"Our vision is to be known for being a leader; providing 5 star service to our customers. We realized that we needed a modern IT platform in order to remain at the forefront of service excellence."

"Given the low-code capabilities of the Appian software, we are able to deploy processes not only faster, but are also deploying them in more countries at once."

“Workforce safety software delivers a platform for those in HR, business continuity, and legal departments to manage facilities, follow health guidelines, and mitigate business risk during the return to normal operations.”

"Appian provided us with a centralized process automation solution which is flexible, stable, and scalable. Processes are executed on a daily basis by business users, and the necessary resources are supervised by the technical department, making humans and robots work together in a coordinated and super-efficient way."

“With Crawford Desktop and CAT Connection we are changing how quickly and effectively the insurance industry can respond to the people displaced by major catastrophes."

"Anything you would love to accomplish, you can accomplish 10X faster with Appian."

"As a municipal company for urban cleanliness in one of Europe’s largest cities and at the heart of the European digital economy, we work every day for a better Berlin. We want to make our city smart, diverse, and above all, a sustainable place for all Berliners. We are happy …

"Appian technology has become an operational pillar that has permeated throughout our organization, transforming repetitive processes and changing the focus of work."

“During these challenging times, KPMG and Appian share the same vision on helping employees safely reenter the workplace. Appian’s low-code automation can help companies rapidly leverage digital innovation to keep up with evolving business models, all while trying to keep their employees safe.”

"Doctors, patients and nursing staff give every day their best, but our process sequences still had significant potential for optimization. The data showed we were already good. With Appian Process Mining we became even better."

“With Appian we can now manage a high volume of information as we have a 360 view to get data about the customers by retrieving it from different systems. And the result of that is a 25% reduction in the average customer care agent handling time from the legacy application. …

“When we first developed Appian, we assessed the business and looked to deploy the software where we could establish a quick win with something that had real relevance to the business and our strategic goals."

"We don’t have formal program success measures. But I would say the biggest indicator of success is the fact that several of the applications built by citizens (or in partnership between IT and citizens) are some of our most heavily used Appian applications. These are not small apps either: they …

"In the first 3 months we were up to 60,000 orders it turns out that as you made the process easier on the people who are using it, they’ll use it more often and they’ll use it in ways you hadn’t thought about."

"Appian was chosen because it is a performant, secure, and reliable platform on which we could quickly implement AML Case Management."