104 Appian Testimonials

"The value of RPA lies in its ability to enhance human capabilities, reduce response times and errors. Appian RPA has given us not only powerful tools for bot development but also a complete automation platform for workflow management."

"We chose Appian as a strategic platform for cloud-based digital transformation because it allows us to be agile in how business and IT respond to the changing environment. The mix of Business Process Management (BPM) and low-code development supports our focus on process monitoring and continuous improvement, collaboration within and outside of our company, and visibility into our records across applications."

"We don’t have formal program success measures. But I would say the biggest indicator of success is the fact that several of the applications built by citizens (or in partnership between IT and citizens) are some of our most heavily used Appian applications. These are not small apps either: they automate meaningfully complex and important processes. Another indicator of success is that the community is still growing. Most of our newer Citizen Developers came to us because they saw the success of their peers in other business groups in solving problems with Appian and they wanted to do it for themselves."

"We adopted Appian's platform for Enterprise Rideshare because it combines the best of business process management, social business, mobile access and cloud deployment."

"Appian not only provides us with a product, but also partners with us to leverage using the product to achieve our business goals."

“With Appian we can now manage a high volume of information as we have a 360 view to get data about the customers by retrieving it from different systems. And the result of that is a 25% reduction in the average customer care agent handling time from the legacy application. It’s incredible!”

"Doctors, patients and nursing staff give every day their best, but our process sequences still had significant potential for optimization. The data showed we were already good. With Appian Process Mining we became even better."

"The success of everything LiUNA does as an organization is dependent on the integrity of our membership data, and the speed at which we can organize and advocate for our members. Appian Cloud delivers a comprehensive 21st Century enterprise process and data management system, while simultaneously reducing the burden on our internal IT staff."

"The low-code, rapid deployment, and easy-to-tweak nature of the Appian platform has leant itself well to the requirements of technology-savvy capital markets firms."

“Appian is providing a platform to assist Janus with reducing process risk and gaining efficiency throughout the organization.”

"CON-IT is modernizing the contracting enterprise. CON-IT allows for audit transparency and is built on a modernized technical platform that resides in the cloud. CON-IT is faster and cheaper to maintain than legacy systems that are antiquated and have been mandated to retire. Our users are involved throughout development and deployment, and the feedback we’ve gotten so far has been exceptional."

"Our collaboration with Appian on developing the autism diagnosis generative AI extraction application will be a game-changer for Acclaim Autism."

"I thought low-code was going to be something difficult to grasp, but as we're maneuvering, we see that low-code is easier for configuration. And it's expandable, it's scalable. It's going to raise the bar in terms of projects and how they need to run. It established some best practices for us."

“When we first developed Appian, we assessed the business and looked to deploy the software where we could establish a quick win with something that had real relevance to the business and our strategic goals."

“The gaming industry continues to evolve at an increasing rate, and there is pressure to meet regulatory guidelines and to pursue process efficiency, while best serving our customer-base. We recognized early on that we needed to take a different approach to custom software and to process automation that would fulfill the unique operating nature of our business.”