“ZINFI’s efforts have been very encouraging. It’s a team effort and with ZINFI, we have a growing database of prospects, are building a pipeline and we have an approach to marketing. We have a better strategy and we’re learning from the experience, making adjustments along the way.”
“My expectations were high. We are a telecommunications company—therefore, effective multichannel communication is imperative. I expected the portal to improve e-Contact’s communication and marketing towards our clients and prospects, and it has delivered. I would totally recommend it to other organizations.”
“We could see from the beginning that this was a powerful tool that we could use to help increase awareness and grow our business.”
“ZINFI’s partner marketing assistance has really helped streamline our marketing operations so we can focus our efforts on sales instead.”
“This has given us professional marketing tools we would not have had otherwise. It has saved us a lot of time and effort, and increased sales. I expected some nice, generic email campaigns, but the ZINFI platform and technology enabled NEC to provide us with very professional marketing campaigns and tools. ZINFI also has other marketing services. We have not even scratched the surface. The people are very nice to work with and they have a great solution.”
“In Sri Lanka, most IS providers are sales-driven, We are engineering-driven. We differentiate with excellence in delivery, the ability to complete projects on time and quality of work."
“Every client relationship is about meeting and exceeding client expectations. The ZINIFI partner portal is exactly what we requested from day one. Exactly as requesting, giving our clients the ability to see their clients’ use and performance. ZINFI helped us maintain a client by giving them what they needed, that we weren’t able to attain elsewhere.”
"The most difficult part of our field is educating the customer. We are constantly introducing new innovations and new products into the marketplace, but customers will never buy if they don’t have a complete picture of the product.”
“We were able to launch the campaigns quite easily, to be honest. That’s been very, very good. The quick setup, the launch side of it is fantastic. It takes you step-by-step through the elements you need to do, so it’s very quick to set up the email and launch it. It’s excellent in that respect.”
“The ZINFI portal has helped me reach a large audience with minimal effort. This is more valuable than the tools we were using before. It gives me instant feedback. A soon as someone opens an email, I get a response.”
"A lot of other vendors claimed to be able to integrate, but when we saw the demos we realized these weren’t the solutions that we wanted.”
“There are a lot of things I like very much about this portal, First of all, I love the content, which is excellent and easy to access. There is lots of new content almost every week. The portal is also very user friendly. It is very, very well done. We have weekly meetings, and one of the points of these meetings is to discuss progress in our goals to become as proficient as possible in the vendor’s APM and observability technology.”
“I’m pleased with what it can do. It will be helpful to us going forward.”
“This is a pilot program, so it was unclear at the start. Some success will be defined by the number of TQLs that came across—ultimately we will track measurement for attribution to the pipeline."
“The current setup for partners is already very easy and convenient as the templates is already out there and we only need to choose the campaign. This really relieves a lot from our workload if we to do it by ourselves.”