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Zendesk Support

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Read 139 Zendesk Support reviews and testimonials from customers, explore 126 case studies and customer success stories, and watch 27 customer videos to see why companies chose Zendesk Support as their Help Desk Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America

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  • 139 Testimonials View
  • 126 Case Studies View
  • 27 Customer Videos View
Customer Rating Review Score based on 4738 reference ratings
4.8/5.0 (4738)

139Testimonials

  • “Zendesk Support was easy to learn, simple to use, and making changes takes no time at all. Better yet, we don’t need to ask our busy tech team to make …

    Jen Grim Director of Customer Service

  • “With so many properties and one corporate office, we were getting feedback that our support teams were delaying our hotel teams’ ability to move forward on different projects, or our …

    K’lee Challinger Social Media Optimization and Real-time Customer Service Manager

  • “I remember the Mods not knowing they had the freedom to do that I was surprised, because of course they are! We encourage humor and spirited additions like that. In …

    Alessandra Souers Brand Director
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126 Case Studies

  • Foursquare leverages self-service to serve more customers, faster

    Tracey Churray Director of Customer Service

  • FINALCAD supports 30 languages and earns a perfect score in SLA adherence

    David Vauthrin Co-Founder and CMO

  • Tesco’s global internal help desk team uses Zendesk Support to process more …

125 more case studies currently locked

27 Customer Videos

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Additional Zendesk Support Information & Resources

Read Zendesk Support Reviews, Testimonials & Customer References from 139 real Zendesk Support customers.

Browse Zendesk Support Case Studies, Customer Success Stories, & Customer References from 126 businesses that use Zendesk Support.

Watch Zendesk Support Customer Videos to learn why 27 businesses chose Zendesk Support.

FeaturedCustomers has 1,910,366+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.