"With process mining, Stadtwerke Bonn was able to consistently measure the degree of automation in its M2C process for the first time."

"Digitizing Poste Italiane’s processes and becoming paperless were the key drivers for a transformation that could support a new digital economy. Through our partnership with Appian, we have seen significant improvements in the way we do our business, reducing lead times by at least 25% and the pressure on resources …

"Our vision is to be known for being a leader; providing 5 star service to our customers. We realized that we needed a modern IT platform in order to remain at the forefront of service excellence."

“Our existing systems prevented production and advertising from delivering assets at a quick enough rate to meet customer demands."

"The Appian platform is not a tool, it’s a platform in which you can create applications and tools. The fact that the development piece is simplified to such a degree, it frees us up to do more and to be more creative about what we can do in the future."

"We have used Appian to get the business to think about process alignment. When your processes are aligned, you can then begin working on the integrations between systems and applications. You can leverage automation to shift toward exception based work—automating what you can and focusing on what requires human intervention."

“About 70% of small businesses have applied for a Cares Act loan. It’s unclear how many have received them.”

"My objective is to put innovative, high-value functionality in business users’ hands quickly. Appian Cloud and Appian’s native mobility are key to that."

"Appian helped us accelerate our business operations and improve the overall customer experience. Mobilizing our field service teams and improving collaboration to resolve finance and repair issues allows us to be more responsive to our customers while running the business more efficiently."

"Given the low-code capabilities of the Appian software, we are able to deploy processes not only faster, but are also deploying them in more countries at once."

"As a municipal company for urban cleanliness in one of Europe’s largest cities and at the heart of the European digital economy, we work every day for a better Berlin. We want to make our city smart, diverse, and above all, a sustainable place for all Berliners. We are happy …

“Initially, our need was mainly in the orchestration and automation of processes as part of our Information System transformation initiative. Appian provided the necessary know-how and enabled agile collaboration between business and IT. Our internal Appian Center of Excellence made it easy to access and build software applications very quickly, …

"We don’t have formal program success measures. But I would say the biggest indicator of success is the fact that several of the applications built by citizens (or in partnership between IT and citizens) are some of our most heavily used Appian applications. These are not small apps either: they …

"We are keenly focused on the needs of our customers. That is the source of UMG’s market leadership. Appian gives us the ability to see all of the data we need to make smarter decisions, and execute the processes required for faster action, allowing us to stay ahead of the …

“Workforce safety software delivers a platform for those in HR, business continuity, and legal departments to manage facilities, follow health guidelines, and mitigate business risk during the return to normal operations.”