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Zendesk Support

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Read 139 Zendesk Support reviews and testimonials from customers, explore 126 case studies and customer success stories, and watch 27 customer videos to see why companies chose Zendesk Support as their Help Desk Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America

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  • 139 Testimonials View
  • 126 Case Studies View
  • 27 Customer Videos View
Customer Rating Review Score based on 5056 reference ratings
4.8/5.0 (5056)

139Testimonials

  • “The willingness to be our partner, to listen and hear us out and come up with solutions, is the thing we appreciate most about Zendesk—that relationship and responsiveness.”

  • “Our ultimate goal is to resolve all customer cases within 24 hours, and always deliver a luxury brand experience.”

  • “Right off the bat, Zendesk Support was intuitive to use. It seemed more powerful and robust than other online support solutions, and it had been rated very highly in reviews.”

138 more testimonials currently locked

126 Case Studies

  • Deliveroo uses Zendesk Support to serve three distinct customer groups

  • Zendesk Support helps make support more collaborative and effective

  • Harry's scaled their customer service and saved time using Zendesk Support

125 more case studies currently locked

27 Customer Videos

  • AdRoll - Customer Success Story (Sam Trachtenberg - Vice President of Operations)
  • Easy Taxi - Customer Success Story (Dennis Wang - Co-Founder and Co-CEO)
  • Medidata - Customer Success Story (Jason Martin - Vice President of Global Customer Care)
26 more videos currently locked

Additional Zendesk Support Information & Resources

Read Zendesk Support Reviews, Testimonials & Customer References from 139 real Zendesk Support customers.

Browse Zendesk Support Case Studies, Customer Success Stories, & Customer References from 126 businesses that use Zendesk Support.

Watch Zendesk Support Customer Videos to learn why 27 businesses chose Zendesk Support.