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20 Yellow.ai Case Studies

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  • UnionBank achieves 3X increase in self-serve users with AI automation

    Joanna J Perez AVP – Self Service Channels and Bots Head

  • Domino’s cooks up delightful customer experience and digital delivery with Yellow.ai

    Pranshu Rastogi Business Unit Head

  • Lion Parcel elevates customer service with 85% automation powered by Generative AI

    Budi Santoso Chief Experience Officer

  • Pelago reimagines customer experience with generative AI powered automation

    Pawan Darda Chief Technology Officer

  • Bengaluru Metro launches industry-first QR ticketing service powered by AI automation

    Shankar A.S. Executive Director (Operations and Maintenance)

  • Sayurbox boosts customer experience while reducing costs and increasing revenue

  • Bharat Petroleum transforms CX, bolsters sales, and handles 80 Million+ platform conversations

  • Sony enables round-the-clock service with voice automation

    Vishal Mathur National Head of Customer Service

  • Hyundai boosts revenue and improves customer service with AI automation

    Virat Khullar Vertical Head – Marketing

  • Hero Motocorp drives 33% more lead conversions with dynamic AI agents

    Geetika Bisla Head of Marketing

  • AirAsia empowers employees with gen AI-powered chatbot for seamless self-service

    Mohit Khatri Head of Ground Ops Projects

  • Heads Up for Tails scales online business and increases revenue amidst a global pandemic

  • Bajaj Finserv scales in revenue and CX with Yellow.ai

  • Bajaj Finserv - Customer Case Study

  • India’s largest paint manufacturer cuts down critical call volume and improves user engagement

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