transportation costs.”

“We were looking for an established, tried and tested solution as we simply do not have the time to go through lengthy cycles of software development. Paragon’s software stood out as being the best on the market, with the experience and knowledge of the support team finally guiding our choice. It is clear that by using the software we will be able to optimize our daily planning and improve the general efficiency of our fleet. Paragon will also enable us to establish standardised procedures for how we handle our distribution processes – from taking orders to despatching the items from our warehouses. We are looking forward to the improvement in our overall efficiencies which will see us cut our transport costs by at least 10%.”

“We are a very dynamic business operating across a large area and often look at how new technology can make us more effective and assist in delivering excellent customer service. Paragon enables us to produce the most efficient, accurate and achievable routes possible at a click of a button. Paragon facilitates a cultural change from traditional methods to a total logistics solution and we use the software as a strategic planning tool to improve and evolve our operations and services. We can model a wide range of scenarios from changing the capacity of the vehicles to reallocating work to different depots – this could extend to opening new depots. In short it gives us overall visibility of the business and is a positive introduction to our operations management processes.”

“Paragon’s proven track record of delivering benefits to food industry companies, combined with an impressive software demonstration and a wide range of software options and features, made it the obvious choice for our operation. We were able to get first hand endorsements from our customers who are also relying on the software to streamline planning processes. This re-confirmed to us that we were definitely making the right decision for our business.”

“The software also brings a more intuitive, faster, user friendly way of working for our transport teams. Instead of the old-fashioned and restrictive black-on-green computer interface that we’d been using for years, we now see the routes detailed accurately on digital maps. It also provides full visibility of loads, so that we know which orders make up each vehicle load – all of this can be viewed on screen.”

“We must have visibility of the total order volumes for each week, plus the delivery frequency for each restaurant. We also need to be able to integrate different types of deliveries within available time windows; and, to do this manually would be extremely difficult. Paragon automates this planning for us by allocating the volumes to the right days and optimising the trips. This increases efficiency and reduces road miles.”

“We spoke to our partners and they said that Paragon had been their ‘secret weapon’ for accurate routing and scheduling. They use the software to provide us with reliable on time deliveries and we recognised the software could do a similar job for Future Products. Paragon showed the software to us and it was clear that it would relieve us of a major time-consuming task.”

“We have had continual support from Paragon to further tailor the system configuration as our needs evolve. This means that we have ongoing confidence in knowing not only that we will always run a fully optimised delivery fleet, but also that the software will always keep in step with our evolving operation.”