145 Yext Testimonials

"With over 200 physicians across 40+ clinical locations, some who rotate between two clinical sites, managing our digital footprint was very challenging. On those occasions when a doctor emailed us saying, ‘this directory has the wrong address or phone number,’ we would have to go in and put in the request to change the information manually. It could take weeks to correct. So we very much needed to find a way to streamline the process. That is what prompted us to look into Yext."

"AI opens new perspectives for generating content that matches user queries with minimal human intervention. Deep Learning models like GPT-3.5 are adept at producing quality written content. At Yext, we are exploring the application of this model, much like in Yext Chat."

“We’re expending less effort to maintain our data, and we’re actually getting better results. Yext has saved us countless hours by giving us the opportunity to manage hundreds of listings from one central hub.”

"We saw the value with Yext very fast. Our listings were not previously being managed — so in just cleaning up our listings, we saw a spike in traffic and a reduction in phone calls to our restaurants from customers to understand things like ‘what are the store hours?’ And then building on that success by increasing our discoverability for the specific menu items we serve has been a game-changer for us."

“Especially for a property manager and developer, physical location is the business we are in, and that is directly connected to the job that Yext performs so well for us. It’s crucial to our prospective and current resident experience that our location data is correct everywhere and easily accessible in a quick Google search.”

"We started really focusing on our Google business listings last year, and we saw that we were having a much bigger impact through Yext than through standard SEO protocol on our website alone. We know that search has become much more local, and we’ve been able to rank in those searches with Yext."

“Yext makes it really easy to explain why these details matter, and then to act on that information. Using Yext, we can see that our biggest hits are really on those photos, those images. That’s what people want to see. So that’s what we show them.”

"We have hundreds of facilities that include everything from hospitals to free-standing emergency departments to urgent care to rehabilitation clinics to fitness centers to physician practices. And in addition to that, we have several hundred physicians that are employed by OhioHealth."

"There is so much rapid change in retail that we might not have that visibility on what’s working and what’s not among the larger space. But Yext is always on top of it, which is great for us as a client."

"We simply could not have had the success story that we did without Yext. I don't have the time or the team to scour the web, aggregate results, and respond to reviews. Yext gave me the tools — and the awesome account reps — to help me address any issue that I couldn't solve on my own."

"Digital marketing was already important to us when many other fitness studio chains were still recruiting new members offline. That’s why we have always seen ourselves as a pioneer in this field. When Yext approached us, we quickly realized the solution’s added value — and went on to buy the full range of functions."

“As a search experience cloud, Yext is a partner that can provide significant support. We are therefore convinced that the partnership not only helps us in operating our business, but also brings a strong strategic advantage.”

"However, it's not always enough for people to choose Casio based solely on our product catalog. In order to differentiate ourselves and maintain a strong market presence, we have to put our customers at the heart of everything we do."

“We quickly understood that there was room for improvement, but lacked an efficient way to scale the program with such a small team.”

"But now, we've gone live with Yext's support solutions and it's doing what it needs to do. Our KPIs are moving in the right direction and we already have our eyes on other Yext solutions to further enhance the Samsung support experience."