104 Appian Testimonials

"Appian helped us accelerate our business operations and improve the overall customer experience. Mobilizing our field service teams and improving collaboration to resolve finance and repair issues allows us to be more responsive to our customers while running the business more efficiently."

“Corporate innovation is usually driven by market research that only leads to small, incremental innovation; then you have entrepreneurial innovation. And entrepreneurs rarely use market research, market data, at all. What they do is, they come up with an idea, and they have an instinct that over time that idea will stick in the marketplace and become a huge disruptive idea.”

"Between time savings and mishap avoidance, EDP Renewables has realized an ROI of about ten times our initial investment."

"We have used Appian to get the business to think about process alignment. When your processes are aligned, you can then begin working on the integrations between systems and applications. You can leverage automation to shift toward exception based work—automating what you can and focusing on what requires human intervention."

“We were missing the orchestrating layer between people and systems. Our KONE Process Manager, built on the Appian platform, brought clarity to operations, simplified daily work, and provided a platform for subsequent service-enhancing capabilities.”

“Intelligent process automation has evolved in its capability to not only mimic human activities, but to actually learn from them and improve over time, without the need for human intervention. This makes it easier for KONE to build smart applications that immediately deliver business impact and improve worker efficiency. It helps bridge the gap between IT and business.”

“In the past, pubs were the main leisure options for people, but today there is so much more that compete for time. We actively support our partners to help them run successful pub businesses. This is complicated by the geographical challenges of our pubs and our distributed workforce.”

“A key part of our strategy is to sustain a work environment where innovation, the exchange of ideas and creativity are supported."

“Appian’s out of the box functionality, combined with its integrated document management and next generation forms design capability, proved to be the platform that best met the needs of our growing business.”

"The Air Force is committed to modernizing our legacy business systems in a cost-effective manner, adopting commercial best practices like Agile software techniques, partnering with non-traditional entities like the U.S. Department of Agriculture’s Enterprise Application Services, and implementing extensible, scalable cloud technologies like the business process management capabilities provided by industry partners like Appian.”

"The success of everything LiUNA does as an organization is dependent on the integrity of our membership data, and the speed at which we can organize and advocate for our members. Appian Cloud delivers a comprehensive 21st Century enterprise process and data management system, while simultaneously reducing the burden on our internal IT staff."

"We are keenly focused on the needs of our customers. That is the source of UMG’s market leadership. Appian gives us the ability to see all of the data we need to make smarter decisions, and execute the processes required for faster action, allowing us to stay ahead of the competition."

"Our vision is to be known for being a leader; providing 5 star service to our customers. We realized that we needed a modern IT platform in order to remain at the forefront of service excellence."

"Previously they [the customer] might have up to 12 to 22 systems that they had to navigate on a daily basis. That’s down to one which is Appian."

"Appian will help us to concentrate more on what is really important, which is our customer."