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512 Zendesk Case Studies

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  • Tile + Zendesk Perfecting workflows to boost the customer experience

    Justin MichaudSenior Customer Support Manager

  • Grubhub + Zendesk Built-in resilience results in more opportunity

    Michael WirekoDirector, Care Support

  • With Zendesk Support, Fairfax media reduced cost by 25%

    Andrew PorterDirector of Customer & Subscriptions

  • BlendJet integrates AI with CX to boost productivity by 30%

    Kathryn O’MalleyVP, Customer Experience

  • Fintech Thunes drives better service with empowered agents

    Babul BalakrishnanHead of Customer Care

  • City of Seattle modernizes applicant support

    Nathan TorgelsonDirector of SDCI

  • Sendle ups productivity with omnichannel CX and WFM tools

    Laura HillManaging Director

  • KRAFTON satisfies 1 million annual inquiries with Zendesk automation

    Nakhyun SungGlobal Customer Support Manager

  • Teamworks delivers scalable white glove service with 100% CSAT

    Faryn RoyVice President of Customer Success

  • Corkcicle scales B2C sales with next-level support

    Laura WaldeneCommerce Operations Manager

  • How driving efficiency boosts CX

    Matt NojonenIS Solutions Administrator

  • Sezzle builds on best practices to support rapid growth

    David GustafsonVP of Support

  • How Buffer cut their QA time by 50% switching to Zendesk QA

    Ross ParmlyCustomer Advocacy Manager

  • How TransferGo balances speed and empathy using Zendesk AI agents

    Povilas CiuplysChief Customer Officer

  • BAUHAUS + Zendesk the power of WhatsApp

    Bea NiewiaraContact Center Manager
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