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Zendesk Talk Case Studies

  • Providing always-human conversations, even at scale

    Ali Rayl Vice President of Global Customer Experience

  • How Zuora's beating the industry benchmark with their multichannel support

    Marlene Summers Director of Global Support
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  • Invoca
    Reference Rating
    4.7 / 5.0
    Customer References 286 total
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    Invoca is an AI-powered call tracking and conversational analytics company that brings the depth of marketing analytics traditionally limited to digital consumer interactions to the world of human-to-human selling. With …

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  • CallFire
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    4.7 / 5.0
    Customer References 108 total
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    The CallFire family of brands are leading providers of easy-to-use, self-service text and voice marketing solutions for thousands of businesses across the US & Canada. We specialize in helping local …

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  • CloudTalk
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    4.8 / 5.0
    Customer References 110 total
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    With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs …

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