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Zendesk Support

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Read 139 Zendesk Support reviews and testimonials from customers, explore 126 case studies and customer success stories, and watch 27 customer videos to see why companies chose Zendesk Support as their Help Desk Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America

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  • 139 Testimonials View
  • 126 Case Studies View
  • 27 Customer Videos View
Customer Rating Review Score based on 4786 reference ratings
4.8/5.0 (4786)

139Testimonials

  • “You must understand why a customer is getting in touch, then manage it through human, community, self-service, or in-store interactions. The clever bit is to share the trends with the …

  • “If you buy something on Fifth Avenue and you’re making a return, that person should also be able to walk you back out onto the floor and help you with …

  • “The team at Lovestock & Leaf and Zendesk have been perfect partners. They understand our business and IT processes, making the goal of full transparency within IT available at any …

138 more testimonials currently locked

126 Case Studies

  • Supporting the world's largest online fundraising community with Zendesk Support

  • Zendesk Support replaced 18 outdated complaint forms

  • With Zendesk Support, Fairfax media reduced cost by 25%

125 more case studies currently locked

27 Customer Videos

  • Rapha - Customer Success Story (Charles Cunningham - General Manager)
  • Cotton On Group - Customer Success Story (Luke Wallace - Digital Product Manager)
  • Surrey County Council - Customer Success Story (Mark Irons - Head of Customer Services)
26 more videos currently locked

Additional Zendesk Support Information & Resources

Read Zendesk Support Reviews, Testimonials & Customer References from 139 real Zendesk Support customers.

Browse Zendesk Support Case Studies, Customer Success Stories, & Customer References from 126 businesses that use Zendesk Support.

Watch Zendesk Support Customer Videos to learn why 27 businesses chose Zendesk Support.