330 Zendesk Messaging Testimonials

“Zendesk offers great flexibility and rich product capabilities that allow us to continuously improve our customer service operations.”

“The willingness to be our partner, to listen and hear us out and come up with solutions, is the thing we appreciate most about Zendesk—that relationship and responsiveness.”

“The tone shift and expanded summarization features have been an absolute game changer for our team, significantly improving the clarity and efficiency of our responses.”

"Once you understand how to leverage Zendesk’s features, it empowers you in ways other solutions don’t. The payoff, in terms of relevance and functionality, is significantly greater."

"With help from Zendesk, we were able to scale our support team while maintaining an optimized headcount and lowered costs."

"Zendesk brings more consolidation of tools, more insights into customer experiences, more empowerment for our teams, more communication channels, and more assistive technologies. Our internal communications and our approach to technology have been streamlined, positively affecting our return on investment."