"Appian provided us with a centralized process automation solution which is flexible, stable, and scalable. Processes are executed on a daily basis by business users, and the necessary resources are supervised by the technical department, making humans and robots work together in a coordinated and super-efficient way."
"Appian helped us accelerate our business operations and improve the overall customer experience. Mobilizing our field service teams and improving collaboration to resolve finance and repair issues allows us to be more responsive to our customers while running the business more efficiently."
"Our staff were trained in less than six months, and started developing our first application within those few months. As of today, we have 33 live applications, and we plan to develop another 60 applications by the end of 2022. So, the application life cycle is moving fast, we have seen great results in transaction processing times. This is reflecting positively on our employee performance and customer satisfaction."
"With Appian, we are able to blend enterprise innovations such as agile delivery and mobile enablement to make the student experience at USF as easy as possible. Using Appian as an application platform supports our mission to leverage workplace technology to better understand health and how its future can transform our quality of life."
“Appian is providing a platform to assist Janus with reducing process risk and gaining efficiency throughout the organization.”
“When we first developed Appian, we assessed the business and looked to deploy the software where we could establish a quick win with something that had real relevance to the business and our strategic goals."
“There is genuine enthusiasm [at] the university for using Appian to streamline business processes, and a number of senior executives are knocking our door down to get up the priority chain to be using Appian within their business area.”
"Sometimes a financing application would take 3 to 4 weeks from initiation to that final payment to the ally, and by automating the process intelligently, we were able to make it a 2 to 3 day process from start to finish."
"One of the beauties of the Appian app is it’s now a secure platform where a customer feels safe entering information."
“Appian gives us speed because we’re able to take an idea and go to actual execution and deployment much faster than we can with a lot of the other technologies we have now.”
"The Appian platform is not a tool, it’s a platform in which you can create applications and tools. The fact that the development piece is simplified to such a degree, it frees us up to do more and to be more creative about what we can do in the future."
"We have used Appian to get the business to think about process alignment. When your processes are aligned, you can then begin working on the integrations between systems and applications. You can leverage automation to shift toward exception based work—automating what you can and focusing on what requires human intervention."
“Appian helps us quickly bring data, people, and processes together to ensure patients are receiving the best possible care, that care-givers are safe, and that facilities are available.”
"Appian technology has become an operational pillar that has permeated throughout our organization, transforming repetitive processes and changing the focus of work."
“Appian’s out of the box functionality, combined with its integrated document management and next generation forms design capability, proved to be the platform that best met the needs of our growing business.”