“Yext is an easy, 'out-of-sight out-of-mind' example of something surprisingly powerful that makes life easier for our franchisees. Free Cone Day is the perfect example of leveraging Yext's platform to help support their businesses and make a day that is core to Ben & Jerry's operationally that much smoother for them, keeping their hands happy and excited.”
"We've gone through three brand name changes in seven years. And obviously there's thousands and thousands of listings out there. In many cases, even if a customer is in that final stage of purchase, incorrect listings were sending them to the wrong locations, which was having a huge impact on sales."
“A lot of customers still find the business online by searching 'Italian restaurant near me.' With so many pizza places, Fazoli’s doesn’t fall into the typical categories one normally thinks of, and Yext helps us show people who we are."
"Using Yext, we now have an accurate view of our brand information and an easy way to update our location data from the branches at any time."
"Yext and Radius8 have helped achieve our initiative to unify the customer experience across digital and brick-and-mortar touchpoints, and provide local store managers with the right data and tools to truly empower them to react to quickly changing consumer demand."
"When we started with Yext, our primary goal was two-fold. We wanted to ensure accuracy of our physical stores’ location information in search results and other frequently used touch points such as Yelp, Google My Business, and Facebook; we also wanted to partner with a company that could deploy proven SEO and search experience strategies within this space."
"I want them to tell me how I can use these tools to get people in the door, because that’s something I can measure. With Yext, I could see how it could directly impact sales."
“About three months after launching the store pages, our results went through the roof. We saw huge spikes in our results in search engine results pages and local three-packs.”
"Customers today want to know all the answers before they make a decision of walking or driving to a certain place. Yext helps us deliver those answers, and that helps customers choose us instead of our competitors."
"Our goal is to be the world’s favorite travel company, not just its favorite hospitality company. We’re taking a broader view of what we can be — and of the many ways we can serve our guests. This means instilling a spirit of service in everything we do, including our digital strategy. If we support our hotels and take care of our associates, then they take care of our customers, and our customers come back."
“What we found with Yext was really a one-stop solution for our properties to keep everything up to date."
“Because of the level of customization available on the search experience cloud, our entire enterprise has been able to leverage the platform.”
“Our restaurant managers are pleased to be able to focus on delivering Sweden’s tastiest burgers instead of worrying about incorrect opening hours or phone numbers. It’s a noticeable difference for us and gives us confidence in our work with Yext. Not to mention, the results have been phenomenal."
"With Yext, we know our customers can find the information they need and that it’s easy for them to connect with the right local agent, no matter where their search started."
"Because we are in malls and airports, our list of locations is not a specific pin drop location list. And of course, we have a corporate office that is not in a mall or airport. We don’t want information for that office coming up when someone is searching for a restaurant."