116 Appian Testimonials

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  • "Appian’s technology and Deloitte’s support in the development of the solution has allowed us to improve the reconciliation process, which is now much more agile, better coordinated, and provides us with clear and centralized information."

  • "With Appian our Partners can make each customer interaction more effective and productive, access the right data, and the whole process is visible at every stage of the customer journey. This supports our Omni-Channel aspirations and is all about: smarter decisions, faster action, and more transparency to deliver the best …

  • “Appian is the process company that’s bringing innovation to MagMutual.”

  • "Appian gave us an enterprise social environment that is tied to our processes and directly impacts our efficiency. We have accelerated loan approvals by 30%, which has a direct impact on the customer experience."

  • "Is the State/ Territory Government where you primarily operate doing a good job planning and managing growth.”

  • “Initially, our need was mainly in the orchestration and automation of processes as part of our Information System transformation initiative. Appian provided the necessary know-how and enabled agile collaboration between business and IT. Our internal Appian Center of Excellence made it easy to access and build software applications very quickly, …

  • “Using Appian Cloud for process automation checks all the boxes for our security and reliability requirements. Appian RPA’s cloud-native bots running on that trusted infrastructure gives us confidence in expanding our use of RPA.”

  • "The low-code, rapid deployment, and easy-to-tweak nature of the Appian platform has leant itself well to the requirements of technology-savvy capital markets firms."

  • "We don’t have formal program success measures. But I would say the biggest indicator of success is the fact that several of the applications built by citizens (or in partnership between IT and citizens) are some of our most heavily used Appian applications. These are not small apps either: they …

  • “The consumer experience is extremely important to us. With Appian, we can support hundreds of data sources that are easily accessed when contacting consumers, which has led to enhanced user experience and collaboration.”

  • "Sometimes a financing application would take 3 to 4 weeks from initiation to that final payment to the ally, and by automating the process intelligently, we were able to make it a 2 to 3 day process from start to finish."

  • "One of the beauties of the Appian app is it’s now a secure platform where a customer feels safe entering information."

  • “Appian gives us speed because we’re able to take an idea and go to actual execution and deployment much faster than we can with a lot of the other technologies we have now.”

  • “Appian is providing a platform to assist Janus with reducing process risk and gaining efficiency throughout the organization.”

  • “The rapid growth of the university meant we had outgrown the abilities of the existing manual business processes, and they were no longer able to keep up with the workload."