Zendesk Support References Capped?

Access even more references from these marketplace competitors

  • 4.7 / 5.0 (4491)
    Verified 196+ References
  • 4.7 / 5.0 (4319)
    Premium 297+ References
  • 4.8 / 5.0 (899)
    121+ References

Zendesk Support

Verified
Read 139 Zendesk Support reviews and testimonials from customers, explore 126 case studies and customer success stories, and watch 27 customer videos to see why companies chose Zendesk Support as their Help Desk Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America

Show more
  • 139 Testimonials View
  • 126 Case Studies View
  • 27 Customer Videos View
Customer Rating Review Score based on 4878 reference ratings
4.8/5.0 (4878)

139Testimonials

  • “We’ve optimized the team for extremely fast response time, so that the customer knows we’re here for them when they need us, and quickly. We lean on macros and text …

  • “As a growing digital subscription company, we need to be agile. Zendesk has helped us do just that. We can add a feature or implement a survey in a matter …

  • “Before Zendesk Support, Guide, Chat, and Talk, there were many missed opportunities. Our online presence is now our biggest store, and we’re only at the beginning of what we can …

138 more testimonials currently locked

126 Case Studies

  • With Zendesk Support, LJ Hooker earns a 99% satisfaction rating

  • With Zendesk Support, Lazada Group saw a 31% increase in customer satisfaction

  • Evernote saw a 17% reduction in ticket volume after configuring their help …

125 more case studies currently locked

27 Customer Videos

  • Made.com - Customer Success Story (Claire Santos - Customer Experience Manager)
  • Trustpilot - Customer Success Story (Tonni Buur - Vice President of Support)
  • Good Hair Days - Customer Success Story (Spencer Hudson - Global Technical Solutions Manager)
26 more videos currently locked

Additional Zendesk Support Information & Resources

Read Zendesk Support Reviews, Testimonials & Customer References from 139 real Zendesk Support customers.

Browse Zendesk Support Case Studies, Customer Success Stories, & Customer References from 126 businesses that use Zendesk Support.

Watch Zendesk Support Customer Videos to learn why 27 businesses chose Zendesk Support.