"The complete digitization of processes enabled Poste Italiane to have full control over the main business flows (like Parcels contract activation or Bank Account activation), to enable automatic ‘reassignment’ mechanisms among operators, and even across different offices (‘breaking down geographical barriers’), to effectively manage workloads and, most importantly, to be …

“We’re trying to create an environment where we could better manage our information that will enable us to get our important discoveries to the people that need it.”

"Appian helped us accelerate our business operations and improve the overall customer experience. Mobilizing our field service teams and improving collaboration to resolve finance and repair issues allows us to be more responsive to our customers while running the business more efficiently."

"The project has been a real success. We’ve been able to deploy it throughout Europe, and the UK will be going live next year. The ROI is measured in terms of workflow improvement and freeing up time to focus on other strategic projects. Appian is a great, easy-touse tool and …

“There is genuine enthusiasm [at] the university for using Appian to streamline business processes, and a number of senior executives are knocking our door down to get up the priority chain to be using Appian within their business area.”

"As Target’s Appian capabilities and solutions continue to grow and deliver value, we are seeing ever-increasing demand for our services and solutions from new and existing clients."

“Appian’s out of the box functionality, combined with its integrated document management and next generation forms design capability, proved to be the platform that best met the needs of our growing business.”

“We wanted to improve what we call the innovation process in order to have a faster time-to-market than we had before. The impact is huge since everything is centralised in Appian.”

"In the first 3 months we were up to 60,000 orders it turns out that as you made the process easier on the people who are using it, they’ll use it more often and they’ll use it in ways you hadn’t thought about."

“The rapid growth of the university meant we had outgrown the abilities of the existing manual business processes, and they were no longer able to keep up with the workload."

“It allows me to confidently go back to our clients and say that we’re providing you the best experience that Triad can from a process standpoint because we know we’re partnering with the best in the space.”

"Appian provides powerful but user-friendly business solutions that support our goals of increased operational agility and excellence in customer service."

"Appian helped turn my business unit from a cost center to a revenue center. Not only was there a 200% return on investment, we were able to meet very aggressive timelines and still deliver more business functions than originally identified in the projects. The team that Bits In Glass put …

“Unlimited bots for a fixed price is a compelling proposition by itself. That proposition combined with Appian’s low-code automation platform is the reason we are excited about Appian RPA.”

"That is also why we chose the Appian platform that is an important and most of all, orchestrating enabler. By applying knowledge automation and robotic automation, we increasingly achieve more efficiency and speed in the digital service that customers expect from us.”