104 Appian Testimonials

"Having a platform that enables end-to-end servicing is what we needed as a company if we are really going to do more global business at a broader scale."

"Previously they [the customer] might have up to 12 to 22 systems that they had to navigate on a daily basis. That’s down to one which is Appian."

"CON-IT is modernizing the contracting enterprise. CON-IT allows for audit transparency and is built on a modernized technical platform that resides in the cloud. CON-IT is faster and cheaper to maintain than legacy systems that are antiquated and have been mandated to retire. Our users are involved throughout development and deployment, and the feedback we’ve gotten so far has been exceptional."

"The success of everything LiUNA does as an organization is dependent on the integrity of our membership data, and the speed at which we can organize and advocate for our members. Appian Cloud delivers a comprehensive 21st Century enterprise process and data management system, while simultaneously reducing the burden on our internal IT staff."

"The Air Force is committed to modernizing our legacy business systems in a cost-effective manner, adopting commercial best practices like Agile software techniques, partnering with non-traditional entities like the U.S. Department of Agriculture’s Enterprise Application Services, and implementing extensible, scalable cloud technologies like the business process management capabilities provided by industry partners like Appian.”

“A key part of our strategy is to sustain a work environment where innovation, the exchange of ideas and creativity are supported."

"With Appian our Partners can make each customer interaction more effective and productive, access the right data, and the whole process is visible at every stage of the customer journey. This supports our Omni-Channel aspirations and is all about: smarter decisions, faster action, and more transparency to deliver the best customer experience. Appian has also enabled us to access customer information on a mobile device."

“Appian is providing a platform to assist Janus with reducing process risk and gaining efficiency throughout the organization.”

“The consumer experience is extremely important to us. With Appian, we can support hundreds of data sources that are easily accessed when contacting consumers, which has led to enhanced user experience and collaboration.”

“With Appian we can now manage a high volume of information as we have a 360 view to get data about the customers by retrieving it from different systems. And the result of that is a 25% reduction in the average customer care agent handling time from the legacy application. It’s incredible!”

"Is the State/ Territory Government where you primarily operate doing a good job planning and managing growth.”

"Before we build anything internally, we will use Appian. It is cheaper and faster and relates to the business."

“It's a win-win for everybody. It's a quicker, more efficient, more fluid process for the customer. And the rental agents are able to turn more vehicles as a result.”

"Appian Cloud is ideal for supporting our mission to help healthcare organizations rapidly leverage technology, while reducing cost and risk."

"Appian helped us accelerate our business operations and improve the overall customer experience. Mobilizing our field service teams and improving collaboration to resolve finance and repair issues allows us to be more responsive to our customers while running the business more efficiently."