Yellow.ai

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Read 30 Yellow.ai reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 12 customer videos to see why companies chose Yellow.ai as their undefined

Yellow.ai is the World’s Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd a leader. yellow.ai brings the best of AI and Human intelligence together, to automate Customer Experience for large brands and enterprises. Trusted by 700+ global enterprises like Sephora, MG Motors, Bajaj Finserv, Food Panda, BPCL, Waste Connections US, and Tata, yellow.ai has clients spread over 30 countries, with chat and voice bots in 100+ languages, across 35+ channels like Web, WhatsApp, Instagram, In-App, IVR, Contact Center and more.

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Customer Rating Review Scorebased on 1053 reference ratings
4.8/5.0 (1053)

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Featured Testimonials

  • “The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

    Rahul TandonFormer Head of Digital Transformation

  • “The Dominos web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

    Pranshu RastogiBusiness Unit Head

  • “A major chunk of the incoming volume is handled by the bot itself. Only interactions which absolutely require human interactions are routed to the operations team. This has increased efficiency multi-folds.”

    G2
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Featured Case Studies

  • Heads Up for Tails scales online business and increases revenue amidst a global pandemic

  • Tiket supercharges customer experiences with Yellow.ai

    Rendy DalimuntheCX Innovation Lead

  • Lion Parcel elevates customer service with 85% automation powered by Generative AI

    Budi SantosoChief Experience Officer
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Featured Customer Videos

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Additional Yellow.ai Information & Resources

Read Yellow.ai Reviews, Testimonials & Customer References from 30 real Yellow.ai customers.

Browse Yellow.ai Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Yellow.ai.

Watch Yellow.ai Customer Videos to learn why 12 businesses chose Yellow.ai.

FeaturedCustomers has 1,833,484+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.