“We were missing the orchestrating layer between people and systems. Our KONE Process Manager, built on the Appian platform, brought clarity to operations, simplified daily work, and provided a platform for subsequent service-enhancing capabilities.”

"Appian provides us a single point of enterprise visibility, control, and optimization over key cross-functional processes that directly impact our customers."

“With Appian we can now manage a high volume of information as we have a 360 view to get data about the customers by retrieving it from different systems. And the result of that is a 25% reduction in the average customer care agent handling time from the legacy application. …

"We were really impressed with Appian. In spite of our internal CRM constraints and this being our first AGILE methodology implementation, we met project objectives in terms of time, quality and budget within the initial project scope."

“Appian is focused on the rapid delivery of both process-centric and data/case-centric applications. Appian was the first vendor to introduce social and mobile functionality as foundational components. New capabilities focus on case management, data virtualization, responsive design, and application performance tuning.”

"Appian helped turn my business unit from a cost center to a revenue center. Not only was there a 200% return on investment, we were able to meet very aggressive timelines and still deliver more business functions than originally identified in the projects. The team that Bits In Glass put …

"We chose Appian as a strategic platform for cloud-based digital transformation because it allows us to be agile in how business and IT respond to the changing environment. The mix of Business Process Management (BPM) and low-code development supports our focus on process monitoring and continuous improvement, collaboration within and …

“We wanted to improve what we call the innovation process in order to have a faster time-to-market than we had before. The impact is huge since everything is centralised in Appian.”

"Is the State/ Territory Government where you primarily operate doing a good job planning and managing growth.”

"Our collaboration with Appian on developing the autism diagnosis generative AI extraction application will be a game-changer for Acclaim Autism."

"The low-code, rapid deployment, and easy-to-tweak nature of the Appian platform has leant itself well to the requirements of technology-savvy capital markets firms."

"Appian gave us an enterprise social environment that is tied to our processes and directly impacts our efficiency. We have accelerated loan approvals by 30%, which has a direct impact on the customer experience."

"We decided to work with Deloitte because we were convinced that it is a leading company in the RPA sector and we also wanted to rely on another partner, Appian, because today we have certain needs and in the future robots will be much more complex. We are convinced that …

"In short periods of time, multiple items were accumulated to be reconciled manually in a task that was perceived by the team as low added value—Appian’s solution has allowed us to dedicate our time more efficiently to analyzing, monitoring, and improving the process."

"Appian’s technology and Deloitte’s support in the development of the solution has allowed us to improve the reconciliation process, which is now much more agile, better coordinated, and provides us with clear and centralized information."