116 Appian Testimonials

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  • “Intelligent process automation has evolved in its capability to not only mimic human activities, but to actually learn from them and improve over time, without the need for human intervention. This makes it easier for KONE to build smart applications that immediately deliver business impact and improve worker efficiency. It …

  • "Before we build anything internally, we will use Appian. It is cheaper and faster and relates to the business."

  • "Our vision is to be known for being a leader; providing 5 star service to our customers. We realized that we needed a modern IT platform in order to remain at the forefront of service excellence."

  • “Appian runs our entire onboarding process. It opens a bank account and a crypto account at the same time all in one shop. We are feeling the impact immediately."

  • "The Appian platform is not a tool, it’s a platform in which you can create applications and tools. The fact that the development piece is simplified to such a degree, it frees us up to do more and to be more creative about what we can do in the future."

  • "We have used Appian to get the business to think about process alignment. When your processes are aligned, you can then begin working on the integrations between systems and applications. You can leverage automation to shift toward exception based work—automating what you can and focusing on what requires human intervention."

  • "Appian provides us a single point of enterprise visibility, control, and optimization over key cross-functional processes that directly impact our customers."

  • "Because of the low-code, we’re able to utilize different pieces of code over and over again in different aspects of the application. So we got a lot done in a short amount of time."

  • “Corporate innovation is usually driven by market research that only leads to small, incremental innovation; then you have entrepreneurial innovation. And entrepreneurs rarely use market research, market data, at all. What they do is, they come up with an idea, and they have an instinct that over time that idea …

  • "Our vision is to make our customers’ journey completely seamless, regardless of which part of our bank they interacting with. The speed at which Appian helped us develop and deliver these mission-critical applications made them the ideal partner to bring our vision to life."

  • "Digitizing Poste Italiane’s processes and becoming paperless were the key drivers for a transformation that could support a new digital economy. Through our partnership with Appian, we have seen significant improvements in the way we do our business, reducing lead times by at least 25% and the pressure on resources …

  • "The thing that makes me most proud of my work is being able to tell my mother that my activities would also improve her life as well as that of her friends, relatives, and all the Italians who access our services."

  • "The complete digitization of processes enabled Poste Italiane to have full control over the main business flows (like Parcels contract activation or Bank Account activation), to enable automatic ‘reassignment’ mechanisms among operators, and even across different offices (‘breaking down geographical barriers’), to effectively manage workloads and, most importantly, to be …

  • “About 70% of small businesses have applied for a Cares Act loan. It’s unclear how many have received them.”

  • "Given the low-code capabilities of the Appian software, we are able to deploy processes not only faster, but are also deploying them in more countries at once."