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Zendesk Support

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Read 139 Zendesk Support reviews and testimonials from customers, explore 126 case studies and customer success stories, and watch 27 customer videos to see why companies chose Zendesk Support as their Help Desk Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America

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  • 139 Testimonials View
  • 126 Case Studies View
  • 27 Customer Videos View
Customer Rating Review Score based on 4936 reference ratings
4.8/5.0 (4936)

139Testimonials

  • “Zendesk allows us better mastery of customer service and to execute on a global vision. With global oversight, we know exactly what our priorities are and can identify and remedy …

  • “The willingness to be our partner, to listen and hear us out and come up with solutions, is the thing we appreciate most about Zendesk—that relationship and responsiveness.”

  • “We want to make as many channels available to our customers as possible. Zendesk gives us a system where the customer can engage with us in the way that they …

138 more testimonials currently locked

126 Case Studies

  • Retail Solutions handles 30K tickets each month, earning a 99% satisfaction rating

  • How Rapha provides great service through social support

  • OpenTable revamped their internal support with Zendesk Support

125 more case studies currently locked

27 Customer Videos

  • Dreams - Customer Success Story (Julian O’Hare - Customer Service Controller)
  • Cotton On Group - Customer Success Story (Luke Wallace - Digital Product Manager)
  • Trustpilot - Customer Success Story (Tonni Buur - Vice President of Support)
26 more videos currently locked

Additional Zendesk Support Information & Resources

Read Zendesk Support Reviews, Testimonials & Customer References from 139 real Zendesk Support customers.

Browse Zendesk Support Case Studies, Customer Success Stories, & Customer References from 126 businesses that use Zendesk Support.

Watch Zendesk Support Customer Videos to learn why 27 businesses chose Zendesk Support.