145 Yext Testimonials

"We simply could not have had the success story that we did without Yext. I don't have the time or the team to scour the web, aggregate results, and respond to reviews. Yext gave me the tools — and the awesome account reps — to help me address any issue that I couldn't solve on my own."

"Our restaurants are primarily in food courts in malls and airports, which makes our strategy a little different from most companies. For example, when we opened 6 new restaurants, and redid the entire eating area with new seating and a large video wall in the Southwest Terminal at the Orlando airport. These high-volume locations have a unique customer base with unique needs, and marketing them is different from how you would market a standalone restaurant."

"We needed a partner to help us manage and verify search information at our various points of sale — where customers request it — in order to improve and facilitate in-store traffic, Thanks to the various tools offered by Yext, we have found a viable solution that meets our needs."

"We have traditionally been focused on customer-service and the guarantee of a great hotel stay experience. This has meant the consistency and the product are of extremely high value and quality for the price,” recounts Mehrzad. “While we continue to take pride in that, recently we’ve come to realize our need to ensure the entire customer journey is consistent and engaging — not just while customers stay with us but also before and after, across all the digital touch-points."

"It has been fantastic. Yext goes above and beyond. It’s more than just a tool that provides listings: Yext is a platform that provides insight. We have clearly shown Steward can expand the top of its marketing funnel with Yext, and we are now getting many more qualified leads for appointments."

"With the Yext solution, beyond being able to seamlessly manage the information for our points of sale, Air France is able to better understand the traffic generated by the updates we make, which correspond to more than 3 million monthly views. We've also seen a meaningful increase in customer actions, with 9,000 requests for routes, 9,000 calls to Air France branches, and 3,000 clicks on the site Airfrance.com each month."

“For their own benefit, all franchisees need to use Yext and embrace it. The power that Yext has to make all information accurate in “real-time” on various publishers not only helps franchisees on a local level, but also helps the brand overall with SEO, social media management and consistency in the digital world."'

"If there is a problem with the accessibility of information, or the accuracy of information, our team members tend to hear about it first because their customers will come in and say, ‘this said you weren’t open today' or ‘this said that you were a block down the street.’ Thanks to Yext, it’s easy to make changes to that information when necessary. And we’re finding that the accuracy and accessibility of our information has significantly improved."

"Yext has made it much easier for us to update our brand information on Arbys.com."

"Yext has made something that no one at a central level could ever do as effectively not at the speed at which digital has made the world work these days."

"All our studios operate relatively the same. Our offers, hours, and basic data are consistent across studios. Using Yext to update the information for all our studios at once takes something that was tedious and labor intensive, and makes it simple. It’s a simple offering and one that is so necessary for companies to keep their brand information consistent and accurate."

"The rise in star ratings was immediate. We were maybe averaging a 3 at the time. Now we are a little bit over a 4. So it’s made a full star difference."

"We attended Yext’s ONWARD conference, and it opened our eyes to what we could be doing on the backend to make intelligent services understand our website. We went into our system and saw that the schema coding on our webpages wasn’t really there."

"With over 200 physicians across 40+ clinical locations, some who rotate between two clinical sites, managing our digital footprint was very challenging. On those occasions when a doctor emailed us saying, ‘this directory has the wrong address or phone number,’ we would have to go in and put in the request to change the information manually. It could take weeks to correct. So we very much needed to find a way to streamline the process. That is what prompted us to look into Yext."

"Since our program began, we've seen a marked increase in the quality and accuracy of our public facing information such as operating hours, addresses, and phone numbers. Our customers have responded with more bookings and higher satisfaction metrics."