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Zendesk Support

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Read 139 Zendesk Support reviews and testimonials from customers, explore 126 case studies and customer success stories, and watch 27 customer videos to see why companies chose Zendesk Support as their Help Desk Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America

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  • 139 Testimonials View
  • 126 Case Studies View
  • 27 Customer Videos View
Customer Rating Review Score based on 4952 reference ratings
4.8/5.0 (4952)

139Testimonials

  • “Zendesk allows us better mastery of customer service and to execute on a global vision. With global oversight, we know exactly what our priorities are and can identify and remedy …

  • “I’ve been really happy with how receptive Zendesk is to our feedback. It’s lovely to be able to have open conversations about our experience and to discuss the way forward. …

  • “Zendesk is a company that walks the talk.”

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126 Case Studies

  • ACLU’s CSAT rating rose to 90.5% with Zendesk Support

  • A dedicated team now handles 94% of all requests

  • BrowserStack serves 36K customers and earns a 98% CSAT with Zendesk Support

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27 Customer Videos

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Additional Zendesk Support Information & Resources

Read Zendesk Support Reviews, Testimonials & Customer References from 139 real Zendesk Support customers.

Browse Zendesk Support Case Studies, Customer Success Stories, & Customer References from 126 businesses that use Zendesk Support.

Watch Zendesk Support Customer Videos to learn why 27 businesses chose Zendesk Support.