3CLogic Testimonials

“Suffolk has been using the ServiceNow application for the IT service desk as a ticketing system. The requirements for the RAM Registration and Financial Center was to use the ServiceNow CSM ticketing system with a solution for IP telephony that can be integrated together. 3CLogic was selected as it had all the features needed for a call center IVR and integration with ServiceNow CSM. The implementation of 3CLogic for the Suffolk University Ram Registration and Financial Center provided a customizable IVR workflow to better service our students and parents. Now students and parents have the option to speak to an agent or request a call back if they do not want to wait in the call queue.”

"I cannot speak highly enough about the improvement we have had in our IT Service Desk. This product is great, but what I love more than the product is the team at 3CLogic. They are simply incredible!"