103 Appian Testimonials

"We adopted Appian's platform for Enterprise Rideshare because it combines the best of business process management, social business, mobile access and cloud deployment."

“Intelligent process automation has evolved in its capability to not only mimic human activities, but to actually learn from them and improve over time, without the need for human intervention. This makes it easier for KONE to build smart applications that immediately deliver business impact and improve worker efficiency. It helps bridge the gap between IT and business.”

"Because of the low-code, we’re able to utilize different pieces of code over and over again in different aspects of the application. So we got a lot done in a short amount of time."

“We were missing the orchestrating layer between people and systems. Our KONE Process Manager, built on the Appian platform, brought clarity to operations, simplified daily work, and provided a platform for subsequent service-enhancing capabilities.”

“Our existing systems prevented production and advertising from delivering assets at a quick enough rate to meet customer demands."

"Our vision is to make our customers’ journey completely seamless, regardless of which part of our bank they interacting with. The speed at which Appian helped us develop and deliver these mission-critical applications made them the ideal partner to bring our vision to life."

“We knew we had to embrace agility. Things were going to change in the business, so we needed a platform to deliver solutions that would easily adapt to changing conditions and regulations.”

“Appian helps us quickly bring data, people, and processes together to ensure patients are receiving the best possible care, that care-givers are safe, and that facilities are available.”

"The Appian platform is not a tool, it’s a platform in which you can create applications and tools. The fact that the development piece is simplified to such a degree, it frees us up to do more and to be more creative about what we can do in the future."

"We have used Appian to get the business to think about process alignment. When your processes are aligned, you can then begin working on the integrations between systems and applications. You can leverage automation to shift toward exception based work—automating what you can and focusing on what requires human intervention."

“Designed more like a business lounge than a typical bank, this is a ‘first of its kind’ in the Philippines, and an embodiment of digital transformation in the banking industry.”

“Using Appian Cloud for process automation checks all the boxes for our security and reliability requirements. Appian RPA’s cloud-native bots running on that trusted infrastructure gives us confidence in expanding our use of RPA.”

"We don’t have formal program success measures. But I would say the biggest indicator of success is the fact that several of the applications built by citizens (or in partnership between IT and citizens) are some of our most heavily used Appian applications. These are not small apps either: they automate meaningfully complex and important processes. Another indicator of success is that the community is still growing. Most of our newer Citizen Developers came to us because they saw the success of their peers in other business groups in solving problems with Appian and they wanted to do it for themselves."

"Having a platform that enables end-to-end servicing is what we needed as a company if we are really going to do more global business at a broader scale."

"Doctors, patients and nursing staff give every day their best, but our process sequences still had significant potential for optimization. The data showed we were already good. With Appian Process Mining we became even better."