134 Yotpo Testimonials

”While we’ve always had a focus on retention, it’s now more crucial than ever to get it right. We want to make it as easy as possible for the customer we paid so much to acquire to continue to shop with us again and again.”

”One of the things I remember asking my CSM early on was, ‘So when are you guys going to introduce email under the Yotpo umbrella?’ Then, I’d have everything I need to create more connected customer experiences, all from one platform.”

”SMS is very effective. There’s no other marketing channel you can invest in and get more out in return. It’s one of the highest ROI channels. If you’re hesitant, understand the channel is very optional. The people we send messages to are the ones that want to see it.”

"No matter what you’re selling, you need social proof, especially when you’re trying to get people to eat bugs."

"Yotpo has helped us build a community of loyal customers who really love our brand."

"You need good content and an even better customer experience — selling online won’t work without it. If you put yourself in the customers’ shoes, it will help you a lot."

“Don’t think about it, just do it. If you’re offering a great product or service you need to collect reviews. It’s the bread and butter of online marketing.”

“When it comes to using third-party softwares, you need to do your research and choose well. Do it right once, so you never need to worry about it again.”

“Our experience with Yotpo has been brilliant. We’ve had a massive increase in reviews and our conversion rate has doubled since we installed it.”

“Content is king; it’s more important than anything else because it helps in so many ways. It gets more shoppers to find your site when they search, and it converts them once they’re on your site. A stream of steady, fresh content is essential for any growing online business.”

“When someone asks me about apps for their Shopify store, my first answer is Yotpo. It’s such a no brainer, you have to start getting feedback as soon as you hit the ground, and Yotpo is a robust platform that has been improving since the beginning.”

"When we launched Yotpo alongside our new Shopify store, we saw an immediate bump in traffic and conversions."

"We want to be as authentic as possible, so we share what our customers have to say."

"With this powerful and user-friendly dashboard, we’ve managed to unlock the massive value of our customer feedback. Insights gives us clear and accessible data at the speed we need to keep up with our customers’ demands and deliver even better consumer experiences."

"I appreciate that Yotpo works with the smaller businesses. Companies like Yotpo are doing a great job scaling with them and helping them grow. There are a lot of brands starting out like we did or in the same place, and we love what Yotpo’s done."