“We carried out a trial and the Zonal system provided all we needed, and more. We knew we could rely on it to keep on working without any disruptions.”
Customers look for speed and consistency. Expectations around timing and delivery that we see on the high street are now the same in hotels, and Zonal certainly helps us deliver both.”
"iServe has been a hit with our front of house teams, especially those sites with large outdoor areas, it gives them greater control and they spend less time running backwards and forwards to the till, freeing them up to serve customers and better manage tables."
"We have been working with Zonal since 2008 and have never looked back.”
“With a commitment to creating fantastic and memorable customer experiences, and recognising the growing importance of technology, we are keen to be at the forefront of technological innovation. We needed a solution that would future proof our business, give us new tools to engage with our customers, whilst providing robust management information.”
"We’ve used Zonal for years and service has always been excellent."
"Due to the nature of our business growth, we wanted to create a system that would give us greater visibility on performance across our developing estate, so that we could identify issues and opportunities for growth. We needed a solution that was flexible, efficient and cost effective, that would integrate seamlessly with our existing infrastructure and grow with us. And, we needed to work with a company that really understood hospitality."
“If you had told me at the start of this journey that we would have achieved a total of 183 installations without a hitch or single failure, then I would have laughed. But all credit to Zonal, thanks to their knowledge, expertise and support that’s exactly what has been achieved, and we look forward to building on this partnership over the coming months and years.”
"We were very impressed with fix time. The engineer was very pleasant and quick."
"Zonal’s experienced team worked closely with us to develop a solution to help us to facilitate this growth."
“It provides accurate, up-to-the-minute data for all products we sell at any time, it is easy to use and even easier to update. Zonal is the market leader for pubs and bars so it makes sense to work with the best.”
“iServe has been extremely well received by our teams and customers. The quality of the service has been improved in terms of speed and accuracy, which is good news all round. The fact that this and Kitchen iQ work together with Aztec, gives us insight into the business that we never thought possible.”
“Each of our four pubs has its own distinct personality and we encourage our managers to run the pubs as their own. The chefs create their own menu according to what will work best for the pub, it’s about as far away from one size fits all as you can get, so we needed a technology partner that could cope with this challenge.”
"Every missed booking didn’t just mean losing income – it also meant our customers were left disappointed. We wanted a system that could capture every booking and offer customers a superior booking experience at any time of the day or night."
“You will not look back once you get liveRES. As long as every table’s allocated, you know that you’re going to have a good shift.”