"Wilkes offers a really personalized mentoring approach to its students while also providing the educational opportunities of a large research institution."

"With over 200 physicians across 40+ clinical locations, some who rotate between two clinical sites, managing our digital footprint was very challenging. On those occasions when a doctor emailed us saying, ‘this directory has the wrong address or phone number,’ we would have to go in and put in the …

"It has been extremely valuable to have a tech stack that allows us to optimize listings and pages in a single platform - as well as having a single point of contact at Yext for support."

"But now, we've gone live with Yext's support solutions and it's doing what it needs to do. Our KPIs are moving in the right direction and we already have our eyes on other Yext solutions to further enhance the Samsung support experience."

"We saw a lot of inbound inquiries from people who needed immediate answers. We had to ask ourselves: 'How do we rapidly enhance our user journeys to provide enjoyable and effective customer service at scale."

"We're essentially transformation agents for our clients."

"Now, thanks to the Knowledge Graph, all of our information is readily available and consolidated in a central source of truth. We've already seen how much this can drive foot traffic and improve experiences for our guests."

"It's been so interesting to see the questions being asked, and monitoring common queries allows us to better shape our content strategy going forward. It's fantastic to give guests the information they want in a simple, quick, and effective way."

"In order to expand our reach and target the key millennial market, we knew that we needed a partner to help us to manage our online experience in a consistent way across search endpoints."

"We're people-oriented, and that's one of our main differentiators. The team supports our clients with care and attention in a way that the bigger banks struggle to match. We wanted to bring that personal feel into the digital space as well. The way that we speak to you online — …

"It's been interesting during the COVID-19 pandemic to see what kind of questions people have. Queries related to stimulus payments and the Paycheck Protection Program have continued to dominate our search volume, and insights from Yext have been super helpful in adding more robust content that better serves the needs …

“We consistently check to see if we are growing with our new patients, and we are, more than ever. That's been one of the biggest successes of working with Surefire Local and Yext.”

"Having all this data and real-time updating capability together in one place provides a powerful local marketing platform for businesses to grow their business profitably."

"In order to make the use of the Yext more efficient, we have encouraged the adoption of the platform and have developed training in order to assist our franchisees with their location and review management."

"Yext provided us with a useful tool that is used every day by an increasingly important part of our network, and we couldn't be more satisfied with the partnership."