103 Appian Testimonials

"The Appian platform is not a tool, it’s a platform in which you can create applications and tools. The fact that the development piece is simplified to such a degree, it frees us up to do more and to be more creative about what we can do in the future."

“The gaming industry continues to evolve at an increasing rate, and there is pressure to meet regulatory guidelines and to pursue process efficiency, while best serving our customer-base. We recognized early on that we needed to take a different approach to custom software and to process automation that would fulfill the unique operating nature of our business.”

"With Appian our Partners can make each customer interaction more effective and productive, access the right data, and the whole process is visible at every stage of the customer journey. This supports our Omni-Channel aspirations and is all about: smarter decisions, faster action, and more transparency to deliver the best customer experience. Appian has also enabled us to access customer information on a mobile device."

"Appian will help us to concentrate more on what is really important, which is our customer."

"With process mining, Stadtwerke Bonn was able to consistently measure the degree of automation in its M2C process for the first time."

"Doctors, patients and nursing staff give every day their best, but our process sequences still had significant potential for optimization. The data showed we were already good. With Appian Process Mining we became even better."

"Given the low-code capabilities of the Appian software, we are able to deploy processes not only faster, but are also deploying them in more countries at once."

"We were really impressed with Appian. In spite of our internal CRM constraints and this being our first AGILE methodology implementation, we met project objectives in terms of time, quality and budget within the initial project scope."

“A key part of our strategy is to sustain a work environment where innovation, the exchange of ideas and creativity are supported."

"Appian technology has become an operational pillar that has permeated throughout our organization, transforming repetitive processes and changing the focus of work."

"We have used Appian to get the business to think about process alignment. When your processes are aligned, you can then begin working on the integrations between systems and applications. You can leverage automation to shift toward exception based work—automating what you can and focusing on what requires human intervention."

“In the past, pubs were the main leisure options for people, but today there is so much more that compete for time. We actively support our partners to help them run successful pub businesses. This is complicated by the geographical challenges of our pubs and our distributed workforce.”

“Workforce safety software delivers a platform for those in HR, business continuity, and legal departments to manage facilities, follow health guidelines, and mitigate business risk during the return to normal operations.”

“Initially, our need was mainly in the orchestration and automation of processes as part of our Information System transformation initiative. Appian provided the necessary know-how and enabled agile collaboration between business and IT. Our internal Appian Center of Excellence made it easy to access and build software applications very quickly, making it possible to manage a portfolio of projects efficiently while gaining IT speed.”

"It was really the enterprise features that Appian had that made it stand out. Having a very large plugin community that we could pull from, a lot of features around caching, abstraction of an object layer, a lot of the auto wiring and hookups to make APIs work with Appian."