OVERALL CUSTOMER
REFERENCE RATING
5.0
"The era of selling objects is gone. Now, we sell experiences. Why should we take a different approach..."
Suzana Bueno
Customer Happiness Leader
"With Zendesk Support our response time is certainly reducing, we reply within just two hours...."
Jan Uffels
Service Manager
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"Zendesk Support was easy to learn, simple to use, and making changes takes no time at all. Better yet..."
Jen Grim
Director of Customer Service
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"Everything from Zendesk Chat to Guide to the core Support ticketing APIs has been tremendous for us...."
Michael Robichaud
Manager of Support Product
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"Zendesk is a company that walks the talk...."
Dennis Wang
Co-Founder and Co-CEO
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"Zendesk Support and the Mobile SDK empowers SwiftKey to provide a higher quality experience to our us..."
Josh Greenwald
Community Support Lead
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"Zendesk Support grows with us as we grow our support team...."
Marlene Summers
Director of Global Support
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"Agents began to see the ways in which Zendesk is better suited for us and a stronger solution than an..."
Lauri Haav
Head of Customer Loyalty
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"Customer support is a partnership. It’s about building a relationship and making customers successful..."
Fernando Duarte
Senior Manager of Global Support
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"Zendesk has been very receptive to our questions and our needs. We use the live chat assistance in Ze..."
Barry Schwartz
Associate Director of Customer Support
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"Support’s analytics really stand out. The visualization of our Hotelier Care team’s progress is an ex..."
Ioannis Savvidis
Head of Hotelier Care & Operations
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"Zendesk Support is intuitive. Learning to use the tool was a pretty simple process with a quick ramp-..."
Sierra Schwidder
Customer Experience Manager
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"As a growing digital subscription company, we need to be agile. Zendesk has helped us do just that. W..."
Andrew Porter
Director of Customer & Subscriptions
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"I’ve been really happy with how receptive Zendesk is to our feedback. It’s lovely to be able to have..."
Katie Rogers
Senior Director of Customer Experience
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"Our representatives are coming up with solutions more and more often on their own, without needing pe..."
Laura Frost
Assistant Manager of Customer Service
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"If Zendesk Support can successfully scale within Big Government, then you can be successful with ente..."
Dustin Laun
Contractor and Senior Advisor of Innovation and Technology
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Testimonials & Customer References of individual Zendesk Support customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Zendesk Support is the right business software or service for your company.

We monitor all 140 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.