Customer Service / Case Management Software Companies

Find the best Customer Service / Case Management Software companies for your business. Compare case studies, success stories, & testimonials from the top Customer Service / Case Management Software vendors.

1-11 of 11 Customer Service / Case Management Software companies
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  • Overall Reference Rating 4.8

    Gorgias

    Premium
    Customer Service / Case Management Software

    Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …

  • Overall Reference Rating 4.7

    Zendesk

    Premium
    Customer Service / Case Management Software

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …

  • Overall Reference Rating 4.7

    ServiceNow

    Verified
    Customer Service / Case Management Software

    ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and …

  • Overall Reference Rating 4.8
    Customer Service / Case Management Software

    Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across a multiple channels; email, live chat, voice, social media. Includes all …

  • Overall Reference Rating 4.7
    Customer Service / Case Management Software

    Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their …

  • Overall Reference Rating 4.7
    Customer Service / Case Management Software

    Giva Service Management Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training. Giva's robust, fast and painless reporting analytics …

  • Overall Reference Rating 4.8
    Customer Service / Case Management Software

    Mojo Heldesk allows organizations to centralize, assign and answer user requests. Use it to track customer and employee requests, manage internal tasks, or track anything that should not fall through …

  • Overall Reference Rating 4.8
    Customer Service / Case Management Software

    ArkCase provides a low code and highly configurable open source platform for modernizing your mission critical applications. In addition, they have pre-configured solutions for many use cases that include Freedom …

  • Overall Reference Rating 4.8
    Customer Service / Case Management Software

    CaseWorthy, Inc. is a leading provider of Social Services Technology to include software expertise, and turnkey implementation services. As the developer of the CaseWorthy application, their goal is to support …

  • Overall Reference Rating 4.8
    Customer Service / Case Management Software

    ServiceTonic is a Service Automation and Management Software available both on the cloud and on premise. If you are looking for a powerful, yet flexible and affordable solution for automating …

  • Overall Reference Rating 4.8
    Customer Service / Case Management Software

    NovelVox is a leader and pioneer in providing industry-specific contact center agent desktop and wallboard. They are accredited by Cisco as a Preferred Solution Provider. NovelVox has a worldwide customer …