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"Switching our service management tool to 4me was no jump into darkness. It was a conscious decision to offer more clarity and transparency within IT and to our internal customers. The service levels and KPIs can now be tracked by all stakeholders."
“The most important decision-making criteria were end-user experience, ease of use for specialists, suitable functionality for Rossmann’s requirements, the service level agreement along with its scope, the technical capabilities, the scalability and flexibility of the solution, and of course the cost.”
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and …
Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and …
Asolvi is the global provider of Field Service Management (FSM) software for forward-thinking service companies. Asolvi brings together eight long-standing and globally renowned Field Service Management companies: Evatic, Tesseract, WS …
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