Zendesk Support

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Read 139 Zendesk Support reviews and testimonials from customers, explore 126 case studies and customer success stories, and watch 27 customer videos to see why companies chose Zendesk Support as their

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America

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  • 139 Testimonials View
  • 126 Case Studies View
  • 27 Customer Videos View
Customer Rating Review Score based on 4710 reference ratings
4.8/5.0 (4710)

139Testimonials

  • “Zendesk is very important and will play a key role in supporting our business customers, helping us to maintain a low churn rate and a high retention rate as we …

  • “Zendesk Support is one of the best infrastructure investments we’ve made.”

  • “We’ve optimized the team for extremely fast response time, so that the customer knows we’re here for them when they need us, and quickly. We lean on macros and text …

138 more testimonials currently locked

126 Case Studies

  • UTi's HR team utilizes custom analytics in Zendesk Support to earn a …

  • Foodpanda - Customer Case Study

  • Surrey County provides citizens with seamless, proactive, multichannel support

125 more case studies currently locked

27 Customer Videos

  • Serato - Customer Success Story (Aaron Eddington - Support Manager)
  • Fairfax Media - Customer Success Story (Andrew Porter - Director of Customer & Subscriptions)
  • Medidata - Customer Success Story (Jason Martin - Vice President of Global Customer Care)
26 more videos currently locked

Additional Zendesk Support Information & Resources

Read Zendesk Support Reviews, Testimonials & Customer References from 139 real Zendesk Support customers.

Browse Zendesk Support Case Studies, Customer Success Stories, & Customer References from 126 businesses that use Zendesk Support.

Watch Zendesk Support Customer Videos to learn why 27 businesses chose Zendesk Support.