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Zaion

Read 15 Zaion reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch customer videos to see why companies chose Zaion as their Customer Service Software

ZAION Conversational, Voice and Generative Artificial Intelligence solutions. ZAION supports companies in improving the customer experience through innovative solutions augmented by AI and places voice - but also emotional empathy - at the heart of an engaging, interactive and effective relationship. Based on an experience of more than 20 years in Customer Relations coupled with expertise in Conversational, Voice and Generative Artificial Intelligence, ZAION offers complete solutions deployed in SaaS mode.

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Customer Rating Review Score based on 978 reference ratings
4.8/5.0 (978)
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15Testimonials

  • "We got in touch with Zaion explaining these issues and they were fairly quick in advising us to set up a Callbot."

    David Wallet-Marchand Director of Omnichannel Customer Relations

  • "Zaion has been the technical solution that has helped us respond better to calls. Zaion has saved our account managers from time-consuming tasks by freeing them up to focus on …

    Patricia Lamour Head of Sales & Customer Service

  • "The end of the year is an extremely busy period. We were looking for solutions to provide an optimized service to our members. We feel that Zaion’s solution best meets …

    Audrey Van Hentenrijk Chief Operating Officer
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11 Case Studies

  • Ma French Bank improves customer service speed after 1 million calls with …

  • How did Europ Assistance Belgium successfully automate 2,500 calls per month using …

    Michel Kennis IT Director

  • How has the financial subsidiary of the Renault group DIAC gained 20 …

    Luce Guiraud Customer Relations Director
10 more case studies currently locked

Additional Zaion Information & Resources

Read Zaion Reviews, Testimonials & Customer References from 15 real Zaion customers.

Browse Zaion Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Zaion.

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