116 Appian Testimonials

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  • “Appian’s low-code application platform was chosen due to its capacity to respond to our specific challenges around game days. With the great help of our Appian partner Solypse, we built an agile 360º platform application, in a reduced time period, that helps us run and maintain our core business of organizing rugby matches.”

  • "We chose Appian as a strategic platform for cloud-based digital transformation because it allows us to be agile in how business and IT respond to the changing environment. The mix of Business Process Management (BPM) and low-code development supports our focus on process monitoring and continuous improvement, collaboration within and outside of our company, and visibility into our records across applications."

  • "Using Appian and Blue Prism together gives us greater power in automating complex processes. Combining the two products extends the reach of our automation initiatives and enables centralized management of the entire workforce."

  • “With Appian we can now manage a high volume of information as we have a 360 view to get data about the customers by retrieving it from different systems. And the result of that is a 25% reduction in the average customer care agent handling time from the legacy application. It’s incredible!”

  • "Appian’s scalability of processes is achieved by easily integrating new developments and pre-existing libraries, which allows us to have shorter development cycles and the possibility of reusing components."

  • "The project has been a real success. We’ve been able to deploy it throughout Europe, and the UK will be going live next year. The ROI is measured in terms of workflow improvement and freeing up time to focus on other strategic projects. Appian is a great, easy-touse tool and both Appian and Anone have been very flexible in working with us to meet our requirements."

  • "Appian’s comprehensive technology and services expertise helped us create a highvalue BPM program that has transformed our business. Our Appian-based Claims Management solution, leveraging strong technology, strategy and people, delivered $10 million (AUD) in benefit in 12 months."

  • “The consumer experience is extremely important to us. With Appian, we can support hundreds of data sources that are easily accessed when contacting consumers, which has led to enhanced user experience and collaboration.”

  • “Initially, our need was mainly in the orchestration and automation of processes as part of our Information System transformation initiative. Appian provided the necessary know-how and enabled agile collaboration between business and IT. Our internal Appian Center of Excellence made it easy to access and build software applications very quickly, making it possible to manage a portfolio of projects efficiently while gaining IT speed.”

  • "Appian was brought in because it was the best solution for phase one, and also the best cloud solution strategically for the future phases we want to implement. It will be a core part of the hub we form in our architecture, as my experience through this process to date has been of an incredible company that is really competent and willing to help you succeed."

  • "Appian helped turn my business unit from a cost center to a revenue center. Not only was there a 200% return on investment, we were able to meet very aggressive timelines and still deliver more business functions than originally identified in the projects. The team that Bits In Glass put together for us has been exceptional. We work very closely with them, and they are always responsive, competent, knowledgeable and ready to bend over backwards to help. I can’t say enough about how wonderful the experience of working with BIG and Appian has been."

  • "Appian was chosen because it is a performant, secure, and reliable platform on which we could quickly implement AML Case Management."

  • "With Appian, we are able to blend enterprise innovations such as agile delivery and mobile enablement to make the student experience at USF as easy as possible. Using Appian as an application platform supports our mission to leverage workplace technology to better understand health and how its future can transform our quality of life."

  • "The DAU uses advanced technologies, knowledgesharing, and performance support to deliver a 21st Century total learning environment. Appian’s BPM platform provides us a state-of-the-art tool for implementing financial controls, collaboration, and performance reporting to optimize our procurement processes."

  • “We were missing the orchestrating layer between people and systems. Our KONE Process Manager, built on the Appian platform, brought clarity to operations, simplified daily work, and provided a platform for subsequent service-enhancing capabilities.”