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Zendesk Support

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Read 139 Zendesk Support reviews and testimonials from customers, explore 126 case studies and customer success stories, and watch 27 customer videos to see why companies chose Zendesk Support as their Help Desk Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America

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  • 139 Testimonials View
  • 126 Case Studies View
  • 27 Customer Videos View
Customer Rating Review Score based on 4973 reference ratings
4.8/5.0 (4973)

139Testimonials

  • “We managed to drive our contacts down to our lowest point ever, and we we couldn’t have done that without Zendesk to give us that insight.”

  • “You must understand why a customer is getting in touch, then manage it through human, community, self-service, or in-store interactions. The clever bit is to share the trends with the …

  • “I can’t recommend Zendesk Support enough—I’m a huge advocate. I think its the best piece of software we’ve ever used.”

138 more testimonials currently locked

126 Case Studies

  • BrowserStack serves 36K customers and earns a 98% CSAT with Zendesk Support

  • Edmunds Live Help relies on Zendesk Chat for 50% of their volume

  • L'Oréal Deutschland monitors trends across the business using Zendesk Support

125 more case studies currently locked

27 Customer Videos

  • AdRoll - Customer Success Story (Sam Trachtenberg - Vice President of Operations)
  • Tony Bianco - Customer Success Story (Cassandra Chen - Customer Experience and Loyalty Manager)
  • Easy Taxi - Customer Success Story (Dennis Wang - Co-Founder and Co-CEO)
26 more videos currently locked

Additional Zendesk Support Information & Resources

Read Zendesk Support Reviews, Testimonials & Customer References from 139 real Zendesk Support customers.

Browse Zendesk Support Case Studies, Customer Success Stories, & Customer References from 126 businesses that use Zendesk Support.

Watch Zendesk Support Customer Videos to learn why 27 businesses chose Zendesk Support.