Appian

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Read 116 Appian reviews and testimonials from customers, explore 190 case studies and customer success stories, and watch 45 customer videos to see why companies chose Appian as their Process Mining Software

Appian is a software company that automates business processes. The Appian Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations-resulting in better growth and superior customer experiences.

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  • 116 Testimonials View
  • 190 Case Studies View
  • 45 Customer Videos View
Customer Rating Review Score based on 4831 reference ratings
4.7/5.0 (4831)
  • Summer 2026 Market Leader Low-Code Development Platforms
  • Winter 2026 Market Leader Robotic Process Automation Software
    • Winter 2026 Market Leader Business Process Management (BPM) Software
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Featured Testimonials

  • “Using Appian Cloud for process automation checks all the boxes for our security and reliability requirements. Appian RPA’s cloud-native bots running on that trusted infrastructure gives us confidence in expanding …

  • "Appian Cloud is ideal for supporting our mission to help healthcare organizations rapidly leverage technology, while reducing cost and risk."

  • “Corporate innovation is usually driven by market research that only leads to small, incremental innovation; then you have entrepreneurial innovation. And entrepreneurs rarely use market research, market data, at all. …

Featured Case Studies

  • Serco doubles services and tracks 15,000 prisoners per month with Appian

  • Leading Biotechnology Company achieves end-to-end labeling visibility across 100+ countries with Appian

  • Aegon scales Appian to 50+ applications with an 8-FTE automation team

Featured Customer Videos

  • Alabama Power Launching a New and Differentiating Service with Appian
  • Flowserve improving Service & Accelerating Dispute Resolution with Appian BPM
  • Transforming the Teaching and Learning Experience at the University of South Australia

Additional Appian Information & Resources

Read Appian Reviews, Testimonials & Customer References from 116 real Appian customers.

Browse Appian Case Studies, Customer Success Stories, & Customer References from 190 businesses that use Appian.

Watch Appian Customer Videos to learn why 45 businesses chose Appian.