3CLogic is a leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the pure or hybrid cloud solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Salesforce, and SugarCRM.
“Our managers used to export large chunks of raw data from the old system and crunch it in Excel. By the time they were done, the situation had already changed. The advanced reporting and analytics capabilities of 3CLogic for ServiceNow have made an incredible impact — they offer insights that allow for proactive interventions as issues are identified.”
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