"We don’t have formal program success measures. But I would say the biggest indicator of success is the fact that several of the applications built by citizens (or in partnership between IT and citizens) are some of our most heavily used Appian applications. These are not small apps either: they …

“It's a win-win for everybody. It's a quicker, more efficient, more fluid process for the customer. And the rental agents are able to turn more vehicles as a result.”

"Digitizing Poste Italiane’s processes and becoming paperless were the key drivers for a transformation that could support a new digital economy. Through our partnership with Appian, we have seen significant improvements in the way we do our business, reducing lead times by at least 25% and the pressure on resources …

“A key part of our strategy is to sustain a work environment where innovation, the exchange of ideas and creativity are supported."

"With Appian our Partners can make each customer interaction more effective and productive, access the right data, and the whole process is visible at every stage of the customer journey. This supports our Omni-Channel aspirations and is all about: smarter decisions, faster action, and more transparency to deliver the best …

"The DAU uses advanced technologies, knowledgesharing, and performance support to deliver a 21st Century total learning environment. Appian’s BPM platform provides us a state-of-the-art tool for implementing financial controls, collaboration, and performance reporting to optimize our procurement processes."

“It allows me to confidently go back to our clients and say that we’re providing you the best experience that Triad can from a process standpoint because we know we’re partnering with the best in the space.”

"Appian provides powerful but user-friendly business solutions that support our goals of increased operational agility and excellence in customer service."

“Appian runs our entire onboarding process. It opens a bank account and a crypto account at the same time all in one shop. We are feeling the impact immediately."

"The digital transformation of companies has a clear ally in the automation of processes with RPA. The need to automate, digitize, and achieve operational efficiencies involves the implementation of software robots that accelerate and ensure the quality of processes and free people to attend to more strategic and higher-valued tasks."

"When we look to the future, I challenge my team to find solutions that include all components of SCAM, When you can put each piece together, it’s like having men on base in baseball, and Appian allows us to hit grand slams."

“We went into the cloud with Appian because it allowed us to do things faster. We needed to ensure a quick return on investment, and Appian allowed us to achieve process efficiencies and make faster, quicker decisions.”

“The rapid growth of the university meant we had outgrown the abilities of the existing manual business processes, and they were no longer able to keep up with the workload."

"We adopted Appian's platform for Enterprise Rideshare because it combines the best of business process management, social business, mobile access and cloud deployment."

"Appian not only provides us with a product, but also partners with us to leverage using the product to achieve our business goals."