“Appian is allowing us to focus on higher-value work, to shift time previously spent on administrative tasks to more engaging activities that allows us to think, develop and contribute, gaining a lot in efficiency.”

"Using Appian and Blue Prism together gives us greater power in automating complex processes. Combining the two products extends the reach of our automation initiatives and enables centralized management of the entire workforce."

“Using Appian Cloud for process automation checks all the boxes for our security and reliability requirements. Appian RPA’s cloud-native bots running on that trusted infrastructure gives us confidence in expanding our use of RPA.”

"Digitizing Poste Italiane’s processes and becoming paperless were the key drivers for a transformation that could support a new digital economy. Through our partnership with Appian, we have seen significant improvements in the way we do our business, reducing lead times by at least 25% and the pressure on resources …

"The thing that makes me most proud of my work is being able to tell my mother that my activities would also improve her life as well as that of her friends, relatives, and all the Italians who access our services."

"The complete digitization of processes enabled Poste Italiane to have full control over the main business flows (like Parcels contract activation or Bank Account activation), to enable automatic ‘reassignment’ mechanisms among operators, and even across different offices (‘breaking down geographical barriers’), to effectively manage workloads and, most importantly, to be …

"We decided to work with Deloitte because we were convinced that it is a leading company in the RPA sector and we also wanted to rely on another partner, Appian, because today we have certain needs and in the future robots will be much more complex. We are convinced that …

"In short periods of time, multiple items were accumulated to be reconciled manually in a task that was perceived by the team as low added value—Appian’s solution has allowed us to dedicate our time more efficiently to analyzing, monitoring, and improving the process."

"Appian’s technology and Deloitte’s support in the development of the solution has allowed us to improve the reconciliation process, which is now much more agile, better coordinated, and provides us with clear and centralized information."

"It was a job that nobody wanted to do. Having shown that reconciliation can be done in a smarter way leaving us time to really manage the process is what working with Deloitte and Appian has given us. We had been trying for years."

"We adopted Appian's platform for Enterprise Rideshare because it combines the best of business process management, social business, mobile access and cloud deployment."

"Appian not only provides us with a product, but also partners with us to leverage using the product to achieve our business goals."

"Appian gave us an enterprise social environment that is tied to our processes and directly impacts our efficiency. We have accelerated loan approvals by 30%, which has a direct impact on the customer experience."

"We’ve covered a lot of ground in a relatively short amount of time, and we wouldn’t have been able to do all that without a low-code platform like Appian."

"With Appian our Partners can make each customer interaction more effective and productive, access the right data, and the whole process is visible at every stage of the customer journey. This supports our Omni-Channel aspirations and is all about: smarter decisions, faster action, and more transparency to deliver the best …