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"We chose Appian as a strategic platform for cloud-based digital transformation because it allows us to be agile in how business and IT respond to the changing environment. The mix of Business Process Management (BPM) and low-code development supports our focus on process monitoring and continuous improvement, collaboration within and …
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“In the past, pubs were the main leisure options for people, but today there is so much more that compete for time. We actively support our partners to help them run successful pub businesses. This is complicated by the geographical challenges of our pubs and our distributed workforce.”
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"My objective is to put innovative, high-value functionality in business users’ hands quickly. Appian Cloud and Appian’s native mobility are key to that."
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"I thought low-code was going to be something difficult to grasp, but as we're maneuvering, we see that low-code is easier for configuration. And it's expandable, it's scalable. It's going to raise the bar in terms of projects and how they need to run. It established some best practices for …
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"With COBRA we were able to capture over a hundred million dollars worth of issue solutions in the first nine months of use. It gives us a modern mobile and social platform for Dynamic Case Management that drives business performance by turning tacit knowledge into explicit knowledge."
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"Between time savings and mishap avoidance, EDP Renewables has realized an ROI of about ten times our initial investment."
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“Creating a unilateral system that connects these multiple departments and breaks down those silos for us has positively impacted compliance, our stakeholders, and helped us become very data rich."
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“With turbines and substations, we were having a tough time documenting what the issue was, who was in the lead, and the next steps for things to be resolved."
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"Having a platform that enables end-to-end servicing is what we needed as a company if we are really going to do more global business at a broader scale."
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"Appian’s comprehensive technology and services expertise helped us create a highvalue BPM program that has transformed our business. Our Appian-based Claims Management solution, leveraging strong technology, strategy and people, delivered $10 million (AUD) in benefit in 12 months."
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"We don’t have formal program success measures. But I would say the biggest indicator of success is the fact that several of the applications built by citizens (or in partnership between IT and citizens) are some of our most heavily used Appian applications. These are not small apps either: they …
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"The digital transformation of companies has a clear ally in the automation of processes with RPA. The need to automate, digitize, and achieve operational efficiencies involves the implementation of software robots that accelerate and ensure the quality of processes and free people to attend to more strategic and higher-valued tasks."
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"Digitizing Poste Italiane’s processes and becoming paperless were the key drivers for a transformation that could support a new digital economy. Through our partnership with Appian, we have seen significant improvements in the way we do our business, reducing lead times by at least 25% and the pressure on resources …
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"The thing that makes me most proud of my work is being able to tell my mother that my activities would also improve her life as well as that of her friends, relatives, and all the Italians who access our services."
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"The complete digitization of processes enabled Poste Italiane to have full control over the main business flows (like Parcels contract activation or Bank Account activation), to enable automatic ‘reassignment’ mechanisms among operators, and even across different offices (‘breaking down geographical barriers’), to effectively manage workloads and, most importantly, to be …