"The yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month."

“Yellow.ai’s VoiceX is a game changer for improving customer experience. With fast responses and seamless human-like conversations it provides personalized attention and swift resolutions to users. Its ability to understand customer needs and drive engaging interactions will boost customer satisfaction and operational efficiency.”

"We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with yellow.ai’s chatbot."

“With the pace at which the digital wave is changing India, every sector is looking for opportunities to leverage technology in the best way, and the government sector is no different. Bengaluru Namma Metro’s recently launched WhatsApp-based QR ticketing service is a huge step towards providing commuters with a hassle-free …

“Right now, we are just stepping into the AI world for support. We have enabled our employees to call in to receive their W2 in seconds where it was taking much longer before. Imagine sitting and waiting to file your taxes but you don’t have your W2 and you cannot …

“Yellow.ai chatbot has helped lower 25,000 calls coming into our call centres every month.”

“The Urja Bot helped us automate 7M conversations, generating 500K LPG bookings per month.”

"Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers."

“AirAsia’s integration of a Generative AI-powered dynamic chatbot enabled by Yellow.ai, has revolutionized how our ground staff operates worldwide. This cutting-edge technology ensures our employees receive rapid responses to queries regarding policies, rules, and regulations, resulting in a seamless experience. With YellowG, accessing vital information swiftly on their devices is …

“We aim to make life simple for our customers and provide service before you even think to call Ferrellgas. However, when you do need to call, Yellow.ai’s VoiceX has the ability to completely transform the customer’s interaction. Voice AI is a great tool for our customer service professionals and is …

“The team is very agile in understanding the customer requirement and delivers as per customer expectations. They are always available with solutions and take proactive steps to mitigate risks.”

“At Lion Air Group, we are dedicated to delivering fast, efficient, and memorable experiences for our customers. With the support of Yellow.ai and their DynamicNLP technology, we’ve significantly advanced our AI automation capabilities for seamless customer service delivery. This innovative solution allows us to design conversational AI flows in minutes, …

“Dottie catered to 200K+ travelers and successfully responded to ~704K customer queries every month thereby reducing call volume to our contact center by15%.”

“The Dominos web bot helps in successfully fulfilling more than 280K customer post order queries a month saving nearly 30K hours/month.”

“Growsari empowers 300k+ sari-sari store owners in the PH to transform into comprehensive service hubs, offering FMCG, E-Services, and financial solutions. Our priority is delivering exceptional customer experiences for user retention. With Yellow.ai’s automation, our CX team handles 74,000+ quarterly queries on digital channels, ensuring a seamless and scalable customer …