3CLogic is a leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the pure or hybrid cloud solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Salesforce, and SugarCRM.
“Suffolk has been using the ServiceNow application for the IT service desk as a ticketing system. The requirements for the RAM Registration and Financial Center was to use the ServiceNow CSM ticketing system with a solution for IP telephony that can be integrated together. 3CLogic was selected as it had all the features needed for a call center IVR and integration with ServiceNow CSM. The implementation of 3CLogic for the Suffolk University Ram Registration and Financial Center provided a customizable IVR workflow to better service our students and parents. Now students and parents have the option to speak to an agent or request a call back if they do not want to wait in the call queue.”
Read 3CLogic Reviews, Testimonials & Customer References from 34 real 3CLogic customers.
Browse 3CLogic Case Studies, Customer Success Stories, & Customer References from 17 businesses that use 3CLogic.
Watch 3CLogic Customer Videos to learn why 3 businesses chose 3CLogic.