

Client Heartbeat is a simple customer feedback tool for accounting firms, that surveys customers, measures satisfaction and identifies those that are 'at risk'. The tool works by sending personalized email surveys to customers (and getting industry high response rates of over 60%). Unlike generic survey tools, Client Heartbeat tracks changes in customer satisfaction in combination with industry data, to give intelligence behind the results. With inbuilt benchmarking features, Client Heartbeat compares satisfaction levels and performance against other companies of similar size and industry.
FormAssembly is an enterprise form solution built to help teams streamline complex processes and drive quality form conversions. They help organization in healthcare, financial services, higher education and multiple other industries quickly create web forms, collect data, and streamline their workflows through smart integrations with Salesforce and other third party systems.
SurveyMethods is a powerful online data insights platform designed to help you engage with your customers and employees, solicit feedback and opinions, and discover key insights to make effective data-driven decisions. SurveyMethods stands out for ease of use of their products and competitive pricing, and was awarded the Best Value and Best Ease of Use awards by Capterra, a Gartner company, in 2018.