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“When we first developed Appian, we assessed the business and looked to deploy the software where we could establish a quick win with something that had real relevance to the business and our strategic goals."
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"Our vision is to be known for being a leader; providing 5 star service to our customers. We realized that we needed a modern IT platform in order to remain at the forefront of service excellence."
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“Appian’s out of the box functionality, combined with its integrated document management and next generation forms design capability, proved to be the platform that best met the needs of our growing business.”
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"Appian’s comprehensive technology and services expertise helped us create a highvalue BPM program that has transformed our business. Our Appian-based Claims Management solution, leveraging strong technology, strategy and people, delivered $10 million (AUD) in benefit in 12 months."
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"Appian provides us a single point of enterprise visibility, control, and optimization over key cross-functional processes that directly impact our customers."
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“We think of Appian as a master of ceremonies—it’s a platform of interoperability and gave us the flexibility to integrate workflows and grow our business.”
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“Appian helps us quickly bring data, people, and processes together to ensure patients are receiving the best possible care, that care-givers are safe, and that facilities are available.”
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"CON-IT is modernizing the contracting enterprise. CON-IT allows for audit transparency and is built on a modernized technical platform that resides in the cloud. CON-IT is faster and cheaper to maintain than legacy systems that are antiquated and have been mandated to retire. Our users are involved throughout development and …
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“The consumer experience is extremely important to us. With Appian, we can support hundreds of data sources that are easily accessed when contacting consumers, which has led to enhanced user experience and collaboration.”
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"With COBRA we were able to capture over a hundred million dollars worth of issue solutions in the first nine months of use. It gives us a modern mobile and social platform for Dynamic Case Management that drives business performance by turning tacit knowledge into explicit knowledge."
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"Between time savings and mishap avoidance, EDP Renewables has realized an ROI of about ten times our initial investment."
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“Creating a unilateral system that connects these multiple departments and breaks down those silos for us has positively impacted compliance, our stakeholders, and helped us become very data rich."
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“With turbines and substations, we were having a tough time documenting what the issue was, who was in the lead, and the next steps for things to be resolved."
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"With Appian our Partners can make each customer interaction more effective and productive, access the right data, and the whole process is visible at every stage of the customer journey. This supports our Omni-Channel aspirations and is all about: smarter decisions, faster action, and more transparency to deliver the best …
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"Our staff were trained in less than six months, and started developing our first application within those few months. As of today, we have 33 live applications, and we plan to develop another 60 applications by the end of 2022. So, the application life cycle is moving fast, we have …