30 Yellow.ai Testimonials

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  • "They excel in creating conversational bots. They can provide meaningful innovations & insights into the products they build for us. They can literally automate everything you need to automate. Their product & solutions are customizable to tailor one's needs specifically"

  • "The yellow.ai’s conversational BOT helps in successfully responding to more than 100K customer queries a month saving more than 10000 agent- hours/month."

  • “With yellow.ai's voice bot success in the picture, Bajaj Finserv wants to further diversify voice capabilities that'll help reduce operational costs further by 20%. Further, they also plan to achieve revenue targets of $200Mn in the coming year with an increased bot accuracy of 97%.”

  • “Hyundai Motor India, is dedicated to using cutting edge AI technology leading to elevated customer satisfaction. By leveraging Yellow.ai’s Dynamic Automation Platform, we are able to provide 24/7 customer support, run personalized marketing campaigns, enable lead-gen and boost agent productivity. With Yellow.ai, we are providing efficient, cost-effective support and setting …

  • “With deep back-end integration with the Sony CRM, the voice AI agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.ai for their support in taking Sony’s exceptional customer service support a notch higher. Within two months of going live, Isha …

  • “Salem chatbot has considerably reduced the workload on Lulu Hypermarket’s customer support agents, allowing them to concentrate on more crucial tasks. Within 4 weeks of going live, it has successfully handled queries from over 3M unique users and will continue to scale up in the coming months. At the same …

  • “Growsari empowers 300k+ sari-sari store owners in the PH to transform into comprehensive service hubs, offering FMCG, E-Services, and financial solutions. Our priority is delivering exceptional customer experiences for user retention. With Yellow.ai’s automation, our CX team handles 74,000+ quarterly queries on digital channels, ensuring a seamless and scalable customer …

  • “At Lion Air Group, we are dedicated to delivering fast, efficient, and memorable experiences for our customers. With the support of Yellow.ai and their DynamicNLP technology, we’ve significantly advanced our AI automation capabilities for seamless customer service delivery. This innovative solution allows us to design conversational AI flows in minutes, …

  • “Revolutionizing customer support in the logistics industry, Lion Parcel is driving an unparalleled service experience for customers with Generative AI-powered dynamic chatbots enabled by Yellow.ai. Our customers enjoy self-serve options for instant query resolution across their preferred digital platforms, ranging from general inquiries to tracking packages with ease. By deploying …

  • “At Good Doctor, we are committed to building a robust digital healthcare ecosystem connecting medical professionals with patients, to deliver high quality health services. Deploying a conversational AI powered solution enabled by Yellow.ai allows us to seamlessly engage with 700+ patients 24/7 on their preferred channels like Whatsapp.The aim is …

  • “The ease of using Yellow.ai’s low-code platform enabled Union Bank of Philippines to quickly scale customer self-serve options, allowing efficient query resolution for clients. Yellow.ai ensured that the migration from the old vendor was seamless and recommended fixes that delighted customers and increased the usage of our chatbot. UnionBank has …

  • "We are glad to be able to partner with like minded vendors who strongly believe in seamless customer experience while uplifting operational efficiency. We are able to handle double the volume with the same team size and support our customers with yellow.ai’s chatbot."

  • "Coda is known for being customer-obsessed. And we really do walk the talk when it comes to delivering exceptional customer experiences. To ensure we stay ahead, we’re always on the lookout for ways to improve the quality and efficiency of our responses to the diverse and wide range of our …

  • "Our bot helps in successfully responding to 28K customer queries a month and saving nearly 2K hours/month. The bot has fulfilled 10K personal shopper requests and 2K beauty advisor requests, delighting our customers."

  • “The team is very agile in understanding the customer requirement and delivers as per customer expectations. They are always available with solutions and take proactive steps to mitigate risks.”