“The consumer experience is extremely important to us. With Appian, we can support hundreds of data sources that are easily accessed when contacting consumers, which has led to enhanced user experience and collaboration.”

“Corporate innovation is usually driven by market research that only leads to small, incremental innovation; then you have entrepreneurial innovation. And entrepreneurs rarely use market research, market data, at all. What they do is, they come up with an idea, and they have an instinct that over time that idea …

“Initially, our need was mainly in the orchestration and automation of processes as part of our Information System transformation initiative. Appian provided the necessary know-how and enabled agile collaboration between business and IT. Our internal Appian Center of Excellence made it easy to access and build software applications very quickly, …

"We decided to work with Deloitte because we were convinced that it is a leading company in the RPA sector and we also wanted to rely on another partner, Appian, because today we have certain needs and in the future robots will be much more complex. We are convinced that …

"In short periods of time, multiple items were accumulated to be reconciled manually in a task that was perceived by the team as low added value—Appian’s solution has allowed us to dedicate our time more efficiently to analyzing, monitoring, and improving the process."

"Appian’s technology and Deloitte’s support in the development of the solution has allowed us to improve the reconciliation process, which is now much more agile, better coordinated, and provides us with clear and centralized information."

"It was a job that nobody wanted to do. Having shown that reconciliation can be done in a smarter way leaving us time to really manage the process is what working with Deloitte and Appian has given us. We had been trying for years."

“We wanted to improve what we call the innovation process in order to have a faster time-to-market than we had before. The impact is huge since everything is centralised in Appian.”

“In the past, pubs were the main leisure options for people, but today there is so much more that compete for time. We actively support our partners to help them run successful pub businesses. This is complicated by the geographical challenges of our pubs and our distributed workforce.”

"Our staff were trained in less than six months, and started developing our first application within those few months. As of today, we have 33 live applications, and we plan to develop another 60 applications by the end of 2022. So, the application life cycle is moving fast, we have …

“With Appian we can now manage a high volume of information as we have a 360 view to get data about the customers by retrieving it from different systems. And the result of that is a 25% reduction in the average customer care agent handling time from the legacy application. …

“We were missing the orchestrating layer between people and systems. Our KONE Process Manager, built on the Appian platform, brought clarity to operations, simplified daily work, and provided a platform for subsequent service-enhancing capabilities.”

“Intelligent process automation has evolved in its capability to not only mimic human activities, but to actually learn from them and improve over time, without the need for human intervention. This makes it easier for KONE to build smart applications that immediately deliver business impact and improve worker efficiency. It …

“Appian’s low-code application platform was chosen due to its capacity to respond to our specific challenges around game days. With the great help of our Appian partner Solypse, we built an agile 360º platform application, in a reduced time period, that helps us run and maintain our core business of …

“The new LNR ELLIS application contributes to better management of match events. Faster and more fluid, it is much more efficient than before. The time savings is significant because the match events are easier to write, and it brings me better productivity. I am very satisfied to be able to …