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"The orders either come from Lisa*, from our customer area on the site, or are accepted by a human customer advisor. There’s no difference in terms of quality."
"Lisa the Callbot can be controlled and monitored on a daily basis with a tool provided by Zaion which is called the BotCenter."
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the …
Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. …
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