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514 Zendesk Case Studies

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  • Tile + Zendesk Perfecting workflows to boost the customer experience

    Justin MichaudSenior Customer Support Manager

  • Grubhub + Zendesk Built-in resilience results in more opportunity

    Michael WirekoDirector, Care Support

  • City of Seattle modernizes applicant support

    Nathan TorgelsonDirector of SDCI

  • UrbanStems transforms customer service with Zendesk AI

    Laura McDonaldDirector of Customer Happiness

  • How Jackpots scaled their multilingual support with AI agents

    Urs KlinglerCustomer Service Manager

  • Latitude Financial + Zendesk Three days, endless solutions

    Adam HowellCustomer Operations Manager

  • DiscoverCars saves $138K annually with generative AI

    Guleysha HasanovaAutomation and Helpdesk Manager

  • How Guesty revamped support with Wix Answers and Zendesk QA

    Doron PrylukDirector of Customer Solutions

  • Tembici sees 30% cost savings with Zendesk WFM

    Gabriel GarciaLatam Customer Care and Innovation

  • How an AI agent paved the way for Papier’s US expansion

    Suzanne DuffyHead of Customer Service

  • How Hello Sugar reached a 66% automation rate with Zendesk's hybrid solution

    Austin TownsChief Technology Officer

  • Thrasio sees response times drop by 80 hours with EX solution

    Gershwin ExeterVice President, Global Services

  • Twilio drives efficient CX and customer retention with Zendesk

    Vandana PunditSenior Manager of Support Systems

  • Miko uses AI to scale CX for high growth and assist busy agents

    Sandeep JindalVice President of Customer Experience

  • Grupo SOMA transforms the experience of external and internal customers

    Virgínia SantanaCustomer Experience Manager
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