45 Zonal Testimonials

“We need to be able to offer a seamless service and Zonal’s technology, which is robust and reliable, will help us achieve that from taking the orders front of house, to fulfilling the orders in the kitchen, to payment and keeping track of sales and stock availability.”

"We were very impressed with fix time. The engineer was very pleasant and quick."

“Zonal’s experience of the hospitality sector, and pubs in particular, is second to none. We had confidence in the stability of the technology and team, who are so knowledgeable and give us great service and support.”

"We were impressed by Zonal’s EPoS solutions that included integrated chip & pin functionality as well as having a comprehensive support structure in place, giving us the confidence to move forward."

“We have gone from a dictated to, to a more collaborative approach. Feedback from staff has been excellent, as they had a say in the design and layout of the Aztec interface, so the workflow is extremely intuitive. And if there are any issues there’s a Zonal engineer just a phone call away who can come and help – whether it’s in Southampton or Inverness.”

"The team at TXD, who have extensive sector knowledge and expertise, understand that and work with us to ensure that we are one step ahead of our guests. A great example, is the growing demand for cashless payment options, so guests can budget and have a great night in our bars with their friends."

“Each of our four pubs has its own distinct personality and we encourage our managers to run the pubs as their own. The chefs create their own menu according to what will work best for the pub, it’s about as far away from one size fits all as you can get, so we needed a technology partner that could cope with this challenge.”

“We enjoy a good relationship with Zonal, they understand our business and have the range of solutions in place to help us grow our business, while managing tight margins."

"Zonal’s experienced team worked closely with us to develop a solution to help us to facilitate this growth."

“It provides accurate, up-to-the-minute data for all products we sell at any time, it is easy to use and even easier to update. Zonal is the market leader for pubs and bars so it makes sense to work with the best.”

“If you had told me at the start of this journey that we would have achieved a total of 183 installations without a hitch or single failure, then I would have laughed. But all credit to Zonal, thanks to their knowledge, expertise and support that’s exactly what has been achieved, and we look forward to building on this partnership over the coming months and years.”

"We have become much more productive as a result and saved an absolute fortune. Investing in Zonal’s Loyalty solution has paid for itself already and we will save twice the investment cost each year from now on."

“Customer convenience is a crucial component of our click and collect service. Diners can securely order and pay for the food they want, when they want it, without putting any additional strain on our kitchen staff.”

"Working with Zonal has been a rewarding experience and nothing is too much trouble. Having the singular EPoS platform on which we can build is a very good solution. Whatever your size, even if you’re just starting out, I would recommend investing in a quality EPoS system, as it’s the very heart of your business and you are more likely to succeed in the long-term than if you try to get by without one."

“Since installing Zonal’s EPoS solution, the food and drink GPs have increased by 1.5 % across the business. Zonal’s state-of-the-art hardware and Aztec software has definitely helped us to become more efficient and streamline our operation.”