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"Mobile is key to our business. More than 60 percent of the people who visit our website are on a mobile device. Moreover, all our techs are dispatched through smartphones with custom software that we created to route them, get the jobs to them, manage work orders, and so forth …
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"Our digital team is small and mighty, We support all of the digital initiatives for the brand and manage our digital footprint across all consumer-facing content, as well as external communications."
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"Yext has been a game-changer in getting real-time insight and producing content that answers those questions and directs customers to the right place. The control and visibility allows us to turn those situations into action and it's been brilliant."
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“Yext enables us to leverage words like ‘burritos’ or ‘tacos’ to drive traffic to our restaurants. This has been really instrumental to our digital and search experience strategy, since that’s ultimately how consumers behave in the natural environment."
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"We saw the value with Yext very fast. Our listings were not previously being managed — so in just cleaning up our listings, we saw a spike in traffic and a reduction in phone calls to our restaurants from customers to understand things like ‘what are the store hours?’ And …
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“Especially for a property manager and developer, physical location is the business we are in, and that is directly connected to the job that Yext performs so well for us. It’s crucial to our prospective and current resident experience that our location data is correct everywhere and easily accessible in …
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"We started really focusing on our Google business listings last year, and we saw that we were having a much bigger impact through Yext than through standard SEO protocol on our website alone. We know that search has become much more local, and we’ve been able to rank in those …
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“Yext makes it really easy to explain why these details matter, and then to act on that information. Using Yext, we can see that our biggest hits are really on those photos, those images. That’s what people want to see. So that’s what we show them.”
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"We have hundreds of facilities that include everything from hospitals to free-standing emergency departments to urgent care to rehabilitation clinics to fitness centers to physician practices. And in addition to that, we have several hundred physicians that are employed by OhioHealth."
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"There is so much rapid change in retail that we might not have that visibility on what’s working and what’s not among the larger space. But Yext is always on top of it, which is great for us as a client."
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"We simply could not have had the success story that we did without Yext. I don't have the time or the team to scour the web, aggregate results, and respond to reviews. Yext gave me the tools — and the awesome account reps — to help me address any issue …
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"Digital marketing was already important to us when many other fitness studio chains were still recruiting new members offline. That’s why we have always seen ourselves as a pioneer in this field. When Yext approached us, we quickly realized the solution’s added value — and went on to buy the …
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“As a search experience cloud, Yext is a partner that can provide significant support. We are therefore convinced that the partnership not only helps us in operating our business, but also brings a strong strategic advantage.”
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"However, it's not always enough for people to choose Casio based solely on our product catalog. In order to differentiate ourselves and maintain a strong market presence, we have to put our customers at the heart of everything we do."
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“We quickly understood that there was room for improvement, but lacked an efficient way to scale the program with such a small team.”