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"We decided to work with Deloitte because we were convinced that it is a leading company in the RPA sector and we also wanted to rely on another partner, Appian, because today we have certain needs and in the future robots will be much more complex. We are convinced that …
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"The success of everything LiUNA does as an organization is dependent on the integrity of our membership data, and the speed at which we can organize and advocate for our members. Appian Cloud delivers a comprehensive 21st Century enterprise process and data management system, while simultaneously reducing the burden on …
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“Automation initiatives are not easy and, with lots of teams launching projects in different groups, we risked making the same mistakes repeatedly. Centralizing some of our experience in an automation advisory group allowed our project teams to be independent and agile, but also benefit from our knowledge.”
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"Appian’s scalability of processes is achieved by easily integrating new developments and pre-existing libraries, which allows us to have shorter development cycles and the possibility of reusing components."
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"We chose Appian as a strategic platform for cloud-based digital transformation because it allows us to be agile in how business and IT respond to the changing environment. The mix of Business Process Management (BPM) and low-code development supports our focus on process monitoring and continuous improvement, collaboration within and …
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“With Appian we can now manage a high volume of information as we have a 360 view to get data about the customers by retrieving it from different systems. And the result of that is a 25% reduction in the average customer care agent handling time from the legacy application. …
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"We have to understand how much of the various materials we are using, Appian allows us to add all those numbers together across all of our capital carbon footprint programmes and come up with numbers that we can then address and reduce. Being able to sit in a meeting and …
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"We don’t have formal program success measures. But I would say the biggest indicator of success is the fact that several of the applications built by citizens (or in partnership between IT and citizens) are some of our most heavily used Appian applications. These are not small apps either: they …
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"Appian will help us to concentrate more on what is really important, which is our customer."
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“The consumer experience is extremely important to us. With Appian, we can support hundreds of data sources that are easily accessed when contacting consumers, which has led to enhanced user experience and collaboration.”
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"That is also why we chose the Appian platform that is an important and most of all, orchestrating enabler. By applying knowledge automation and robotic automation, we increasingly achieve more efficiency and speed in the digital service that customers expect from us.”
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“We’re trying to create an environment where we could better manage our information that will enable us to get our important discoveries to the people that need it.”
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"Appian Cloud is ideal for supporting our mission to help healthcare organizations rapidly leverage technology, while reducing cost and risk."
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"I thought low-code was going to be something difficult to grasp, but as we're maneuvering, we see that low-code is easier for configuration. And it's expandable, it's scalable. It's going to raise the bar in terms of projects and how they need to run. It established some best practices for …
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"We’ve covered a lot of ground in a relatively short amount of time, and we wouldn’t have been able to do all that without a low-code platform like Appian."