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"Yext helped us develop our online reputation management strategy, We decided to utilize the review response feature, which allows us to respond to reviews directly within the Yext platform. And that process was extremely seamless. It only took us a few weeks to put together a strategy that made sense …
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"Yext has made it much easier for us to update our brand information on Arbys.com."
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"Our goal is to be the world’s favorite travel company, not just its favorite hospitality company. We’re taking a broader view of what we can be — and of the many ways we can serve our guests. This means instilling a spirit of service in everything we do, including our …
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"We have traditionally been focused on customer-service and the guarantee of a great hotel stay experience. This has meant the consistency and the product are of extremely high value and quality for the price,” recounts Mehrzad. “While we continue to take pride in that, recently we’ve come to realize our …
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"It has been fantastic. Yext goes above and beyond. It’s more than just a tool that provides listings: Yext is a platform that provides insight. We have clearly shown Steward can expand the top of its marketing funnel with Yext, and we are now getting many more qualified leads for …
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"With the Yext solution, beyond being able to seamlessly manage the information for our points of sale, Air France is able to better understand the traffic generated by the updates we make, which correspond to more than 3 million monthly views. We've also seen a meaningful increase in customer actions, …
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“For their own benefit, all franchisees need to use Yext and embrace it. The power that Yext has to make all information accurate in “real-time” on various publishers not only helps franchisees on a local level, but also helps the brand overall with SEO, social media management and consistency in …
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"If there is a problem with the accessibility of information, or the accuracy of information, our team members tend to hear about it first because their customers will come in and say, ‘this said you weren’t open today' or ‘this said that you were a block down the street.’ Thanks …
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"Yext has made something that no one at a central level could ever do as effectively not at the speed at which digital has made the world work these days."
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"All our studios operate relatively the same. Our offers, hours, and basic data are consistent across studios. Using Yext to update the information for all our studios at once takes something that was tedious and labor intensive, and makes it simple. It’s a simple offering and one that is so …
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"The rise in star ratings was immediate. We were maybe averaging a 3 at the time. Now we are a little bit over a 4. So it’s made a full star difference."
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"We attended Yext’s ONWARD conference, and it opened our eyes to what we could be doing on the backend to make intelligent services understand our website. We went into our system and saw that the schema coding on our webpages wasn’t really there."
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"With over 200 physicians across 40+ clinical locations, some who rotate between two clinical sites, managing our digital footprint was very challenging. On those occasions when a doctor emailed us saying, ‘this directory has the wrong address or phone number,’ we would have to go in and put in the …
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"Since our program began, we've seen a marked increase in the quality and accuracy of our public facing information such as operating hours, addresses, and phone numbers. Our customers have responded with more bookings and higher satisfaction metrics."
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"We have a central system from which we pull our location data. Our operations teams are able to update the data themselves, and then we send those updates in a feed through Yext."