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Abacus Group, Inc. Case Studies

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    4.7 / 5.0
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    Callwise is a SaaS platform that invented a cross-channel trigger called Tele-mail™ that sends an inbound call to sales reps after an event like E-mail open, link click, web form submission, or website visit. Reps are connected with prospects that are interested, engaged, & most importantly, available! key ingredients needed to talk with more prospects, set appointments, qualify leads, and ultimately close more deals! Works with every ESP, CRM or Marketing Automation platform within 5 min, without APIs. Ideal for Marketing Agencies, Publishers, Advertisers, Performance Marketing/Affiliate Networks, Pay-Per-Call Affiliates or Networks, B2B & B2C companies that focus on lead generation, inbound call generation, & want to speak with more prospects.

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    4.7 / 5.0
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    Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outdated and costly solutions that require a long setup and big upfront investment, Talkdesk requires no phones, no hardware, no coding and no downloads - all that is needed is a computer and an internet connection. With one click, Talkdesk integrates with Salesforce, Zendesk, Shopify, Infusionsoft, Olark and others to provide comprehensive information about customers.

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    Vocalcom is a leading provider of cloud-based omnichannel customer engagement solutions with an international presence in 47 countries and 28 years of industry expertise. With our renowned Hermes360 inbound & outbound dialer, we support the world's leading brands and outsourcers in proactively managing their customer service. Vocalcom offers an innovative solution, driven by CRM and AI, enabling the development of more respectful and effective personalized customer interactions.

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