“In the past, pubs were the main leisure options for people, but today there is so much more that compete for time. We actively support our partners to help them run successful pub businesses. This is complicated by the geographical challenges of our pubs and our distributed workforce.”

"In the first 3 months we were up to 60,000 orders it turns out that as you made the process easier on the people who are using it, they’ll use it more often and they’ll use it in ways you hadn’t thought about."

"Having a platform that enables end-to-end servicing is what we needed as a company if we are really going to do more global business at a broader scale."

“Appian is focused on the rapid delivery of both process-centric and data/case-centric applications. Appian was the first vendor to introduce social and mobile functionality as foundational components. New capabilities focus on case management, data virtualization, responsive design, and application performance tuning.”

"The Appian platform is not a tool, it’s a platform in which you can create applications and tools. The fact that the development piece is simplified to such a degree, it frees us up to do more and to be more creative about what we can do in the future."

"We have used Appian to get the business to think about process alignment. When your processes are aligned, you can then begin working on the integrations between systems and applications. You can leverage automation to shift toward exception based work—automating what you can and focusing on what requires human intervention."

“Appian is allowing us to focus on higher-value work, to shift time previously spent on administrative tasks to more engaging activities that allows us to think, develop and contribute, gaining a lot in efficiency.”

"Appian provided us with a centralized process automation solution which is flexible, stable, and scalable. Processes are executed on a daily basis by business users, and the necessary resources are supervised by the technical department, making humans and robots work together in a coordinated and super-efficient way."

“There is genuine enthusiasm [at] the university for using Appian to streamline business processes, and a number of senior executives are knocking our door down to get up the priority chain to be using Appian within their business area.”

“Appian is providing a platform to assist Janus with reducing process risk and gaining efficiency throughout the organization.”

"Appian’s Work Platform helps our IT infrastructure to match our brand promise of excellence and high-performance. Appian is fast in terms of application roll-out times, precise in terms of the control it gives us over our operations, and modern in terms of its features, such as native mobility and social …

"Appian helped us accelerate our business operations and improve the overall customer experience. Mobilizing our field service teams and improving collaboration to resolve finance and repair issues allows us to be more responsive to our customers while running the business more efficiently."

“With Crawford Desktop and CAT Connection we are changing how quickly and effectively the insurance industry can respond to the people displaced by major catastrophes."

"Appian RPA is our first choice for automating critical or complex processes. Leveraging reusable components has allowed us to reduce the development time of a bot by 15%."

"The value of RPA lies in its ability to enhance human capabilities, reduce response times and errors. Appian RPA has given us not only powerful tools for bot development but also a complete automation platform for workflow management."