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Zendesk Support Case Studies

  • Xerox uses triggers and groups to support their workflow

    Lucille R. eSolutions Manager, NA Global Delivery Center

  • How Zuora's beating the industry benchmark with their multichannel support

    Fernando Duarte Senior Manager of Global Support
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  • SalesForce Service Cloud
    Reference Rating
    4.7 / 5.0
    Customer References 52 total
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    Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate …

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  • Freshdesk
    Reference Rating
    4.7 / 5.0
    Customer References 193 total
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    Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, …

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  • Intercom
    Reference Rating
    4.7 / 5.0
    Customer References 297 total
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    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …

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