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512 Zendesk Case Studies

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  • Tile + Zendesk Perfecting workflows to boost the customer experience

    Justin MichaudSenior Customer Support Manager

  • Grubhub + Zendesk Built-in resilience results in more opportunity

    Michael WirekoDirector, Care Support

  • NHS sees time and cost savings for invoicing process with Zendesk

    Graeme CarmichaelFinancial Accountant

  • Smiles + Zendesk Conversational support boosts retention

    Vanessa TannuzProduct Manager

  • Eight Eleven Group supports internal teams with Zendesk and AssetSonar

    Jake BaldwinIT Operations Manager

  • Sentral elevates customer experience with powerful integrations

    Matt CastoroDirector of Product Development, Communications and Operations

  • Photobucket delivers 24/7 member support with messaging

    Trishia MercadoSenior Manager, Member Engagement Team

  • Udacity awarded for best-in-class CX with the metrics to prove it

    Denielle BoothGlobal Manager of Student Support

  • Age of Learning delivers all time high CSAT scores + 30% efficiency increase

    Tim RondeauVP of Customer Care

  • Satrdé reduces service costs with Zendesk AI

    Dustin SwayneCo-Founder and Partner

  • A partnership driving innovation in customer experience

    Pamela MorrisseyDirector of Support

  • Chime Financial's success story with Zendesk

    Haley LaySenior Systems Manager

  • FreshBooks relies on Zendesk AI to optimize agent support

    Alex CowanDirector of Customer Experience

  • Achieves a 30% deflection rate with Zendesk Answer Bot

    Adam StoffelVP of Business Information Services

  • Ingram Content teams with Zendesk to deliver outstanding customer service

    Nina McClainVice President of Customer Care
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