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Abacus Group, Inc. Case Studies

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    4.7 / 5.0
    Customer References84 total
    About

    Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Our dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what we call Customer FriendshipTM. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, and Hello Print. Learn more by visiting dixa.com.

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    Customer References9 total
    About

    Exelysis is a fast growing company, specializing in developing telecommunication solutions and marketing them worldwide. Their mission is to build strong long term relationships with their customers by providing solutions to their continuously increasing telecom needs. Their goal is to research and develop advanced communication products based on the latest technology trends.

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    CXM is a solution provides leading edge workforce optimization solutions for contact centers and enterprise level business clients. CXM was developed based on a client request for a solution that was easier to use and less expensive than what was available on the market.

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