Yellow.ai

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Read 30 Yellow.ai reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 12 customer videos to see why companies chose Yellow.ai as their Conversational AI

Yellow.ai is the World’s Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd a leader. yellow.ai brings the best of AI and Human intelligence together, to automate Customer Experience for large brands and enterprises. Trusted by 700+ global enterprises like Sephora, MG Motors, Bajaj Finserv, Food Panda, BPCL, Waste Connections US, and Tata, yellow.ai has clients spread over 30 countries, with chat and voice bots in 100+ languages, across 35+ channels like Web, WhatsApp, Instagram, In-App, IVR, Contact Center and more.

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Customer Rating Review Score based on 1300 reference ratings
4.8/5.0 (1300)

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Featured Testimonials

  • “Pelago is committed to offering world class digital travel experiences by connecting consumers to global and local cultures with hassle free service delivery. By leveraging Yellow.ai’s Dynamic Automation Platform, and …

    Pawan Darda Chief Technology Officer

  • “Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by15%.”

    Rishabh Ranjan Pathak Lead, Digital

  • “Improving case deflection so that human agents can focus on more complex and meaningful tasks has always been our goal. Yellow.ai’s smart conversational platform has allowed us to do that …

    Rendy Dalimunthe CX Innovation Lead
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Featured Case Studies

  • Tiket supercharges customer experiences with Yellow.ai

    Rendy Dalimunthe CX Innovation Lead

  • Lion Parcel elevates customer service with 85% automation powered by Generative AI

    Budi Santoso Chief Experience Officer

  • Coda achieves high customer satisfaction with 85% automation using a gamified Conversational …

    Bharati Amarnani VP of Customer Support & Product Operations
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Featured Customer Videos

  • Waste Connections - Customer Success Story
    Play Video
    Eric Hansen Chief Executive Officer
  • Lion Parcel Customer Testimonial at Conversate 2024
    Play Video
    Budi Santoso Chief Experience Officer
  • Ferrellgas About Yellow.ai at Envision 5
    Play Video
    Joanne Reusch Director of Customer Success
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Additional Yellow.ai Information & Resources

Read Yellow.ai Reviews, Testimonials & Customer References from 30 real Yellow.ai customers.

Browse Yellow.ai Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Yellow.ai.

Watch Yellow.ai Customer Videos to learn why 12 businesses chose Yellow.ai.

FeaturedCustomers has 1,910,534+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.