45 Zonal Testimonials

"We have been working with Zonal since 2008 and have never looked back.”

“Each of our four pubs has its own distinct personality and we encourage our managers to run the pubs as their own. The chefs create their own menu according to what will work best for the pub, it’s about as far away from one size fits all as you can get, so we needed a technology partner that could cope with this challenge.”

"Their Aztec EPoS system has transformed our business and given us a platform on which we can manage everything from our stock control through to table management, and now kitchen management."

"Due to the nature of our business growth, we wanted to create a system that would give us greater visibility on performance across our developing estate, so that we could identify issues and opportunities for growth. We needed a solution that was flexible, efficient and cost effective, that would integrate seamlessly with our existing infrastructure and grow with us. And, we needed to work with a company that really understood hospitality."

"We were very impressed with fix time. The engineer was very pleasant and quick."

“You will not look back once you get liveRES. As long as every table’s allocated, you know that you’re going to have a good shift.”

“This fully-integrated solution has given us the opportunity to ensure the bookings journey is as slick and customer-friendly as possible, and we have seen an increase in bookings already.”

"We were extremely impressed with the analyst. He was very helpful and talked our manager through everything he needed to know. Absolutely superb."

"Zonal are the best service call centre our manager has ever dealt with – Zonal score 100% with him. We’ve never had any problems with their service as whenever we have had to phone, everything gets fixed straightaway and the analysts are extremely helpful."

Customers look for speed and consistency. Expectations around timing and delivery that we see on the high street are now the same in hotels, and Zonal certainly helps us deliver both.”

"The team at TXD, who have extensive sector knowledge and expertise, understand that and work with us to ensure that we are one step ahead of our guests. A great example, is the growing demand for cashless payment options, so guests can budget and have a great night in our bars with their friends."

“Zonal’s solution addresses many of our needs, from fixed and handheld EPoS in our bars and restaurants to real time management reporting, and that means we save time and money because we don’t have to integrate systems from more than one provider.”

“Zonal’s experience of the hospitality sector, and pubs in particular, is second to none. We had confidence in the stability of the technology and team, who are so knowledgeable and give us great service and support.”

"Zonal’s experienced team worked closely with us to develop a solution to help us to facilitate this growth."

"We were impressed by Zonal’s EPoS solutions that included integrated chip & pin functionality as well as having a comprehensive support structure in place, giving us the confidence to move forward."