"Appian helped us accelerate our business operations and improve the overall customer experience. Mobilizing our field service teams and improving collaboration to resolve finance and repair issues allows us to be more responsive to our customers while running the business more efficiently."

"Appian’s comprehensive technology and services expertise helped us create a highvalue BPM program that has transformed our business. Our Appian-based Claims Management solution, leveraging strong technology, strategy and people, delivered $10 million (AUD) in benefit in 12 months."

"Appian not only provides us with a product, but also partners with us to leverage using the product to achieve our business goals."

"With process mining, Stadtwerke Bonn was able to consistently measure the degree of automation in its M2C process for the first time."

“Corporate innovation is usually driven by market research that only leads to small, incremental innovation; then you have entrepreneurial innovation. And entrepreneurs rarely use market research, market data, at all. What they do is, they come up with an idea, and they have an instinct that over time that idea …

"That is also why we chose the Appian platform that is an important and most of all, orchestrating enabler. By applying knowledge automation and robotic automation, we increasingly achieve more efficiency and speed in the digital service that customers expect from us.”

“Automation initiatives are not easy and, with lots of teams launching projects in different groups, we risked making the same mistakes repeatedly. Centralizing some of our experience in an automation advisory group allowed our project teams to be independent and agile, but also benefit from our knowledge.”

“Designed more like a business lounge than a typical bank, this is a ‘first of its kind’ in the Philippines, and an embodiment of digital transformation in the banking industry.”

"CON-IT is modernizing the contracting enterprise. CON-IT allows for audit transparency and is built on a modernized technical platform that resides in the cloud. CON-IT is faster and cheaper to maintain than legacy systems that are antiquated and have been mandated to retire. Our users are involved throughout development and …

"Appian RPA is our first choice for automating critical or complex processes. Leveraging reusable components has allowed us to reduce the development time of a bot by 15%."

"The value of RPA lies in its ability to enhance human capabilities, reduce response times and errors. Appian RPA has given us not only powerful tools for bot development but also a complete automation platform for workflow management."

"Appian’s scalability of processes is achieved by easily integrating new developments and pre-existing libraries, which allows us to have shorter development cycles and the possibility of reusing components."

"We are keenly focused on the needs of our customers. That is the source of UMG’s market leadership. Appian gives us the ability to see all of the data we need to make smarter decisions, and execute the processes required for faster action, allowing us to stay ahead of the …

"Our vision is to be known for being a leader; providing 5 star service to our customers. We realized that we needed a modern IT platform in order to remain at the forefront of service excellence."

"We don’t have formal program success measures. But I would say the biggest indicator of success is the fact that several of the applications built by citizens (or in partnership between IT and citizens) are some of our most heavily used Appian applications. These are not small apps either: they …