Yellow.ai

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Read 30 Yellow.ai reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 12 customer videos to see why companies chose Yellow.ai as their Conversational AI

Yellow.ai is the World’s Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd a leader. yellow.ai brings the best of AI and Human intelligence together, to automate Customer Experience for large brands and enterprises. Trusted by 700+ global enterprises like Sephora, MG Motors, Bajaj Finserv, Food Panda, BPCL, Waste Connections US, and Tata, yellow.ai has clients spread over 30 countries, with chat and voice bots in 100+ languages, across 35+ channels like Web, WhatsApp, Instagram, In-App, IVR, Contact Center and more.

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Customer Rating Review Score based on 1520 reference ratings
4.8/5.0 (1520)
  • Summer 2026 Market Leader AI Chatbot Software
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Featured Testimonials

  • “The Dominos web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

    Pranshu Rastogi Business Unit Head

  • "The yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month."

    Ananth Prakash Project Director

  • “The ease of using Yellow.ai’s low-code platform enabled Union Bank of Philippines to quickly scale customer self-serve options, allowing efficient query resolution for clients. Yellow.ai ensured that the migration from …

    Joanna J Perez AVP – Self Service Channels and Bots Head
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Featured Case Studies

  • Waste Connections enables voice AI agent to handle 100K+ unique users per …

    Eric Hansen Chief Executive Officer

  • India’s largest paint manufacturer cuts down critical call volume and improves user …

  • Lion Parcel elevates customer service with 85% automation powered by Generative AI

    Budi Santoso Chief Experience Officer
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Featured Customer Videos

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Additional Yellow.ai Information & Resources

Read Yellow.ai Reviews, Testimonials & Customer References from 30 real Yellow.ai customers.

Browse Yellow.ai Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Yellow.ai.

Watch Yellow.ai Customer Videos to learn why 12 businesses chose Yellow.ai.

FeaturedCustomers has 2,123,310+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.