Yellow.ai

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Read 30 Yellow.ai reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 12 customer videos to see why companies chose Yellow.ai as their

Yellow.ai is the World’s Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd a leader. yellow.ai brings the best of AI and Human intelligence together, to automate Customer Experience for large brands and enterprises. Trusted by 700+ global enterprises like Sephora, MG Motors, Bajaj Finserv, Food Panda, BPCL, Waste Connections US, and Tata, yellow.ai has clients spread over 30 countries, with chat and voice bots in 100+ languages, across 35+ channels like Web, WhatsApp, Instagram, In-App, IVR, Contact Center and more.

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  • 20 Case Studies View
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Customer Rating Review Score based on 1251 reference ratings
4.8/5.0 (1251)

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Featured Testimonials

  • “AirAsia’s integration of a Generative AI-powered dynamic chatbot enabled by Yellow.ai, has revolutionized how our ground staff operates worldwide. This cutting-edge technology ensures our employees receive rapid responses to queries …

    Mohit Khatri Head of Ground Ops Projects

  • “Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by15%.”

    Rishabh Ranjan Pathak Lead, Digital

  • “The team is very agile in understanding the customer requirement and delivers as per customer expectations. They are always available with solutions and take proactive steps to mitigate risks.”

    Gartner Peer Insights Information Technology Specialist in the Services Industry
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Featured Case Studies

  • Domino’s cooks up delightful customer experience and digital delivery with Yellow.ai

    Pranshu Rastogi Business Unit Head

  • Lion Parcel elevates customer service with 85% automation powered by Generative AI

    Budi Santoso Chief Experience Officer

  • Bengaluru Metro launches industry-first QR ticketing service powered by AI automation

    Shankar A.S. Executive Director (Operations and Maintenance)
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Featured Customer Videos

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Additional Yellow.ai Information & Resources

Read Yellow.ai Reviews, Testimonials & Customer References from 30 real Yellow.ai customers.

Browse Yellow.ai Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Yellow.ai.

Watch Yellow.ai Customer Videos to learn why 12 businesses chose Yellow.ai.

FeaturedCustomers has 1,899,738+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.