67 Aptean Routing & Scheduling Paragon Edition Testimonials

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  • “We needed a solution which was both totally reliable and easy to use. Following a competitive selection process, we chose Paragon as offering a proven robust solution, underpinned by the company’s unmatched strategic planning experience. Once we saw the quality of results during the testing phase, it rapidly became obvious that Paragon was the ideal choice to meet our demanding requirements. Installation and training has been excellent, enabling us to be up and running quickly and successfully. The Paragon team clearly understands our business and takes a proactive and pragmatic approach to customer service. Like us, it is much more than about ‘just getting the job done’: they clearly enjoy rising to any challenge and work hard to find the right solution. The result is that we have full confidence in the resilience of the Paragon software, the quality of the transport schedules it generates and the commitment and expertise of the back-up – a perfect combination.”

  • “While Paragon instantly identified route improvements that reduced our fleet by more than 10%, Easter provided additional proof of the system’s value. We usually have to hire additional tractor and trailer units to cope with the seasonal rush, but this year we didn’t need any.”

  • “I have been in logistics for years and by far this is the easiest TMS to use. And just every once in a while, when I do have a question, there is always a friendly and helpful voice ready to help me."

  • "The Paragon team not only helped us configure the software for our business, but it also made some general adjustments to the standard system which has significantly improved the quality of the results it produces in our particular type of operation."

  • "Using Paragon routing and scheduling software with resource management functionality for dynamic planning gives our depot planners a great tool to produce efficient, compliant, delivery schedules that help us provide a better service for our stores. The pilot at our West Thurrock distribution centre resulted in a 5 per cent mileage saving. We expect to save 5,000 tonnes of CO2 per year along with significant cost savings when we roll out dynamic planning across the network."

  • "Improving driver productivity by 20% has enabled us to reduce both the number of drivers and the number of vehicles we need to use to achieve the same, if not higher, levels of service. Our work with Paragon really has delivered in a big way and everyone involved is very happy with the results."

  • "We offer customers the ability to book a delivery up to 90 days in advance if they require it; typically most choose between 10 and 15 days after making a purchase. We also have much more flexibility to move deliveries around if we need to and we can close off routes earlier. In fact, with the latest version of the software we can also shut off a depot early and we can pause specific routes, if necessary to maximise efficiency. When a Dreams customer buys a bed our Microsoft Dynamics NAV system will calculate the earliest availability for the product. This information feeds through to Paragon HDX, which then works out the available delivery dates to offer the customer. The information is presented graphically to our sales staff in red, amber and green, with green being the most efficient delivery."

  • "Our shops now know what they are getting when and that goods will arrive when they’re told they will. Significantly for the company, our implementation of Paragon has also meant that at a time when business has grown by 3% not only have we not required extra vehicles, we’ve actually cut total loads by 5% – an overall efficiency gain of 8%."

  • "It’s really important that we make the best use of our vehicle fleet and that loads are maximized and routes optimized. Paragon gives us the power to do that and, when used in conjunction with our SAP business software, has resulted in efficiency gains across our dairy product delivery operation which spans the entire Republic of Ireland."

  • "Paragon is the routing software of choice for Linde’s cylinder business globally. It is integral to the efficiency of our gas cylinder business and we have proven that the software is the best choice for producing optimised delivery routes and schedules. With this new licence, we now have the opportunity to roll out the software to all our sites worldwide from centrally hosted servers within our IS network and accessed through a Citrix link. Paragon has proven to be a reliable supplier and has been supportive to our goal of continually improving our gas delivery operations."

  • "Uncertainties are a fact of life for any transportation operation so we build contingencies into our schedules, but they add costs. The more uncertainty that can be eliminated, the greater the control over costs."

  • "We are confident that our customers are getting the deliveries they request at the time that we promise them. This is a key customer service benefit that, combined with the cost and efficiency savings we are seeing, makes Paragon software an invaluable daily planning tool for our operation."

  • "Paragon has enabled us to effectively re-evaluate our transportation operation with minimum fuss. We are already seeing huge cost savings which will only continue to increase as we roll out Paragon-calculated routes at additional sites. In addition, the accuracy of the Paragon routes has resulted in significant improvements in customer service – we are now able to guarantee customer delivery times to the nearest 15 minutes. Overall, Paragon has succeeded in making the rationalization of our longstanding fixed route network a straightforward and highly effective process."

  • "We wanted a systematic freight control system that would interface easily with our SAP system. We now use Paragon several times a day to schedule and route our outbound deliveries to customers. We rely on its optimization engine to determine the best route for our forklifts. We have been using Paragon exclusively for 15 months, and it is relatively easy to use and easy to update. We would recommend the product to others."

  • "Paragon’s willingness and determination to work closely with our team has had a major impact on the success of the project. We are already achieving the outstanding results anticipated at the outset and now have an excellent planning tool that enables us to produce more efficient plans much more quickly."