45 Zonal Testimonials

“We need to be able to offer a seamless service and Zonal’s technology, which is robust and reliable, will help us achieve that from taking the orders front of house, to fulfilling the orders in the kitchen, to payment and keeping track of sales and stock availability.”

“Zonal’s thoughtful and detailed approach to training has been central to our successful transition to a new EPoS, stock and ordering system.”

Customers look for speed and consistency. Expectations around timing and delivery that we see on the high street are now the same in hotels, and Zonal certainly helps us deliver both.”

"We were extremely impressed with the analyst. He was very helpful and talked our manager through everything he needed to know. Absolutely superb."

"We have been working with Zonal since 2008 and have never looked back.”

“Since installing Zonal’s EPoS solution, the food and drink GPs have increased by 1.5 % across the business. Zonal’s state-of-the-art hardware and Aztec software has definitely helped us to become more efficient and streamline our operation.”

“During the high season, iServe has proved to be hugely effective for our teams who no longer have to run backwards and forwards to the till. They can focus on our taking care of our guests and be confident they’ve delivered the correct order, minimising the risk of mistakes occurring.”

“Each of our four pubs has its own distinct personality and we encourage our managers to run the pubs as their own. The chefs create their own menu according to what will work best for the pub, it’s about as far away from one size fits all as you can get, so we needed a technology partner that could cope with this challenge.”

"We’ve used Zonal for years and service has always been excellent."

"We were impressed by Zonal’s EPoS solutions that included integrated chip & pin functionality as well as having a comprehensive support structure in place, giving us the confidence to move forward."

“You will not look back once you get liveRES. As long as every table’s allocated, you know that you’re going to have a good shift.”

“We carried out a trial and the Zonal system provided all we needed, and more. We knew we could rely on it to keep on working without any disruptions.”

“Using liveRES meant we could open with confidence, knowing that we had full control over volume and flow of bookings. We could protect ourselves from any potential negative customer experiences due to overbooking, which in turn led to a totally successful launch.”

"We were impressed by the functionality of Zonal’s Aztec EPoS and the ability for it to adapt and grow with our business."

“Everything has sped up and made us far more efficient from the real-time reporting we can access across the group in terms of trading trends, stock levels and tracking waste, to taking efficient contactless payments. In the past our staff had to do the mental arithmetic and enter everything manually, now it’s managed through the EPoS, so they can spend the time preparing drinks and deliver a superior service. The room for error has also been removed.”