30 Yellow.ai Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • “AirAsia’s integration of a Generative AI-powered dynamic chatbot enabled by Yellow.ai, has revolutionized how our ground staff operates worldwide. This cutting-edge technology ensures our employees receive rapid responses to queries regarding policies, rules, and regulations, resulting in a seamless experience. With YellowG, accessing vital information swiftly on their devices is …

  • “The ease of using Yellow.ai’s low-code platform enabled Union Bank of Philippines to quickly scale customer self-serve options, allowing efficient query resolution for clients. Yellow.ai ensured that the migration from the old vendor was seamless and recommended fixes that delighted customers and increased the usage of our chatbot. UnionBank has …

  • “The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

  • “Salem chatbot has considerably reduced the workload on Lulu Hypermarket’s customer support agents, allowing them to concentrate on more crucial tasks. Within 4 weeks of going live, it has successfully handled queries from over 3M unique users and will continue to scale up in the coming months. At the same …

  • “Hyundai Motor India, is dedicated to using cutting edge AI technology leading to elevated customer satisfaction. By leveraging Yellow.ai’s Dynamic Automation Platform, we are able to provide 24/7 customer support, run personalized marketing campaigns, enable lead-gen and boost agent productivity. With Yellow.ai, we are providing efficient, cost-effective support and setting …

  • “At Lion Air Group, we are dedicated to delivering fast, efficient, and memorable experiences for our customers. With the support of Yellow.ai and their DynamicNLP technology, we’ve significantly advanced our AI automation capabilities for seamless customer service delivery. This innovative solution allows us to design conversational AI flows in minutes, …

  • “At Hero MotoCorp, our dedication to providing the best for our customers drives us to continuously elevate their experience. With the integration of AI technologies, including our WhatsApp chatbot and cutting-edge generative AI tools, we have not only met but exceeded customer expectations. These innovations have revolutionized our customer service, …

  • "They excel in creating conversational bots. They can provide meaningful innovations & insights into the products they build for us. They can literally automate everything you need to automate. Their product & solutions are customizable to tailor one's needs specifically"

  • "The yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month."

  • “Revolutionizing customer support in the logistics industry, Lion Parcel is driving an unparalleled service experience for customers with Generative AI-powered dynamic chatbots enabled by Yellow.ai. Our customers enjoy self-serve options for instant query resolution across their preferred digital platforms, ranging from general inquiries to tracking packages with ease. By deploying …

  • “The Dominos web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

  • “With deep back-end integration with the Sony CRM, the voice AI agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.ai for their support in taking Sony’s exceptional customer service support a notch higher. Within two months of going live, Isha …

  • “We aim to make life simple for our customers and provide service before you even think to call Ferrellgas. However, when you do need to call, Yellow.ai’s VoiceX has the ability to completely transform the customer’s interaction. Voice AI is a great tool for our customer service professionals and is …

  • “The team is very agile in understanding the customer requirement and delivers as per customer expectations. They are always available with solutions and take proactive steps to mitigate risks.”

  • “With the pace at which the digital wave is changing India, every sector is looking for opportunities to leverage technology in the best way, and the government sector is no different. Bengaluru Namma Metro’s recently launched WhatsApp-based QR ticketing service is a huge step towards providing commuters with a hassle-free …