Yellow.ai

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Read 30 Yellow.ai reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 12 customer videos to see why companies chose Yellow.ai as their undefined

Yellow.ai is the World’s Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd a leader. yellow.ai brings the best of AI and Human intelligence together, to automate Customer Experience for large brands and enterprises. Trusted by 700+ global enterprises like Sephora, MG Motors, Bajaj Finserv, Food Panda, BPCL, Waste Connections US, and Tata, yellow.ai has clients spread over 30 countries, with chat and voice bots in 100+ languages, across 35+ channels like Web, WhatsApp, Instagram, In-App, IVR, Contact Center and more.

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Customer Rating Review Scorebased on 1127 reference ratings
4.8/5.0 (1127)

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Featured Testimonials

  • “The ease of using Yellow.ai’s low-code platform enabled Union Bank of Philippines to quickly scale customer self-serve options, allowing efficient query resolution for clients. Yellow.ai ensured that the migration from the old vendor was seamless and recommended fixes that delighted customers and increased the usage of our chatbot. UnionBank has seen a marked increase in chat AI agent adoption rates post deploying Yellow.ai’s conversation AI solutions from 28k users per month to 120k users per month. Costs for operating and catering to clients using the AI agent have gone down by 51%.”

    Joanna J PerezAVP – Self Service Channels and Bots Head

  • "The yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month."

    Ananth PrakashProject Director

  • "They excel in creating conversational bots. They can provide meaningful innovations & insights into the products they build for us. They can literally automate everything you need to automate. Their product & solutions are customizable to tailor one's needs specifically"

    Trust Radius Blue
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Featured Case Studies

  • Coda achieves high customer satisfaction with 85% automation using a gamified Conversational AI experience

    Bharati AmarnaniVP of Customer Support & Product Operations

  • Leo Coffee provides exceptional customer engagement and expands sales

  • Domino’s cooks up delightful customer experience and digital delivery with Yellow.ai

    Pranshu RastogiBusiness Unit Head
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Featured Customer Videos

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Additional Yellow.ai Information & Resources

Read Yellow.ai Reviews, Testimonials & Customer References from 30 real Yellow.ai customers.

Browse Yellow.ai Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Yellow.ai.

Watch Yellow.ai Customer Videos to learn why 12 businesses chose Yellow.ai.

FeaturedCustomers has 1,861,058+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.