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“We were looking for transparency and simplicity. The new tool had to be able to display the complete history of support cases in just a few steps and be easy to use for the customer. It is important to us that our support specialists, as well as our customers, can …
“The flexible licensing model was a big bonus. With 4me, we don’t need a license for every service consumer but only for specialists, and we can add or remove users from month to month.”
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and …
Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and …
TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – …
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