Appian

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Read 116 Appian reviews and testimonials from customers, explore 188 case studies and customer success stories, and watch 45 customer videos to see why companies chose Appian as their Low-Code Development Platforms

Appian is a software company that automates business processes. The Appian Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations-resulting in better growth and superior customer experiences.

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Customer Rating Review Score based on 4513 reference ratings
4.7/5.0 (4513)
  • Winter 2026 Market Leader Robotic Process Automation Software
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  • Winter 2026 Market Leader Business Process Management (BPM) Software
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    • Summer 2025 Market Leader Low-Code Development Platforms
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Featured Testimonials

  • "We don’t have formal program success measures. But I would say the biggest indicator of success is the fact that several of the applications built by citizens (or in partnership …

    Ben Boase Service Owner Workflow & Robotics

  • "Appian was brought in because it was the best solution for phase one, and also the best cloud solution strategically for the future phases we want to implement. It will …

    Steve Marjot Head of Change Centre of Excellence

  • "We were really impressed with Appian. In spite of our internal CRM constraints and this being our first AGILE methodology implementation, we met project objectives in terms of time, quality …

    Marc Phirmis Project Manager
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Featured Case Studies

  • Groupama Asset Management - Customer Case Study

    Nathalie Daeubert OPEN Project Product Manager

  • Edward Jones Trust Company - Customer Case Study

  • Aon - Customer Case Study

    Bob Olson CIO Reinsurance
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Featured Customer Videos

  • Achieving Rapid ROI with Appian and RPA
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    Denise Toman Associate Director of the Business Process Improvement Office (BPIO)
  • Options Clearing Corporation - Customer Success Story (Bill Raczyk - Director of Business Process Improvement)
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    Bill Raczyk Director of Business Process Improvement
  • Sprint - Customer Success Story (Kathy Eichholz - Director, Information Technology)
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    Kathy Eichholz Director, Information Technology
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Additional Appian Information & Resources

Read Appian Reviews, Testimonials & Customer References from 116 real Appian customers.

Browse Appian Case Studies, Customer Success Stories, & Customer References from 188 businesses that use Appian.

Watch Appian Customer Videos to learn why 45 businesses chose Appian.

FeaturedCustomers has 1,910,686+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.