134 Yotpo Testimonials

"As marketers, we could talk about how stretchy our shirts are, or how comfortable our shorts are, but those are just words until you get validation from your customers."

”SMS is very effective. There’s no other marketing channel you can invest in and get more out in return. It’s one of the highest ROI channels. If you’re hesitant, understand the channel is very optional. The people we send messages to are the ones that want to see it.”

"Since launching our Loyalty program, it’s almost harder to lose a customer than to acquire a new one."

"Yotpo has been an excellent voice for our customers and an amazing tool for direct communication about our product experience. Since integrating Yotpo to our site, we have seen a significant lift in our conversion rate and engagement, resulting in a huge increase in review-recommended product sales."

"When customers are deep in the purchase funnel, they’re looking for reassurance that the company is reputable — and social proof gives them the confidence they need."

"Insights lets us identify and quickly adjust to trends and issues related to our service, and then monitor our progress over time."

"Reviews are our best source for hearing what people like and don't like. It's a really big part of our decision making process, and lets us launch products that we know will be successful."

"Yotpo helps us piece together the puzzle. For each feature we use, it shows us how many visitors interact with reviews, photos and Q&A, and how it ultimately impacts sales.”

"Yotpo's platform has really impacted our entire business — from customer service to product development, and even our marketing efforts. It doesn't matter how great your marketing is, there's nothing stronger than somebody loving your product and telling their friends about it."

"Our customer philosophy is that in every engagement we have with our customers, we want to make sure they come away from that experience as true ambassadors of our brand. We want it to be that impactful."

"Focusing on innovation keeps Bob's Discount Furniture ahead of the curve. By developing solutions that anticipate our customers' needs, Yotpo helps us to do exactly that."

"To establish a true direct-to-consumer relationship, it is imperative to get eCommerce and omnichannel right. It was a no-brainer to switch to an innovative provider like Yotpo, whose agile, single-platform approach improves our ability to provide a unified customer experience, not just for Steve Madden but across all our brands."

"I have an enormous amount of confidence in the partnership we have developed with Yotpo because of their firm devotion to service and innovative products that actually perform."

"Brooklinen is user-generated content. That's just the bottom line. Brooklinen wouldn't be what it is without our customers. We need to know how our customers feel about us, so we can create better, more positive customer experiences for the next customers to come."

"What particularly stands out about Yotpo is its seamless and easy functionality. It's lightweight, developer-friendly, and has a tight integration with Magento 2. We are extremely happy to be partners with Yotpo— a company that continues to lead the drive in user-generated content and has results that speak for themselves."