Yellow.ai

Premium
Read 30 Yellow.ai reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 12 customer videos to see why companies chose Yellow.ai as their Conversational AI

Yellow.ai is the World’s Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd a leader. yellow.ai brings the best of AI and Human intelligence together, to automate Customer Experience for large brands and enterprises. Trusted by 700+ global enterprises like Sephora, MG Motors, Bajaj Finserv, Food Panda, BPCL, Waste Connections US, and Tata, yellow.ai has clients spread over 30 countries, with chat and voice bots in 100+ languages, across 35+ channels like Web, WhatsApp, Instagram, In-App, IVR, Contact Center and more.

Show more
Categories:
  • 30 Testimonials View
  • 20 Case Studies View
  • 12 Customer Videos View
Customer Rating Review Score based on 1460 reference ratings
4.8/5.0 (1460)
  • Summer 2026 Market Leader AI Chatbot Software
    Press Release Report

More from Yellow.ai

Featured Testimonials

  • “A major chunk of the incoming volume is handled by the bot itself. Only interactions which absolutely require human interactions are routed to the operations team. This has increased efficiency …

    G2

  • "Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, …

    Ishita Sharma Project Director

  • “AirAsia’s integration of a Generative AI-powered dynamic chatbot enabled by Yellow.ai, has revolutionized how our ground staff operates worldwide. This cutting-edge technology ensures our employees receive rapid responses to queries …

    Mohit Khatri Head of Ground Ops Projects
Load additional Testimonials

Featured Case Studies

  • Coda achieves high customer satisfaction with 85% automation using a gamified Conversational …

    Bharati Amarnani VP of Customer Support & Product Operations

  • Bharat Petroleum transforms CX, bolsters sales, and handles 80 Million+ platform conversations

  • Sony enables round-the-clock service with voice automation

    Vishal Mathur National Head of Customer Service
Load additional Case Studies

Featured Customer Videos

  • How Yellow.ai Helped Randstad in Exceeding Expectations With Customer Support Automation
    Play Video
    Jessica Osborn IT Support Services Operations Manager
  • Lion Parcel Customer Testimonial at Conversate 2024
    Play Video
    Budi Santoso Chief Experience Officer
  • Ajaib Customer Testimonial at Conversate 2024
    Play Video
    Daniel Karwita Vice President
Load additional Videos

Additional Yellow.ai Information & Resources

Read Yellow.ai Reviews, Testimonials & Customer References from 30 real Yellow.ai customers.

Browse Yellow.ai Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Yellow.ai.

Watch Yellow.ai Customer Videos to learn why 12 businesses chose Yellow.ai.

FeaturedCustomers has 2,038,458+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.