45 Zonal Testimonials

“If you had told me at the start of this journey that we would have achieved a total of 183 installations without a hitch or single failure, then I would have laughed. But all credit to Zonal, thanks to their knowledge, expertise and support that’s exactly what has been achieved, and we look forward to building on this partnership over the coming months and years.”

"Their Aztec EPoS system has transformed our business and given us a platform on which we can manage everything from our stock control through to table management, and now kitchen management."

"The future for us is exploring modules around the EPoS system further. Now we have the bedrock and it’s part of our infrastructure we can extract the value out of it. One of our shareholders says it’s like driving a Porsche – we know there’s a lot more under the hood, now it’s time to get out of 1st gear.”

“Our sales activity peaks dramatically in the hour before a show and during the interval when staff can serve several hundred drinks in a very short amount of time, so they need to be well-trained to cope with these bursts of intense sales activity.”

“We have gone from a dictated to, to a more collaborative approach. Feedback from staff has been excellent, as they had a say in the design and layout of the Aztec interface, so the workflow is extremely intuitive. And if there are any issues there’s a Zonal engineer just a phone call away who can come and help – whether it’s in Southampton or Inverness.”

“You will not look back once you get liveRES. As long as every table’s allocated, you know that you’re going to have a good shift.”

“iServe has been extremely well received by our teams and customers. The quality of the service has been improved in terms of speed and accuracy, which is good news all round. The fact that this and Kitchen iQ work together with Aztec, gives us insight into the business that we never thought possible.”

“With a commitment to creating fantastic and memorable customer experiences, and recognising the growing importance of technology, we are keen to be at the forefront of technological innovation. We needed a solution that would future proof our business, give us new tools to engage with our customers, whilst providing robust management information.”

“During the high season, iServe has proved to be hugely effective for our teams who no longer have to run backwards and forwards to the till. They can focus on our taking care of our guests and be confident they’ve delivered the correct order, minimising the risk of mistakes occurring.”

“Each of our four pubs has its own distinct personality and we encourage our managers to run the pubs as their own. The chefs create their own menu according to what will work best for the pub, it’s about as far away from one size fits all as you can get, so we needed a technology partner that could cope with this challenge.”

"Zonal’s great for integration, and the booking system itself is super intelligent. We’re able to allocate tables and design things in the way that we want in each site, which is awesome."

"iServe has been a hit with our front of house teams, especially those sites with large outdoor areas, it gives them greater control and they spend less time running backwards and forwards to the till, freeing them up to serve customers and better manage tables."

“When it came to developing and looking at what else we could do for our guests, we started looking at a few different apps. The EPoS integration and the fact that we’ve got all that data in one place, was the most valuable.”

“It saves the queues on the bar. It saves the stress on the bar and it’s a better working environment.”

“Zonal’s solution addresses many of our needs, from fixed and handheld EPoS in our bars and restaurants to real time management reporting, and that means we save time and money because we don’t have to integrate systems from more than one provider.”