Customers look for speed and consistency. Expectations around timing and delivery that we see on the high street are now the same in hotels, and Zonal certainly helps us deliver both.”

"Every missed booking didn’t just mean losing income – it also meant our customers were left disappointed. We wanted a system that could capture every booking and offer customers a superior booking experience at any time of the day or night."

"Their Aztec EPoS system has transformed our business and given us a platform on which we can manage everything from our stock control through to table management, and now kitchen management."

"iServe has been a hit with our front of house teams, especially those sites with large outdoor areas, it gives them greater control and they spend less time running backwards and forwards to the till, freeing them up to serve customers and better manage tables."

"We have become much more productive as a result and saved an absolute fortune. Investing in Zonal’s Loyalty solution has paid for itself already and we will save twice the investment cost each year from now on."

“Zonal’s technology allows us to see exactly where our cash is coming from, so we can understand without any ambiguity which events, guest ales or new premium products work and which need to be removed, revised, or marketed more heavily.”

“With a commitment to creating fantastic and memorable customer experiences, and recognising the growing importance of technology, we are keen to be at the forefront of technological innovation. We needed a solution that would future proof our business, give us new tools to engage with our customers, whilst providing robust …

“When it came to developing and looking at what else we could do for our guests, we started looking at a few different apps. The EPoS integration and the fact that we’ve got all that data in one place, was the most valuable.”

“It saves the queues on the bar. It saves the stress on the bar and it’s a better working environment.”

"From installation to training and ongoing customer care we have never looked back. To date, Aztec has been completely reliable and doesn’t fall down, which is such a comfort when managing peak holiday periods where we can serve up to 3,000 portions of seafood and fish & chips in a …

“Zonal’s solution addresses many of our needs, from fixed and handheld EPoS in our bars and restaurants to real time management reporting, and that means we save time and money because we don’t have to integrate systems from more than one provider.”

“If you had told me at the start of this journey that we would have achieved a total of 183 installations without a hitch or single failure, then I would have laughed. But all credit to Zonal, thanks to their knowledge, expertise and support that’s exactly what has been achieved, …

“Since installing Zonal’s EPoS solution, the food and drink GPs have increased by 1.5 % across the business. Zonal’s state-of-the-art hardware and Aztec software has definitely helped us to become more efficient and streamline our operation.”

“This fully-integrated solution has given us the opportunity to ensure the bookings journey is as slick and customer-friendly as possible, and we have seen an increase in bookings already.”

“Using liveRES meant we could open with confidence, knowing that we had full control over volume and flow of bookings. We could protect ourselves from any potential negative customer experiences due to overbooking, which in turn led to a totally successful launch.”