“It's a win-win for everybody. It's a quicker, more efficient, more fluid process for the customer. And the rental agents are able to turn more vehicles as a result.”

“The consumer experience is extremely important to us. With Appian, we can support hundreds of data sources that are easily accessed when contacting consumers, which has led to enhanced user experience and collaboration.”

“Appian gives us speed because we’re able to take an idea and go to actual execution and deployment much faster than we can with a lot of the other technologies we have now.”

"Having a platform that enables end-to-end servicing is what we needed as a company if we are really going to do more global business at a broader scale."

"We have to understand how much of the various materials we are using, Appian allows us to add all those numbers together across all of our capital carbon footprint programmes and come up with numbers that we can then address and reduce. Being able to sit in a meeting and …

"We were really impressed with Appian. In spite of our internal CRM constraints and this being our first AGILE methodology implementation, we met project objectives in terms of time, quality and budget within the initial project scope."

"Digitizing Poste Italiane’s processes and becoming paperless were the key drivers for a transformation that could support a new digital economy. Through our partnership with Appian, we have seen significant improvements in the way we do our business, reducing lead times by at least 25% and the pressure on resources …

"The thing that makes me most proud of my work is being able to tell my mother that my activities would also improve her life as well as that of her friends, relatives, and all the Italians who access our services."

"The complete digitization of processes enabled Poste Italiane to have full control over the main business flows (like Parcels contract activation or Bank Account activation), to enable automatic ‘reassignment’ mechanisms among operators, and even across different offices (‘breaking down geographical barriers’), to effectively manage workloads and, most importantly, to be …

"CON-IT is modernizing the contracting enterprise. CON-IT allows for audit transparency and is built on a modernized technical platform that resides in the cloud. CON-IT is faster and cheaper to maintain than legacy systems that are antiquated and have been mandated to retire. Our users are involved throughout development and …

"The Air Force is committed to modernizing our legacy business systems in a cost-effective manner, adopting commercial best practices like Agile software techniques, partnering with non-traditional entities like the U.S. Department of Agriculture’s Enterprise Application Services, and implementing extensible, scalable cloud technologies like the business process management capabilities provided by …

"With COBRA we were able to capture over a hundred million dollars worth of issue solutions in the first nine months of use. It gives us a modern mobile and social platform for Dynamic Case Management that drives business performance by turning tacit knowledge into explicit knowledge."

"Between time savings and mishap avoidance, EDP Renewables has realized an ROI of about ten times our initial investment."

“Creating a unilateral system that connects these multiple departments and breaks down those silos for us has positively impacted compliance, our stakeholders, and helped us become very data rich."

“With turbines and substations, we were having a tough time documenting what the issue was, who was in the lead, and the next steps for things to be resolved."