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"Using Appian and Blue Prism together gives us greater power in automating complex processes. Combining the two products extends the reach of our automation initiatives and enables centralized management of the entire workforce."
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“Appian is allowing us to focus on higher-value work, to shift time previously spent on administrative tasks to more engaging activities that allows us to think, develop and contribute, gaining a lot in efficiency.”
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“Intelligent process automation has evolved in its capability to not only mimic human activities, but to actually learn from them and improve over time, without the need for human intervention. This makes it easier for KONE to build smart applications that immediately deliver business impact and improve worker efficiency. It …
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"Because of the low-code, we’re able to utilize different pieces of code over and over again in different aspects of the application. So we got a lot done in a short amount of time."
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"Appian helped us accelerate our business operations and improve the overall customer experience. Mobilizing our field service teams and improving collaboration to resolve finance and repair issues allows us to be more responsive to our customers while running the business more efficiently."
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"Before we build anything internally, we will use Appian. It is cheaper and faster and relates to the business."
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“It's a win-win for everybody. It's a quicker, more efficient, more fluid process for the customer. And the rental agents are able to turn more vehicles as a result.”
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"Appian’s scalability of processes is achieved by easily integrating new developments and pre-existing libraries, which allows us to have shorter development cycles and the possibility of reusing components."
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"Sometimes a financing application would take 3 to 4 weeks from initiation to that final payment to the ally, and by automating the process intelligently, we were able to make it a 2 to 3 day process from start to finish."
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"One of the beauties of the Appian app is it’s now a secure platform where a customer feels safe entering information."
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“Appian gives us speed because we’re able to take an idea and go to actual execution and deployment much faster than we can with a lot of the other technologies we have now.”
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“In the past, pubs were the main leisure options for people, but today there is so much more that compete for time. We actively support our partners to help them run successful pub businesses. This is complicated by the geographical challenges of our pubs and our distributed workforce.”
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“With Appian we can now manage a high volume of information as we have a 360 view to get data about the customers by retrieving it from different systems. And the result of that is a 25% reduction in the average customer care agent handling time from the legacy application. …
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"The success of everything LiUNA does as an organization is dependent on the integrity of our membership data, and the speed at which we can organize and advocate for our members. Appian Cloud delivers a comprehensive 21st Century enterprise process and data management system, while simultaneously reducing the burden on …
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"Having a platform that enables end-to-end servicing is what we needed as a company if we are really going to do more global business at a broader scale."