“The consumer experience is extremely important to us. With Appian, we can support hundreds of data sources that are easily accessed when contacting consumers, which has led to enhanced user experience and collaboration.”

"Appian helped turn my business unit from a cost center to a revenue center. Not only was there a 200% return on investment, we were able to meet very aggressive timelines and still deliver more business functions than originally identified in the projects. The team that Bits In Glass put …

“People got their policy within hours of us making it available, and we got to $1 million in revenue very, very quickly—without even advertising it.”

"Appian RPA is our first choice for automating critical or complex processes. Leveraging reusable components has allowed us to reduce the development time of a bot by 15%."

"The value of RPA lies in its ability to enhance human capabilities, reduce response times and errors. Appian RPA has given us not only powerful tools for bot development but also a complete automation platform for workflow management."

“It allows me to confidently go back to our clients and say that we’re providing you the best experience that Triad can from a process standpoint because we know we’re partnering with the best in the space.”

“Unlimited bots for a fixed price is a compelling proposition by itself. That proposition combined with Appian’s low-code automation platform is the reason we are excited about Appian RPA.”

“Appian is allowing us to focus on higher-value work, to shift time previously spent on administrative tasks to more engaging activities that allows us to think, develop and contribute, gaining a lot in efficiency.”

"Appian provided us with a centralized process automation solution which is flexible, stable, and scalable. Processes are executed on a daily basis by business users, and the necessary resources are supervised by the technical department, making humans and robots work together in a coordinated and super-efficient way."

"Digitizing Poste Italiane’s processes and becoming paperless were the key drivers for a transformation that could support a new digital economy. Through our partnership with Appian, we have seen significant improvements in the way we do our business, reducing lead times by at least 25% and the pressure on resources …

"The thing that makes me most proud of my work is being able to tell my mother that my activities would also improve her life as well as that of her friends, relatives, and all the Italians who access our services."

"The complete digitization of processes enabled Poste Italiane to have full control over the main business flows (like Parcels contract activation or Bank Account activation), to enable automatic ‘reassignment’ mechanisms among operators, and even across different offices (‘breaking down geographical barriers’), to effectively manage workloads and, most importantly, to be …

"Our vision is to make our customers’ journey completely seamless, regardless of which part of our bank they interacting with. The speed at which Appian helped us develop and deliver these mission-critical applications made them the ideal partner to bring our vision to life."

"Appian technology has become an operational pillar that has permeated throughout our organization, transforming repetitive processes and changing the focus of work."

"Appian gave us an enterprise social environment that is tied to our processes and directly impacts our efficiency. We have accelerated loan approvals by 30%, which has a direct impact on the customer experience."