Yellow.ai

Premium
Read 30 Yellow.ai reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 12 customer videos to see why companies chose Yellow.ai as their undefined

Yellow.ai is the World’s Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd a leader. yellow.ai brings the best of AI and Human intelligence together, to automate Customer Experience for large brands and enterprises. Trusted by 700+ global enterprises like Sephora, MG Motors, Bajaj Finserv, Food Panda, BPCL, Waste Connections US, and Tata, yellow.ai has clients spread over 30 countries, with chat and voice bots in 100+ languages, across 35+ channels like Web, WhatsApp, Instagram, In-App, IVR, Contact Center and more.

Show more
Customer Rating Review Scorebased on 1214 reference ratings
4.8/5.0 (1214)

More from Yellow.ai

Featured Testimonials

  • “A major chunk of the incoming volume is handled by the bot itself. Only interactions which absolutely require human interactions are routed to the operations team. This has increased efficiency multi-folds.”

    G2

  • “yellow.ai is the perfect software for building the perfect chatbot. The option of either using UI for building a bot or completely sticking to coding is just simply amazing.”

    Capterra

  • “Right now, we are just stepping into the AI world for support. We have enabled our employees to call in to receive their W2 in seconds where it was taking much longer before. Imagine sitting and waiting to file your taxes but you don’t have your W2 and you cannot get it in real time. The opportunity to provide efficiency and automation was a perfect use case to start.”

    Jessica OsbornIT Support Services Operations Manager
Load additional Testimonials

Featured Case Studies

  • Pelago reimagines customer experience with generative AI powered automation

    Pawan DardaChief Technology Officer

  • UnionBank achieves 3X increase in self-serve users with AI automation

    Joanna J PerezAVP – Self Service Channels and Bots Head

  • Lion Air Group transforms customer service with 90% automation powered by Yellow.ai’s dynamic AI agent

Load additional Case Studies

Featured Customer Videos

Load additional Videos

Additional Yellow.ai Information & Resources

Read Yellow.ai Reviews, Testimonials & Customer References from 30 real Yellow.ai customers.

Browse Yellow.ai Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Yellow.ai.

Watch Yellow.ai Customer Videos to learn why 12 businesses chose Yellow.ai.

FeaturedCustomers has 1,889,531+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.