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Zendesk Support

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Read 139 Zendesk Support reviews and testimonials from customers, explore 126 case studies and customer success stories, and watch 27 customer videos to see why companies chose Zendesk Support as their Help Desk Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America

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  • 139 Testimonials View
  • 126 Case Studies View
  • 27 Customer Videos View
Customer Rating Review Score based on 4824 reference ratings
4.8/5.0 (4824)

139Testimonials

  • “What’s really great is that Zendesk has made other departments acknowledge that they need to take action on tickets, and they know there’s escalations attached to tickets. Zendesk has really …

  • “We use Zendesk because it’s effective, flexible, and simple. We can operate the system faster and monitor the team from different places, and we didn’t have to spend much time …

  • “Zendesk Support helps us maintain our reputation for excellence.”

138 more testimonials currently locked

126 Case Studies

  • Evernote saw a 17% reduction in ticket volume after configuring their help …

  • How Rapha provides great service through social support

  • Miinto reduced phone calls by 40% using Zendesk Chat

125 more case studies currently locked

27 Customer Videos

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Additional Zendesk Support Information & Resources

Read Zendesk Support Reviews, Testimonials & Customer References from 139 real Zendesk Support customers.

Browse Zendesk Support Case Studies, Customer Success Stories, & Customer References from 126 businesses that use Zendesk Support.

Watch Zendesk Support Customer Videos to learn why 27 businesses chose Zendesk Support.