45 Zonal Testimonials

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  • "Every missed booking didn’t just mean losing income – it also meant our customers were left disappointed. We wanted a system that could capture every booking and offer customers a superior booking experience at any time of the day or night."

  • “Zonal’s experience of the hospitality sector, and pubs in particular, is second to none. We had confidence in the stability of the technology and team, who are so knowledgeable and give us great service and support.”

  • "iServe has been a hit with our front of house teams, especially those sites with large outdoor areas, it gives them greater control and they spend less time running backwards and forwards to the till, freeing them up to serve customers and better manage tables."

  • "We were very impressed with fix time. The engineer was very pleasant and quick."

  • "Zonal are the best service call centre our manager has ever dealt with – Zonal score 100% with him. We’ve never had any problems with their service as whenever we have had to phone, everything gets fixed straightaway and the analysts are extremely helpful."

  • “Since installing Zonal’s EPoS solution, the food and drink GPs have increased by 1.5 % across the business. Zonal’s state-of-the-art hardware and Aztec software has definitely helped us to become more efficient and streamline our operation.”

  • “When it came to developing and looking at what else we could do for our guests, we started looking at a few different apps. The EPoS integration and the fact that we’ve got all that data in one place, was the most valuable.”

  • “It saves the queues on the bar. It saves the stress on the bar and it’s a better working environment.”

  • “We need to be able to offer a seamless service and Zonal’s technology, which is robust and reliable, will help us achieve that from taking the orders front of house, to fulfilling the orders in the kitchen, to payment and keeping track of sales and stock availability.”

  • “Zonal’s thoughtful and detailed approach to training has been central to our successful transition to a new EPoS, stock and ordering system.”

  • “iServe has been extremely well received by our teams and customers. The quality of the service has been improved in terms of speed and accuracy, which is good news all round. The fact that this and Kitchen iQ work together with Aztec, gives us insight into the business that we …

  • “Zonal’s technology allows us to see exactly where our cash is coming from, so we can understand without any ambiguity which events, guest ales or new premium products work and which need to be removed, revised, or marketed more heavily.”

  • "From installation to training and ongoing customer care we have never looked back. To date, Aztec has been completely reliable and doesn’t fall down, which is such a comfort when managing peak holiday periods where we can serve up to 3,000 portions of seafood and fish & chips in a …

  • “You will not look back once you get liveRES. As long as every table’s allocated, you know that you’re going to have a good shift.”

  • "The team at TXD, who have extensive sector knowledge and expertise, understand that and work with us to ensure that we are one step ahead of our guests. A great example, is the growing demand for cashless payment options, so guests can budget and have a great night in our …