“We originally outsourced our call center needs due to our initial fear of managing the technical requirements and general logistics ourselves.”
“Integrating our call center into our ITSM platform always seemed like a bit of a pipe dream and frankly out of reach. [With 3CLogic] it became one of our biggest projects and one of our most successful. We couldn't be happier with the technology and the service. Our teams love it and it has improved our customer service significantly.”