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Abacus Group, Inc. Case Studies

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    AnywhereNow is the trusted partner in delivering exceptional customer experiences driven by Enterprise Dialogue Management. They enable enhanced customer engagement, efficient workforce collaboration, AI driven insights, and full omnichannel service experience, leveraging the power of Teams and the entire Microsoft ecosystem, as well as a multitude of CRM integrations. AnywhereNow's products are award-winning, recognized by industry analysts, and trusted by over 2,000 blue-chip customers and partners such as Rabobank, Mazda, NHS, Emirates, KPMG, Deloitte, Credit Suisse, Aldi and Vodafone.

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    Callwise is a SaaS platform that invented a cross-channel trigger called Tele-mailâ„¢ that sends an inbound call to sales reps after an event like E-mail open, link click, web form submission, or website visit. Reps are connected with prospects that are interested, engaged, & most importantly, available! key ingredients needed to talk with more prospects, set appointments, qualify leads, and ultimately close more deals! Works with every ESP, CRM or Marketing Automation platform within 5 min, without APIs. Ideal for Marketing Agencies, Publishers, Advertisers, Performance Marketing/Affiliate Networks, Pay-Per-Call Affiliates or Networks, B2B & B2C companies that focus on lead generation, inbound call generation, & want to speak with more prospects.

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    Vocalcom is a leading provider of cloud-based omnichannel customer engagement solutions with an international presence in 47 countries and 28 years of industry expertise. With our renowned Hermes360 inbound & outbound dialer, we support the world's leading brands and outsourcers in proactively managing their customer service. Vocalcom offers an innovative solution, driven by CRM and AI, enabling the development of more respectful and effective personalized customer interactions.

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