“Our organization recently transitioned from our legacy IVR/call taking/ticketing platform to 3CLogic and ServiceNow, and I've been thrilled with all aspects of the 3C transition. The solution itself is both powerful and intuitive - I was able to spin up an IVR in a second language in just a couple …

“Suffolk has been using the ServiceNow application for the IT service desk as a ticketing system. The requirements for the RAM Registration and Financial Center was to use the ServiceNow CSM ticketing system with a solution for IP telephony that can be integrated together. 3CLogic was selected as it had …